Argos Reviews 

Re oven. Argos replied to my complaint but it has'nt solved the problem.i am not on social media so there for cannot get my answer.i just want a refund.argos kept me on tenterhooks for 5months with no explanation.i had one element working on my old oven that is why I ordered one from Argos 3march. I phoned another company and had one in 3days.

Appalling customer service, appalling practice. They take your money within seconds, but take weeks to return your money when they screw up your order. Will not be spending 1 more penny at argos, spend your money on retailers who know what they are doing. ZERO STARS FOR ARGOS.

Bought a dishwasher of Argos order number 241281555 it broke down have called these guys constantly can never get through the texting service on the website is a waste of time even messaged them on FB one acknowledgement back then never read the message never been so frustrated easily the worst customer service experience i have ever received so disappointing. If its cheaper here i would go elsewhere as if anything goes wrong this company is either not set up for it or worse still is not interested in after sales.

BAD CUSTOMER EXPERIENCE
BAD SERVICE
BAD CHOICE OF MINE.
Tv unit ordered, they gave me 5 days to be delivered..great ...NOT !
Came 5 weeks later .
Contacted them numerous times .. basically they wasn’t bothered.
So be warned.

Purchased Reebok GSB Electronic Aerobic Bike on 21 March. Delivered on 1 April. After using it only 17 times the buttons on the control panel stopped working. I now have a £500 aerobic bike that I can't use! None of Argos' phone numbers work. You are directed to "live chat" with extraordinarily long wait times. It's virtually impossible to get in touch. DO NOT BUY FROM ARGOS - you can't sort problems with them. Mark Roden.

Having ordered a laptop from Currys PC World which didn't arrive, I needed to order another one for my daughter for homeschooling. So I ordered a laptop from Argos online - even though lots were out of stock I did manage to find one I liked. I ordered it, paid for it and collected it within one hour!!! The staff were helpful in the store upon collecting it and safe measures were adhered to. Top marks and I have one happy daughter

Second delivery not delivered but tracking says it has. First order was dropped off at Dominoes next door but no idea where this one is. Shop staff very rude and said deal with CS but on hold to them for 45 mins thwn cut off. No help from live chat as too busy. This is the last time I will ever use them and suggest they get reputable drivers that actually deliver the goods!!!!

I have shopped with argos for years with no real problems but never again they are taking money on false pretences i ordered three gift on march 25 along way ahead of my grandsons birthday which is tomorrow may 5, it said the items were in stock and i paid to have them delivered march 29, here we are today and when i look on line i am told to sit tight being processed.
You cannot contact them they say web chats open from 8 am well i checked at 10 am and still saying off line, don't even try to phone them, i feel totally scammed as they took my money the same day as the order was placed, i can't even hug my grandson on his birthday or go out and get something else as i am considered high risk, this is why i placed my order early as i except there are delays but this is almost fraudulent how they are trading, as there was no mention of it being delayed when i booked the delivery. Argos if you read this my order no is 1562640292 can u look into this and try your best to get it to me by tomorrow,

I have a Challenge Hedge Trimmer which is bettery operated, bought from Argos less than 3 years ago. The battery does now work, and Argos have correctly told me is out of guarantee. I said I was perfectly happy to pay for a replacement. However they have shown total disinterest in supplying this, merely supplying a phone number of an agent, Core Services. I had previously contacted this agent who had told me they did not have any stock and were clueless as to when they might have some arriving.

Argos's idea of customer service, when pressed by me, was that I should keep an eye on the service agent's website to watch out for stock arriving. When I suggested that, as my purchase contract was between me and Argos, and not me and Cores, and that Argos provide me with "the excellent service to our customers " that they had told mr they aimed to do, this was responded to with a deafening silence. A similar non-response followed my suggestion that to assist a customer, they remove and sell me a battery from the stock of Challenge trimmers they were still advertising and selling.

Shame on you Argos for not giving a toss about after-care service.

Mobile phone ordered on 26 th March still not delivered. Now the website says it has been delivered. Spending hours on their telephone line with no success. They ‘value my custom’ til my landline phone battery expires, every day. Live chat unavailable every day. £90 out of pocket. What a shambles.

Tried to order an expensive hoover from them and after I'd put in my bank details an error message came up. The order never went through, it's still sitting in my basket. But when I checked my bank account the money had been taken by argos. The phone lines are closed because of covid 19 so I've been trying to get through on their live chat for 2 hours, they just keep saying they'll be with me in 30 minutes. That's a few hundred pound I don't know if I'll get back. Nightmare.

genuinely the worst retailer i have ever come across
have argos ever heard of the saying ' in stock' ... or do you justrun your business off fresh air
ive stopped evem trying to find anyhing fro, these useless cretins

rude customer service+ no stock EVER

Paid a lot of money for my granddaughters bike, eventually delivered today, opened, damaged, rang Argos waiting for an hour then they disconnected my call, please stay well clear buying online from Argos, granddaughter left in tears, no more money to buy another bike, thanks Argos

Really awe full experience with on line at Argos. I placed an order and was very careful to check that my delivery address was my current home but when I made the payment I saw it was going to my old address in England which I left over a year ago. What a nightmare getting any help-by email,text,phone or chat the same answer basically we are not providing any customer service because of covid 19- well why are they still trading on line if they cannot provide some form of contact when you have a problem. I am not even allowed to change the delivery address or cancel the order on line so effectively stiff you we have your money and not interested in talking to you!
This is rubbish,

I am sick to the back teeth of this company. I get constant texts from them telling me that orders are being despatched, or about to be delivered. The problem is that I haven't ordered anything from them,. A bunch of incompetents, and when you do try to speak to them about complaints they insist on sending you to Facebook. I'm signing up for a Facebook account to be able to tell them a problem that they are causing. They need a Customer Service department that cares about customer service. I wouldn't buy anything from these people if they were the last store on the high street.

I ordered an e-gift card for a friend's birthday but I got the email address slightly wrong. I contacted Argos to ask them to change it and resend the voucher. Considering this happened over the Easter weekend, they were very prompt at resolving the issue and the birthday girl is now very happy, as am I. Great service. Thank you.

The battery failed in a Hoover Freedom cordless vacuum cleaner purchased at Argos May 2019, I went down to the store on Sunday 22nd March, but they do not keep any replacement stock for this product at the store,
Consequently I was told to phone up 'somewhere else' and after giving them all the details the requsted replacement would be sent out,it arrived yesterday Tuesday 7th April...I think Argos could look at improving the time in replacing parts under guarantee as the Hoover won't work without the battery.

bought 2 weeks ago a garden chair. complete rubbish. The strings on the chair are unravelling . chair cost £30 don't bother

Was given delivery date, never arrived !
Rearranged for following day, never arrived and no note to say they had called ( I was in all day)

However they stated when I rang that the parcel was left on doorstep!!!!!

I have no product, they have my money and refuse to refund.
I ordered phone in order to face time my children during this difficult time. The emotional stress is ramped up too.

Argos really don’t care and trading standards is my next step

SHAME ON YOU ARGOS

At a time when company’s are supposed to go out of there way to help during COVID, argos are going out of there way to be unhelpful and refuse returns and return refunds.
When I gave the money to my daughter to buy a paddling pool castle ball pit, the first arrived with a hole so they came and collected it , we then had a second delivered ,this was also damaged.. NOW HERE,S THE CON ARGOS will no longer pick the items up and WILL NOT issue a refund because they do not have the item back.. the next con is THEY WILL STILL DELIVER items, so if you buy an item for £1000 and its faulty theres no refund because you cant send it back... i,m not saying you will never get the refund but you may be waiting 3-4 months..
So ARGOS ARE WILLING FOR DRIVERS TO GIVE YOU COVID BUT THEY WONT RISK YOU GIVING IT TO THEM.
THIS IS THERE REASON FOR NOT DOING RETURNS AND REFUNDS SO NOT TO RISK THERE DRIVERS.
SHAME ON YOU ARGOS,,,,,,,,TIME TO CONTACT TRADING STANDARDS I THINK..
Believe this was delivered from barry argos south wales. But customer service was contacted about return and this is where the refusal of refund was given..