AristaLiving Reviews 1,184

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I ordered a bed from Arista around March 2022, it was not in stock, it finally got delivered around Sep 2022. Putting the bed up two of the wooden legs where damaged, I emailed them for replacements,... See more

Rated 5 out of 5 stars

Bed delivered swiftly as promised. Assembly Instructions simple and clear. Took 2 people about and hour and half to build bed. Ottoman mechanism opens and closes with very little effort. Delighted... See more

Company replied

Rated 5 out of 5 stars

Second time using this excellent company. A fabulous, modern and easy to use website. I am absolutely delighted with my new bed and loving that I could create it to my own unique style adding some gre... See more

Rated 5 out of 5 stars

Wow, quality my winged chesterfield from Arista is incredible! I first noticed them on Instagram showcasing posts from their customers. Safe to say the bed we bought exceeded our expectations. I'll be... See more

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3.8

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

Really good keeping you up to date with…

Really good keeping you up to date with delivery. Actually putting bed together could have been made easier, but was quick enough. Really good quality of bed and would buy from here again.

December 20, 2021
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Reply from AristaLiving

Hi Hannah,

Thanks for taking the time to leave a review, we really appreciate it! Enjoy your new bed🤩

Rated 5 out of 5 stars

Great Quality Beds

I ordered a double bed from arista living for our spare room. I was looking for something that wouldn’t be overly expensive as it would only be used for guests. I loved the easy process of being able to choose the exact design in just 4 steps. The quality is amazing and my only regret is that I hadn’t heard of Arista living before purchasing our bed for the master bedroom! They were really good at communicating the process and I received regular emails about the status for the delivery. Once dispatched I was given a time slot by the courier and they arrived promptly. The bed was very easy to assemble, feels sturdy and a great value for money. I absolutely love it! I’ve been so impressed with Arista Living and would definitely purchase a bed from them again.

December 19, 2021
Unprompted review
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Reply from AristaLiving

Hi Jess,

Thank you very much for your 5 star review!🤩

We've made some pretty big changes to our communication and updates so I'm glad you found these helpful! Enjoy your new bed!

Rated 5 out of 5 stars

Weekly updates / Customer service

Weekly updates on delivery provided and although there was a bit of a wait for our bed to arrive the fact we were regularly updated kept us happy. Our delivery also came about a month earlier than planned which was an added bonus. The one time we needed to contact customer service was also a pleasant experience.

December 19, 2021
Unprompted review
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Reply from AristaLiving

Hi Barry,

Thanks for your review! We're so glad you found our service great and are happy with your new bed. We've recently introduced longer lead times to avoid shipping delays which means our customers now get their orders early, so it's nice to hear this change has been well received😊

Thanks again,
Arista Living

Rated 5 out of 5 stars

Good value for your money

Good value for your money when you are using discount codes from Instagram. We have had our bed frame for a few months now and are very happy with our choice.

December 19, 2021
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Reply from AristaLiving

Hi Angelika,

Thanks so much for your review! So happy you're enjoying your new bed

Rated 5 out of 5 stars

Great bed, great service

I ordered a king size ottoman bed from arista living. They were really good at communicating the process and the steps to receiving my bed through emails. Once dispatched I was contacted by their courier GP logistic who gave me a time slot and all was well. Unfortunately this time lot needed to be changed due to a driver testing positive. They were quick to reschedule for the next day giving a small delivery window and made contact to tell me when they were near which was great. The bed was easy to assemble and feels very study and good quality I love it! All in all I am very impressed.

December 18, 2021
Unprompted review
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Reply from AristaLiving

Hi Emma!

Thank you very much for your detailed review, we really appreciate the feedback! So glad you love your new bed!

Rated 5 out of 5 stars

Great service from Arista

Ordered a king size ottoman bed just over a week ago - it's already been delivered! Instructions were so clear, it only took a couple of hours to put together. Solid & very good quality. Would definitely recommend and use Arista again.

December 16, 2021
Unprompted review
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Reply from AristaLiving

Hi Julian,

Thank you so much for your 5 star review!

We look forward to your custom in the future😊

Many thanks
Arista Living

Rated 5 out of 5 stars

Fantastic

We ordered a king size ottoman bed & are so in love.
The process was very easy, and delivery quickly,
the delivery men were very polite and rang us with an estimated delivery time. The instructions made it very easy to put together, it is strong and very sturdy. Would 100% recommend

December 16, 2021
Unprompted review
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Reply from AristaLiving

Hi Jess,

Thank you so much for your review!

We're so pleased you are happy with your bed and had a good experience throughout the whole process🤩

Thanks again!
Arista Living

Rated 5 out of 5 stars

I sent this company a message WEEKS ago…

I sent this company a message weeks ago telling them that they have not included all the screws needed to put my bed together. It’s now been over a month & my bed still isn’t together. Contacted them again this week & had a response almost immediately. They’ve now posted the screws I need along with instructions.

December 12, 2021
Unprompted review
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Reply from AristaLiving

Hi Lauren,

I can see our support team have received your e-mail this morning and are resolving this for you today. We haven't had any contact from you before that. It's likely this could have been sent to the wrong e-mail address as we respond to our e-mails quite quickly.

Just to let you know there are many ways to contact us, either by e-mail (support@aristaliving.zendesk.com), Facebook messenger, Instagram or using the instant support feature on your account which sends us a ticket.

We're looking forward to you receiving your missing parts and we hope you'll love your new bed once it's complete!

Many thanks
Arista Living

Rated 5 out of 5 stars

Amazing!

Amazing!
I would definitely recommend Arista Living to anyone who is looking to buy a bed at an affordable price!
Delivery was accurate and on time and the drivers even brought everything inside for me which was a great help!
The bed itself is amazing, well made and easy to put together with instructions provided.
Everything is exactly as I ordered on the website and the dimensions were exactly as stated online, which was a great relief for myself.

December 9, 2021
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Reply from AristaLiving

Hi Kanza,

Thank you so much for your review!

We're so pleased you love your new bed and are happy with your overall experience🤩

Thanks again!
Arista Living

Rated 5 out of 5 stars

I would give 5 stars

I would give 5 stars. Many complained about delivery but I had no issue. Assembly took me a long time but instruction is quite clear.

December 6, 2021
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Reply from AristaLiving

Hi June,

Thank you so much for your 5 star review!⭐

We're so pleased you're happy with your purchase!

Thanks again
Arista Living

Rated 5 out of 5 stars

Top marks. The bed is gorgeous and service was perfect

I purchased a gorgeous kingsize ottoman bed in soft grey velour. I'm over the moon with its build quality. I have 2 other ottoman beds from another well known retailer and the Arista bed beat these hands down. I also had an excellent online experience. The website was easy to use, I had a discount code which made the bed very reasonably priced. There were frequent emails giving me an update on the status of my order at every stage of the process. The bed arrived within 2 weeks as promised at checkout. It was packed well and the build instructions were easy to follow. Shop here with confidence! Sandy

December 1, 2021
Unprompted review
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Reply from AristaLiving

Hi Sandy,

Thank you so much for your 5 star review! ⭐

So glad you're impressed with your whole experience from ordering right down to the quality of the bed.

Thanks again for your feedback
Arista Living

Rated 5 out of 5 stars

Very impressed!

I ordered our bed at the beginning of the year and I have no complaints what so ever. Beautiful bed, good quality and reasonable prices.

November 26, 2021
Unprompted review
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Reply from AristaLiving

Hi Zoe,

Thanks so much for your review😊

Kind regards,
Arista Living

Rated 5 out of 5 stars

Ottoman bed

Very pleased with the quality, style, colour of this beautiful bed. The ottoman operation and storage capacity is incredible and we will certainly be ordering another and recommending to friends and family. Also the delivery was as recommended, and by the most professional delivery team.

November 24, 2021
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Reply from AristaLiving

Hi Mari,

We're so pleased you love your new bed. Thank you so much for taking the time to leave a review😊

Kind regards,
Arista Living

Rated 5 out of 5 stars

Bed is amazing

Bed is amazing, great quality and easy to assemble amazing customer service too which is a bonus

November 23, 2021
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Reply from AristaLiving

Hi Chloe,

Thanks so much for your review 🤩

Glad you found our service great and your bed easy to assemble.

Many thanks
Arista Living

Rated 5 out of 5 stars

Great experience

i would like to thank everybody at AristaLiving from the office staff to the delivery guys for an efficient polite and outstanding customer service experience, we could have not expected any more from the experience which was not just hassle free but almost a pleasure it is very rare in this day and age to get such an outstanding service from start to finish not to mention the quality product and great prices.
Thank you AristaLiving from a very satisfied customer wish i could have given 6 stars.

November 23, 2021
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Reply from AristaLiving

Hi Michael,

Thank you so much for your great review!

It's amazing to hear how happy you are with your experience🤩

Thanks again
Arista Living

Rated 5 out of 5 stars

Amazing Service!

Amazing Service!! Bed is perfect very comfortable. Highly recommend

November 16, 2021
Unprompted review
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Reply from AristaLiving

Hi Lynda,

Thanks so much for your review and recommendation🙌

So glad you love your new bed and find it comfortable!

Kind regards
Arista Living

Rated 5 out of 5 stars

Perfect!!

Lovely bed easy to assemble too! Mattress is so comfy it really is a beautiful bed for the price paid.

November 16, 2021
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Reply from AristaLiving

Hi Rachel,

Thank you so much for your five star review 🤩

So glad to hear you are pleased with both your bed and mattress!

Many thanks
Arista Living

Rated 5 out of 5 stars

Overall very impressed with the bed

Overall very impressed with the bed, it came with clear and concise interactions that the customer service associates were able to talk me through as I am disabled.

Thanks once again and would recommend.

November 15, 2021
Unprompted review
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Reply from AristaLiving

Hi Spencer,

Thank you very much for your kind review!

We're over the moon to hear how impressed you are with your bed and our after sales support. If you need any more assistance in the future please don't hesitate to reach out to us again by e-mail or social media.

Thanks again
Arista Living😊

Rated 5 out of 5 stars

Very impressed

Ordered my item for despatch in December and it arrived this week over one month early!! Very impressed with the quality and the service, would highly recommend to all 💯👍

November 15, 2021
Unprompted review
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Reply from AristaLiving

Hi Louise,

Thanks so much for your review!

We recently introduced longer lead times to combat shipping delays to ensure our orders come either on time or early, so it's really amazing to hear that this change we've made is well received 😊

Thanks again!
Arista Living

Rated 5 out of 5 stars

My bed came on time and it really is…

My bed came on time and it really is beautiful which I wasn’t expecting with it being half price. Only thing I’d mark it down for is that it took us two hours to build!

November 15, 2021
Unprompted review
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Reply from AristaLiving

Hi Bethan,

Thank you very much for your review!

We're thrilled to hear that you think your bed is beautiful! For the frame you ordered we advise 90-120 minutes so I think you did amazingly well there🤩

Thanks again!
Arista Living

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