These were my first ever pairs of prescription glasses as I've only just been diagnosed with short-sightedness. My friend recommend Arlo Wolf as it would save me money instead of paying for overpriced... See more
Company replied
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See what reviewers are saying
The try at home was fast, but to send me a reading glasses it has been very slow... it has been 3 weeks (ordered 13th Sep, now 4th Oct) and I still didn't receive them. If there was a backlog, or if l... See more
Company replied
Good range of styles, great that you can try on prior to ordering. The online ordering process could be clearer and I would advise calling if your prescription is anything other than normal. Mine w... See more
Company replied
Purchased a few pairs of prescription glasses from Arlo Wolf. Quality for the price is excellent. What makes me want to go back is the excellent customer service. Matt is always great and responds... See more
Company replied
Company details
Information provided by various external sources
Our vision is clear: stylish and affordable eyewear direct to you. Try Before You Buy - Multi-Purchase Offers - You Buy, We Donate
Contact info
Stanley Road 38, M16 8HS, Manchester, United Kingdom
- 01619157161
- info@arlowolf.com
- www.arlowolf.com
3.9
Great
402 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Amazing service
Amazing service! My glasses arrived promptly and the quality of the glasses are high plus the price is very reasonable. I will definitely be purchasing from them again, thank you!
December 16, 2022
Reply from Arlo Wolf Eyewear
Thanks for your feedback!
Wouldn't get my glasses anywhere else !!
I get all my glasses with arlo wolf and they are always first class service. Great quality and always go above and beyond to make sure you are happy 😊
November 30, 2022
Reply from Arlo Wolf Eyewear
Thanks so much for your review!
Lovely glasses
Lovely glasses, great service. The try before you buy is really useful. There was an issue with my prescription & it was resolved quickly. Definitely recommended.
October 16, 2022
Reply from Arlo Wolf Eyewear
Thanks for your review!
No response, or update for status
Order has been left processing since September 27th. Still no update. Mail sent to check for update and no response.
September 27, 2022
Reply from Arlo Wolf Eyewear
Hi there. I'm sorry to hear of your negative experience. Unfortunately, some orders placed around that time were affected by Royal Mail strikes which delayed dispatch and created internal delays. I have checked our records and we received your email on Sunday 9th October at 19:16. We responded on Monday 10th October at 17:10. Perhaps this went to junk mail. Your order was dispatched on Wednesday 12th October.
Happy with the experience
Happy with the experience. Easy to use trial service and pricing for two pairs of varifocals was good value.
September 18, 2022
Reply from Arlo Wolf Eyewear
Thanks for your review!
As a returning customer I can’t fault…
As a returning customer I can’t fault them, great glasses and great service!
September 7, 2022
Reply from Arlo Wolf Eyewear
Thanks for your feedback!
Top service
Great customer service and glasses were delivered quickly and are high quality.
August 25, 2022
Reply from Arlo Wolf Eyewear
Thanks for your comments!
Nice glasses
Nice glasses, supplied very quickly, second time I have purchased glasses from them, very happy.
August 25, 2022
Reply from Arlo Wolf Eyewear
Thanks for your feedback!
A+++ stylish & fast delivery!
A+++ stylish glasses, great prices, fast delivery...very impressed! Would definitely use Arlo Wolf again.
August 7, 2022
Reply from Arlo Wolf Eyewear
Thanks for your review!
Still haven’t received them….
August 2, 2022
Reply from Arlo Wolf Eyewear
Hi. Thanks for your review. Can you email your order number to info@arlowolf.com and we can take a look into this for you.
I love the idea in trying out frames…
I love the idea in trying out frames before buying them. Service were brilliant and quick after ordering. Will use them again.
July 24, 2022
Helpful quality service
Good quality stuff - and very attentive staff when I had problems adjusting to my new prescriptions. A real quality online experience - I would recommend.
July 11, 2022
Reply from Arlo Wolf Eyewear
Thanks so much!
I had no idea how overwhelming choosing…
I had no idea how overwhelming choosing a pair of glasses could be! I tried so many different places spending hours in shops trying them on. Arlo wolf made things really easy. I used the try before you buy service and it was really easy. As a first time glasses wearer I found the whole process really easy. The customer service was really helpful aswell. Really friendly and helpful.
I would 100% recommend!
May 31, 2022
Reply from Arlo Wolf Eyewear
Thanks for your review! Your feedback is very much appreciated!
Won’t go anywhere else
Quick, efficient service as always. Really good quality. See you again next year…
May 24, 2022
Reply from Arlo Wolf Eyewear
Thank you for the feedback!
Stunning sunglasses
After finding out I recently need to start wearing prescription glasses I've been struggling in the sunny weather. Needing my prescription glasses to see but having to constantly switch between my sunglasses and normal glasses. My friend recommended Arlo Wolf for being really reasonably priced. I went for the Brooklyn Sun glasses in gold and was a little apprehensive of how they'd look when they arrived, however I can confirm they are absolutely stunning and look very expensive. The whole process from start to finish was so easy, I purchased the glasses, uploaded my prescription certificate after purchase and within 2 weeks had my new prescription sunglasses. Do not hesitate to purchase, I am in love!
May 2, 2022
Reply from Arlo Wolf Eyewear
Thanks so much for your review! We are so pleased to hear how happy you are with your new sunglasses!
Purchased glasses from here really…
Purchased glasses from here really great quality frames and lenses. Also had sunglasses which look really stylish!
April 10, 2022
Reply from Arlo Wolf Eyewear
Thanks for your review, it's very much appreciated!
Reply from Arlo Wolf Eyewear
Thanks for your feedback!
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