These were my first ever pairs of prescription glasses as I've only just been diagnosed with short-sightedness. My friend recommend Arlo Wolf as it would save me money instead of paying for overpriced... See more
Company replied
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See what reviewers are saying
The try at home was fast, but to send me a reading glasses it has been very slow... it has been 3 weeks (ordered 13th Sep, now 4th Oct) and I still didn't receive them. If there was a backlog, or if l... See more
Company replied
Good range of styles, great that you can try on prior to ordering. The online ordering process could be clearer and I would advise calling if your prescription is anything other than normal. Mine w... See more
Company replied
Purchased a few pairs of prescription glasses from Arlo Wolf. Quality for the price is excellent. What makes me want to go back is the excellent customer service. Matt is always great and responds... See more
Company replied
Company details
Information provided by various external sources
Our vision is clear: stylish and affordable eyewear direct to you. Try Before You Buy - Multi-Purchase Offers - You Buy, We Donate
Contact info
Stanley Road 38, M16 8HS, Manchester, United Kingdom
- 01619157161
- info@arlowolf.com
- www.arlowolf.com
3.9
Great
402 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Amazing glasses and super helpful staff!
August 25, 2021
Reply from Arlo Wolf Eyewear
Thank you Danielle - we appreciate you leaving a review.
Try before you buy
Try before you buy. Excellent quick and easy arrived within 3 days.
Ordered 2 sets of glasses arrived within a week. Even changed order in that time and dealt with Matthew who was very friendly and made it all very easy.
Excellent service. Will definitely use in the future
August 17, 2021
Reply from Arlo Wolf Eyewear
Thanks for your review Jackie!
Top quality glasses at an excellent…
Top quality glasses at an excellent affordable price
July 20, 2021
Reply from Arlo Wolf Eyewear
Thanks for your review.
I ordered ‘try before you buy’ frames
I ordered ‘try before you buy’ frames. They were lovely but I decided not to buy these exact frames and sent them back. I received a refund of my £1 trial fee within 2 days. Really great service and I would definitely recommend the company.
July 16, 2021
Reply from Arlo Wolf Eyewear
Thanks for your review. Please feel free to order another set of try before you buy frames to find your perfect match.
My first attempt at buying glasses…
My first attempt at buying glasses online. I was prepared for the glasses to be not quite right but I was very pleasantly surprised when the glasses finally arrived 😎👍
They are really good quality and fit well.
I will use Arlo Wolf again and recommend them.
July 16, 2021
Reply from Arlo Wolf Eyewear
Thank you for your feedback!
Reply from Arlo Wolf Eyewear
Thanks for your review!
Easy to use
Easy to use. Fast service. Good quality glasses. Competitive prices. Would use again.
July 8, 2021
Reply from Arlo Wolf Eyewear
Thanks Kirsty!
Fantastic
Arlo wolf is where I have gone and will continue to go to as their customer service is brilliant and the products themselves are great. You will have to get the glasses adjusted when you receive them but wouldn't go anywhere else. Thanks Arlo Wolf team (:
July 6, 2021
Reply from Arlo Wolf Eyewear
Thanks Priti! We do offer a guide on how to adjust frames so should you experience an issue again just get in touch with our customer service team.
Great customer service
Great customer service, fast delivery and excellent quality glasses!!!
July 2, 2021
Reply from Arlo Wolf Eyewear
Thanks for your review!
Quick and easy service
Quick and easy service, customer service is excellent and I am in love with my new glasses!
June 29, 2021
Reply from Arlo Wolf Eyewear
Great to hear, thank you Carly!
Absolutely amazing
Absolutely amazing. So easy to purchase and love the option of trying first.
100% customer service and a quality product too!
June 25, 2021
Reply from Arlo Wolf Eyewear
Thanks for your review Louise!
Good range of styles
Good range of styles, great that you can try on prior to ordering.
The online ordering process could be clearer and I would advise calling if your prescription is anything other than normal.
Mine were ordered via the website but processed incorrectly so I got wrong strength lenses which took a little time to correct.
Happy finally though, and would use again.
June 13, 2021
Reply from Arlo Wolf Eyewear
Hi Julie. Thanks for your review and for your feedback. I am sorry about the error on your initial order and I appreciate your patience whilst this was corrected.
Reply from Arlo Wolf Eyewear
Thanks for your review.
Exceptional service
As always an exceptional service and stylish glasses, such an easy process! Would highly recommend!
June 5, 2021
Reply from Arlo Wolf Eyewear
Thanks for your order and feedback.
Perfect!
Prescription was perfect, glasses fit was perfect and came in a lovely leather case to keep protected. Wonderful service would recommend to everyone I know.
June 4, 2021
Reply from Arlo Wolf Eyewear
Thank you for your review!
Amazing service and on trend quality…
Amazing service and on trend quality glasses this is my third pair, super fast delivery and great value. Takes all the hassle out of choosing the right frames. Highly recommend and the only place I'll be using for my glasses!
Thankyou Arlo Wolf!
May 30, 2021
Reply from Arlo Wolf Eyewear
Thanks so much for your custom!
Fantastic service thank you 😀
Fantastic service thank you 😀
Only tried on the glasses however didn't purchase any.
May 30, 2021
Reply from Arlo Wolf Eyewear
Thanks for your review. Please feel free to order another home trial!
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