Arlo Wolf Eyewear Reviews 402

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

These were my first ever pairs of prescription glasses as I've only just been diagnosed with short-sightedness. My friend recommend Arlo Wolf as it would save me money instead of paying for overpriced... See more

Company replied

Rated 1 out of 5 stars

The try at home was fast, but to send me a reading glasses it has been very slow... it has been 3 weeks (ordered 13th Sep, now 4th Oct) and I still didn't receive them. If there was a backlog, or if l... See more

Company replied

Rated 4 out of 5 stars

Good range of styles, great that you can try on prior to ordering. The online ordering process could be clearer and I would advise calling if your prescription is anything other than normal. Mine w... See more

Company replied

Rated 5 out of 5 stars

Purchased a few pairs of prescription glasses from Arlo Wolf. Quality for the price is excellent. What makes me want to go back is the excellent customer service. Matt is always great and responds... See more

Company replied

Company details

  1. Glasses Store

Information provided by various external sources

Our vision is clear: stylish and affordable eyewear direct to you. Try Before You Buy - Multi-Purchase Offers - You Buy, We Donate


Contact info

3.9

Great

TrustScore 4 out of 5

402 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Couldn't recommend enough!

I needed the frames replacing, so I reached out to customer service who were quick to respond, very helpful and arranged a pre-paid returns label for me. I returned the damaged frames and received the new pair within a week - all for a really great price!

Couldn't recommend enough, always friendly service and speedy postage.

May 26, 2021
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Reply from Arlo Wolf Eyewear

Thanks Charlotte, we appreciate your feedback!

Rated 5 out of 5 stars

Amazing prices

Great selection of frames at such amazing prices. Prompt, no fuss delivery and I'm very happy with my new glasses.

May 23, 2021
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Reply from Arlo Wolf Eyewear

Thanks for your review Natalie!

Rated 5 out of 5 stars

Can’t fault them

Can’t fault them. Excellent customer service and lovely glasses

May 15, 2021
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Reply from Arlo Wolf Eyewear

Thanks for your review!

Rated 5 out of 5 stars

Great company

Great company, lots of choice of glasses, easy to order and quick delivery, thank you to Matt who is super quick answering any queries, thank you

May 15, 2021
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Reply from Arlo Wolf Eyewear

Thanks Donna, we appreciate your support.

Rated 5 out of 5 stars

Excellent service start to finish

Excellent service start to finish. The whole process of choosing / trying on / the prescription and getting the new specs was so quick and easy and without having to leave the house!

May 13, 2021
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Reply from Arlo Wolf Eyewear

Thanks Richard. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Glasses arrived very quickly

Glasses arrived very quickly
Couldn't decide so thought l might try some other frame's

May 10, 2021
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Reply from Arlo Wolf Eyewear

Thanks Maureen - hopefully you find your perfect frames in your next free home trial!

Rated 5 out of 5 stars

Why go anywhere else?

The option for the try before you buy glasses to be picked up from my house was great as I would not have found the time to get to the post office due to a crazy work schedule. From start to end a fantasic service and great glasses. My new place to get my glasses going forward!

April 27, 2021
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Reply from Arlo Wolf Eyewear

Thanks so much for your feedback!

Rated 5 out of 5 stars

Would recommend

Really impressed with ease of ordering. I used the try before you buy option and then ordered 2 pairs of glasses. Really quick postage and easy to contact with the required prescription

April 23, 2021
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Reply from Arlo Wolf Eyewear

Thanks so much for your feedback!

Rated 5 out of 5 stars

New glasses!

Quick turn around and brilliant quality! Love the try 4 pairs before you buy option!

April 12, 2021
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Reply from Arlo Wolf Eyewear

Thanks so much for your feedback!

Rated 5 out of 5 stars

5 star service

Used try before you buy and glasses came quickly. I was able to chose a pair I liked before purchasing them. Sent them my prescription and my new glasses came a week later!

April 9, 2021
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Reply from Arlo Wolf Eyewear

Thanks for your review!

Rated 5 out of 5 stars

Fab!

Efficient and stylish - I love both pairs!

April 6, 2021
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Reply from Arlo Wolf Eyewear

Thanks for your review!

Rated 5 out of 5 stars

Fantastic service

Fantastic service - glasses arrived in just over a week and of exceptionally good quality - thank you Arlo Wolf Eyewear.

April 1, 2021
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Reply from Arlo Wolf Eyewear

Thanks for your feedback!

Rated 4 out of 5 stars

Nice glasses for the price

Nice, stylish glasses for the price. The try at home pairs came really quickly and were easy to return. Ordered my proper glasses and also arrived within less than a week and the prescription seems spot on. The glasses do feel a little flimsy but they are quite thin frames so maybe that’s why. Would definitely order again if these ones last well!

April 1, 2021
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Reply from Arlo Wolf Eyewear

Hi Amy. Thanks for your review and feedback. Sometimes the glasses may need adjusting or tightening. If this is the case please get in touch with us and we will be happy to help. Thanks.

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