We had an issue that was entirely on our side, and Homa and the Supervisor in Manchester were incredibly kind and helpful. We are truly grateful for everything they did for us. This will remain o... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Flawless, from our first contact at Edinburgh airport to dropping off at Aberdeen... Absolute breeze to deal with. Would highly recommend and use again in the future. The staff made whole experience e... See more
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Followed the reviews online and booked here. Booking was easy and transparent, no hidden costs. At the airport, calling the shuttlebus was easy with the provided telephone number, nice and helpfull s... See more
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The booking process was straightforward and clear, and the insurance excess waiver gave me peace of mind. The staff were extremely helpful and friendly at both pickup and return, as were the customer... See more
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Company details
Written by the company
Hassle-free car and van hire in over 35 cities and airports throughout Scotland and England. Check our website for exclusive offers and more services.
Arnold Clark Car & Van Rental
Written by the company
- About us
- Arnold Clark Car & Van Rental is part of the Arnold Clark Group – Europe’s largest independent car retailer. Established in 1963 with just 12 cars, we now have 37 branches across the UK and a nationwide fleet of over 55,000 vehicles. We provide expert vehicle hire and unique rental solutions to customers all over the world.
- We care
- At Arnold Clark Car & Van Rental, your opinion matters to us and we always welcome your feedback. We’re continuously seeking new ways to improve the way we do business and your feedback can help us do that. Tell us what you think of our service on Trustpilot; what you loved and what we could do better.
- Car and van hire
- With 37 rental branches across the UK, including all major airports, our unrivalled range of vehicles includes cars, vans, people carriers, automatics and 4x4s. All of our rental vehicles are under a year old and our competitive prices come with comprehensive insurance as standard.
- One-way hire
- Simply looking for a vehicle to get you from A to B? We offer one-way vehicle hire to and from any of our branches. This flexible approach to rental is perfect for those moving house or just using a different transport solution to get home.
- Corporate rental
- Our corporate rental clients range from Premier League football teams to Hollywood film studios. With competitive rates and tailored fleet solutions, we offer bespoke business packages that cater to all rental requirements.
- Dual control hire
- From only £18 per hour, our dual control hire is the perfect way to get more driving experience. The cars come with two sets of controls, allowing for an experienced driver to keep learners safe on the roads.
Contact info
Kerse Road, FK7 7RU, Stirling, United Kingdom
- 0141 849 7170
- rental.reservations@arnoldclark.com
- www.arnoldclarkrental.com
4.9
Excellent
33K reviews
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This company invites their customers to review, whether positive or negative
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Reply from Arnold Clark Car & Van Rental
Hello Guido,
Thank you for your kind feedback. We're thrilled to hear that you found our staff friendly, our vehicles excellent, and our service to your satisfaction. Your recommendation means a great deal to us, and we're delighted we could provide a positive rental experience. We look forward to welcoming you back again soon.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Ross,
Thank you for your fantastic feedback. We're delighted to hear that you found us to be great value and that our team made a positive impression. It's especially rewarding to know that you feel we stand out from others in the area. We truly appreciate your support and look forward to welcoming you back again soon.
Laura
Arnold Clark Car & Van Rental
Highly recommended
They have good dual control cars for learning and its a cheaper option for practicing and prepare for your practical exam
August 4, 2026
Reply from Arnold Clark Car & Van Rental
Hello Raheel,
Thank you for your great review. We're pleased to hear that you found our dual control vehicles helpful for learning and practising ahead of your practical driving test. It's fantastic to know that our affordable rental option has supported your preparation. We wish you the very best with your driving journey and hope to assist you again in the future.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Castro,
Thank you for your wonderful feedback. We're delighted to hear that our staff were courteous and that you were pleased with the cleanliness and quality of your vehicle. Providing excellent service and well-presented vehicles is something we take great pride in, so it's fantastic to know we met your expectations. We look forward to welcoming you back again soon.
Laura
Arnold Clark Car & Van Rental
Amazing people
Great staff I’ve used the Manchester branch so many times and every time they’ve been great can’t speak highly enough of them all of them are great always help whenever it’s needed
August 3, 2026
Unprompted review
Reply from Arnold Clark Car & Van Rental
Hello Connor,
Thank you so much for your kind words and continued loyalty to our Manchester branch. We're delighted to hear that you've had such consistently positive experiences with the team. Your feedback means a great deal to us, and it's wonderful to know that our colleagues have been able to help whenever needed. We truly appreciate your support and look forward to assisting you again in the future.
Laura
Arnold Clark Car & Van Rental
The staff at the garage were so helpful…
The staff at the garage were so helpful and friendly. Our car was upgraded which was a lovely surprize. Our member of staff was very knowledgeable and took time to explain the workings of the car.
July 28, 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your fantastic review!
We're delighted to hear that our team were so helpful and friendly, and that the complimentary upgrade was a lovely surprise. It's especially wonderful to know that our staff member took the time to explain the car's features and ensure you felt comfortable and confident before setting off.
We really appreciate your kind feedback and are pleased we could help make your rental experience even more enjoyable. Thank you for choosing us, and we look forward to welcoming you back again soon!
Laura
Arnold Clark Car & Van Rental
A very easy and relaxed experience
A very easy and relaxed experience, with excellent service. You were kind and professional, and we highly recommend you! Thank you.
August 1, 2026
Reply from Arnold Clark Car & Van Rental
Hello Peter,
Thank you for your wonderful review!
We're delighted to hear that you found the experience easy and relaxed, and that our team provided excellent service. Your kind words about our professionalism and friendliness mean a great deal to us.
Thank you also for your recommendation. We truly appreciate your support and look forward to welcoming you back again in the future.
Laura
Arnold Clark Car & Van Rental
Great great great
August 4, 2026
Reply from Arnold Clark Car & Van Rental
Hi Peter,
Thank you for your review! We're thrilled to hear that you had such a great experience with us. We really appreciate your feedback and look forward to welcoming you back again soon.
Laura
Arnold Clark Car & Van Rental
not really good at these things was…
not really good at these things was very happy with everything that your staff done for me thanks again
August 4, 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your kind review! We really appreciate you taking the time to share your feedback. We're delighted to hear that you were happy with everything our staff did for you and that they helped make your experience a positive one.
Your thanks mean a lot to the team, and we'll be sure to pass on your comments. Thank you again for choosing us, and we look forward to welcoming you back in the future!
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your lovely review! We're delighted to hear that you found the team so helpful, and we'll be sure to pass your special mention on to Emma. Recognition like this means a lot to our staff, and we're sure she'll be thrilled to know she made such a positive impact on your experience.
Thank you for taking the time to share your feedback, and we look forward to welcoming you back again soon!
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Edmund,
Thank you for your wonderful review! We're delighted to hear that you found our service friendly, fast, and reliable. Providing a smooth and hassle-free experience for our customers is always our goal, so it's fantastic to know we delivered that for you.
We especially appreciate your kind comments and recommendation. Thank you for choosing us, and we look forward to welcoming you back again soon!
Laura
Arnold Clark Car & Van Rental
Great bunch of guy's at Kirkcaldy
Nice bunch of guy's at Kirkcaldy. Definitely recommend as their prices are usually way better than Budget, Alamo etc.
August 4, 2026
Reply from Arnold Clark Car & Van Rental
Hi Alexander,
Thank you for your fantastic review! We're delighted to hear that the team in Kirkcaldy made such a positive impression. Providing friendly, helpful service alongside great value is what we strive for, so it's wonderful to know you would recommend us.
We really appreciate your kind comments about our pricing and service. Thank you for choosing us, and we look forward to welcoming you back to Kirkcaldy again soon!
Laura
Arnold Clark Car & Van Rental
An all round pleasant experience
An all round pleasant experience, helpful staff and good value
August 4, 2026
Reply from Arnold Clark Car & Van Rental
Hello John,
Thank you for your lovely review! We're delighted to hear that you had an all-round pleasant experience with us. It's great to know that our team were helpful and that you found our service to be good value.
We really appreciate you taking the time to share your feedback and hope to welcome you back again soon for another excellent rental experience.
Laura
Arnold Clark Car & Van Rental
Highly recommend
Have been hiring cars from the Aberdeen branch for the past 20 years when I holiday in Scotland. The whole process from booking to giving the car back is efficient and always priced competitively.
August 3, 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your wonderful review and for choosing our Aberdeen branch for your car hire needs over the past 20 years!
We're delighted to hear that you've consistently found the entire process, from booking through to vehicle return, efficient and competitively priced. Building long-term relationships with customers like you means a great deal to us, and it's fantastic to know we've been a trusted part of your holidays in Scotland for so many years.
Thank you for your continued loyalty and support. We look forward to welcoming you back to Aberdeen and helping with many more enjoyable trips in the years ahead!
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Dominik,
Thank you for your review! We're pleased to hear that you think we're a good company. We really appreciate you taking the time to share your feedback, and we're glad we could provide you with a positive experience. We look forward to serving you again in the future.
Laura
Arnold Clark Car & Van Rental
Super friendly
Super friendly, helpful and efficient staff.
Car immaculate, fuel efficiency and easy to drive. Highly recommend
July 31, 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your fantastic review! We're thrilled to hear that you found our team super friendly, helpful, and efficient. It's also great to know that the car was immaculate, easy to drive, and fuel-efficient throughout your rental.
We really appreciate your recommendation and your kind comments about both our staff and vehicles. Thank you for choosing us, and we look forward to welcoming you back for another excellent experience soon!
Laura
Arnold Clark Car & Van Rental
It was really good experience 👍
August 4, 2026
Reply from Arnold Clark Car & Van Rental
Hello Yu Chu,
Thank you for your review! We're delighted to hear that you had a really good experience with us. Providing a smooth and enjoyable service for our customers is what we aim for, so it's wonderful to know we met your expectations. We appreciate your feedback and hope to welcome you back again soon for another great rental experience!
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your wonderful review! We're delighted to hear that you found our staff helpful and professional. Providing excellent customer service is always our priority, and it's great to know that our team made a positive impression on your experience. We truly appreciate your feedback and look forward to welcoming you back again in the future.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your great review! We're delighted to hear that you found the booking process easy and enjoyed a smooth driving experience. Having branches across Scotland helps us make vehicle hire as convenient as possible, so it's wonderful to know that was a benefit to you. We appreciate your feedback and look forward to helping you with your next journey!
Laura
Arnold Clark Car & Van Rental
I'm so glad they received this award
I'm so glad they received this award! I wanted to share that my local branch, South Street, really stood out to me. The staff consistently went the extra mile to ensure I got what I needed. I always felt welcome there, which is something that doesn’t happen often for me. So, I just want to give a shout-out to the wonderful staff at South Street!
June 12, 2026
Unprompted review
Reply from Arnold Clark Car & Van Rental
Hello George,
Thank you so much for your kind words! We're especially delighted to hear that the team at our South Street branch made such a positive impression. Providing a warm welcome and going the extra mile for our customers is exactly what we strive for, so it's wonderful to know the team delivered that experience for you. We'll be sure to pass your feedback on to the South Street staff, who will be thrilled to hear your recognition. Thank you for taking the time to share your experience, and we look forward to welcoming you back again soon!
Laura
Arnold Clark Car & Van Rental
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