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Rated 1 out of 5 stars

Don't even deserve this one star... ripped me off for $140 that was supposed to be a present for my kids birthdays. When I tried to contact the seller and artfire I got no where at all.. they actually... See more

Rated 1 out of 5 stars

Artfire doesn't deserve 1 star but it's the lowest I can get. Artfire need to have a better control of who is doing business on their site. Many people, including me purchased something but have never... See more

Rated 5 out of 5 stars

I opened a shop on Artfire about a year ago because I had some product issues with my Etsy shop. I am so disheartened by the negative reviews of so many people having trouble with Artfire sellers! Pl... See more

Rated 5 out of 5 stars

There are real Handmade, Vintage and Supply sellers at Artfire.com who are not scammers. Artfire is a Marketplace Venue where actual real sellers have shops. They do NOT sell new goods such as swimmin... See more

Company details

  1. Art Supply Store

Information provided by various external sources

Buy and Sell Handmade, ArtFire.com is the premier Artisan Marketplace


Contact info

3.4

Average

TrustScore 3.5 out of 5

199 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

My experience with Artfire has never…

My experience with Artfire has never been good. I signed up with them a million years ago, forgot about it, and with recent changes on another site I sell on, decided to re-activate my store. I was on some "Legacy" plan for people that signed up ages ago, and it said "$11.95/monthly", so I thought, "Hey, I'll try that."

I was immediately charged two separate charges for $35.85 each, plus one $5 charge. I was floored to be charged nearly $77 and had no idea what I had even been charged for, so I sent their customer service an e-mail last Wednesday.

Nearly a full week later, I left a comment on their IG asking them to at least acknowldege my e-mail and to tell me what I was charged for, as no one had e-mailed me back. I also asked for my account to be erased entirely, because the whole situation has put me off from ever wanting to try selling there again.

This morning, I have a charge refund of one of the $35.85 charges, but still haven't gotten a response from customer service whatsoever.

Do yourself a favor and avoid this company at all cost. If you have problems, they don't care, and will not be putting themselves out to help you or even explain anything to you. If this is what they do to everyone, I don't even know how they are still in business at all.

March 3, 2020
Unprompted review
Rated 1 out of 5 stars

This Company needs to be put out…

This Company needs to be put out Business for real first of all they are REAL LIARS & don't give your money back at all. If they do they want 1/2 of your money you can dispute good luck with that if you are through PayPal forget it won't work. They will come up a cock of manie lie & say they did NOT! So honestly all these side Companies that are so-called Big names I don't trust them anymore if they lie to you who else do they lie too. These con-artists are making a real Bad, Bad name for themselves when it comes to these Consumers & maybe instead Lying to us just put your money where your mouth is. Meaning if it is broken don't fix it just REFUNDED instead & no questions ask

February 20, 2020
Unprompted review
Rated 1 out of 5 stars

FRICK THEM

FRICK THEM I WANT A JAYSON TATUM ALL-STAR JERSEY AND I FOUND ONE AND GOT MY HOPES UP BUT THEN WENT TO THE REVIEWS AND THEY ARE DOGPOOP LIKE I REALLY DONT KNOW BUT FROM WHAT IVE HEARD IT POOP NUGGETS

February 14, 2020
Unprompted review
Rated 1 out of 5 stars

If I could give this company zero stars…

If I could give this company zero stars I would! Purchased a jersey for my husbands birthday in AUGUST of 2019. Here we are February 2020 and I have yet to receive this jersey.
I’ve contacted the seller averyjones88 MULTIPLE times demanding a refund and have not received a response. I won’t quit until I get my money back. PLEASE DO NOT BUY ANYTHING FROM HERE! They are thieves!

February 10, 2020
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY IS A SCAM

THIS COMPANY IS A SCAM. Spent alot of money ordering LSU jerseys for our wedding. About a week after, received a tracking number, but the tracking number that was given is not a good tracking number for any delivery company. I have sent ArtFire numerous emails with no response. I will dispute the charges and try to get my money back. DO NOT BUY FROM THIS COMPANY. IT IS A SCAM!!!!!!

January 30, 2020
Unprompted review
Rated 1 out of 5 stars

As if it needs to be said again but…

As if it needs to be said again but this company blows. Takes your money and “ships” your order to a different state. Then suddenly can’t get an answer. Hopefully they can invest in some grammar lessons with all of the money they take from people.

January 24, 2020
Unprompted review
Rated 1 out of 5 stars

ARTFIRE IS A CON

I never received the item I order and never received a refund for the item. There’s no way to contact anyone. TERRIBLE. NEVER ORDER FROM.

January 17, 2020
Unprompted review
Rated 1 out of 5 stars

DON'T EVER OPEN AN SELLER ACCOUNT WITH…

DON'T EVER OPEN AN SELLER ACCOUNT WITH THIS SCAMMY WEBSITE

IT DOESN'T ONLY SCAM THE CUSTOMER BUT THE SELLER AS WELL!

I opened a seller account with them and selected the $11 a month option. They billed me $35 for 3 months and another $5, later I found out that they take an additional $5 each month in addition to the $35 dollars you pay quarterly.

After creating a shop and putting some items on I noticed that I had 0 traffic (even on bonanza I got traffic on the 1st day), so I decided to close my account and get refunded.

It was easy to close the account but a refound nop. They won't refund me because I put something on the store for a couple of days. So I asked them if they could refund me the months that I didn't use which is $22 for the remaining 2 months and they can keep the rest.

The answer is no of course and they copy-pasted me they're damn TOU which says screw you dumbass we just legally scammed you with our TOU. Even amazon refunds you for prime for the months you didn't use almost every company does only the scammy ones like ARTFIRE doesn't.

DON'T OPEN A STORE THERE YOU WILL ONLY GET BILLS BUT NO PROFITS.

January 15, 2020
Unprompted review
Rated 1 out of 5 stars

How about a -10 stars?

How about a -10 stars?? Shopping online for Christmas present for my son and this website popped up on Fanatics. Needless to say I trusted it and ordered a jersey over a month ago!! No word, no jersey and of course they got my money. Absolutely disgusting!!

January 13, 2020
Unprompted review
Rated 1 out of 5 stars

What a joke

What a joke. Ordered a college jersey and the last name was crooked, spelled wrong and there medium size is extra small. He told me he would re send with larger size (can't wait to see that) a month ago and nothing. Took money and ran.

January 7, 2020
Unprompted review
Rated 1 out of 5 stars

Still waiting for my purchase...

My purchase was supposed to arrive the week before Christmas and it’s now January 6 and it still has not arrived. Using their tracking number it’s been sitting in Fuzhou, China for 18 days. When I contacted Artfire they simply said it will arrive shortly. My original order was through Fanactics.com which apparently uses Artfire for some of their products. I will make sure to never use Artfire again!!!
Update:
My purchase finally arrived January 17, a 5 week delivery time. Unacceptable!!!!

January 6, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company! They send fake shipping info that will only ever say that it's being prepared to be shipped. You will never see the items you purchased!

January 5, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM. Don't buy from them

If I could give it a negative number I would!
This has been the worst experience and no answers or even responses are being given. My order was ordered 3 weeks ago and there is still no tracking information on it.
I will be reporting them for fraud.
Absolutely ridiculous. DO NOT BUY ANYTHING FROM THEM!

January 2, 2020
Unprompted review
Rated 1 out of 5 stars

If I could give it a zero

If I could give it a zero , I would. I ordered a Youth NBA jersey at the first of December. I never received it. I have emailed 3 times and no luck. Don’t buy on this site. Scam.

January 2, 2020
Unprompted review
Rated 1 out of 5 stars

No stars

No stars. This "company" is terrible. Bought a soccer jersey on November 29, 2019. Still haven't received it and now my email inquiries have been ignored. Maybe that's their business model? Had to open a dispute via PayPal. Don't get scammed - seems like most people had similar experiences.

January 1, 2020
Unprompted review

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