I have ordered from Artifolk twice now after being let down many times by my usual supplier. They have great prices and fantastic range of products. Fastest delivery of any other art supplier I have t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered brush cleaner and thinner for oil paints and it came, as promised, in record time. Thank you. This experience was quite unlike another order I placed with another on line shop where I ha... See more
I put the order in on Sunday night & the delivery came through by Tuesday. Sadly, only a small portion of my order was in stock & that was what was delivered, & I've only been charged for that part. I... See more
Excellent service! I found Artifolk online after my usual supplier had no stock of some items. Since then I have used Artifolk again & will look at expanding my shop. Reliable with a quick delivery &... See more
Company details
Information provided by various external sources
Order online or by phone and pay securely by card, PayPal, cheque or postal order. Order before 3pm Monday-Friday and we'll send the same day if it’s all in stock.
Contact info
PO BOX 50, NG23 5GY, Newark, United Kingdom
- 0800 0434617
- joshua.grant@saa.co.uk
- www.artifolk.co.uk
4.6
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Do not order from here I have placed an…
Do not order from here I have placed an order about a month ago the item is still out of stock and I still haven’t recicved my order
April 5, 2021
Reply from Artifolk
Hi Shannon,
Thank you for your feedback. I am very sorry to hear you have not received your order yet. I will contact you shortly with a update on this.
Kind regards,
Samara
Great service
Great product range and service. We were able to get just what we wanted and it arrived very quickly. Thanks for the great service!
April 3, 2021
Brilliant service, Ticks all the boxes
Brilliant service, excellent product range, sensible prices and prompt deliveries.
April 1, 2021
Good quality goods and promp delivery…
Good quality goods and promp delivery would recommend
April 1, 2021
Excellent service and good products
Excellent service and good products, especially as first time customer.
March 31, 2021
Nothing as arrived as yet !?
March 30, 2021
Reply from Artifolk
Hi Joseph,
I am very sorry to hear you have not received your order yet. I will contact you shortly with a update.
Kind regards,
Samara
Excellent service and items speedily…
Excellent service and items speedily delivered. Good communication.
March 30, 2021
Ordered the gloss inkjet fixation that…
Ordered the gloss inkjet fixation that arrived quickly. Can is marked as gloss but when used was actually matt. I can only assume it was a cock up at the factory.
March 29, 2021
Reply from Artifolk
Hi Jon,
Thank you for your feedback. I am sorry to hear that you received the incorrect item, I will contact you shortly regarding this issue as we will send you a replacement.
Kind regards,
Samara
Great communication
Great communication, parcel arrived much quicker than I anticipated.
March 29, 2021
Quick service
The service from Artifolk is exceptional - just a couple of days to receive anything I have ordered from them and they arrive well packaged.
March 28, 2021
Really good value for money and my item…
Really good value for money and my item came within a couple of days! Brilliant!
March 27, 2021
perfect online ordering
Excellent products and service,constantly kept informed about stock that is waiting for supplies before my order is completed.Easy to use website.
March 26, 2021
My husband was very pleased with it.
The book I ordered was a gift for my husband and he was very pleased with it.
March 25, 2021
Not happy
Not happy, item showed available, purchased it then it revealed it will be delivered once it’s back in stock.... three weeks later still no signs of it!!!!!!
March 25, 2021
Reply from Artifolk
Hi Lynn,
Thank you for your feedback. I am sorry to hear you are still waiting for your item to arrive, our website usually states when a item is out of stock. I will contact you shortly with a update.
Kind regards,
Samara
Great service
March 22, 2021
Poor service and communications
After two weeks my order has still not arrived and there is no reply to email asking about where it is. I will not use this company again.
March 22, 2021
Reply from Artifolk
Hi Elaine,
Thank you for your feedback. I am sorry to hear you have not received your order yet however I can see that my colleague Daisy has emailed you earlier today with a update on this.
Kind regards,
Samara
Had a few items on back order but they…
Had a few items on back order but they were resolved quickly
March 21, 2021
Customer service helpful with damaged item.
I bought an empty pencil tin which was damaged on arrival. I contacted Artifolk and they sent me a replacement, but that was damaged as well, I contacted them again and they sent me a second replacement with more packing material and it arrived in perfect condition.
March 21, 2021
Great people to deal with and great…
Great people to deal with and great products, i will definitely be purchasing from them again 😃.
March 16, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.