Ashbrook Roofing Supplies Ltd  Reviews 98

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of the products, such as heavy-duty felt and other roofing supplies, which are often described as super strong and effective. Customers consistently highlight the competitive pricing, noting that they found good value and products that are hard to source at fair prices. The delivery service is also frequently commended for being quick, fast, and efficient, with many orders arriving promptly and well-packaged. Reviewers appreciate the excellent communication and helpful service, making their overall experience pleasant and satisfactory. However, some customers also noted issues with delivery, mentioning delays, damaged items upon arrival, or problems with the courier service. A few other people also felt that the cost of postage or delivery charges was high, and in one instance, a product was dispatched with a leaking top.

What people talk about most

Product

People report positive experiences with product quality, often describing items as great, excellent, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the swift and prompt arrival of... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the products as great, super... See more

Service

Customers had positive experiences with service, consistently describing it as very good, prompt, and... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and good pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very helpful company who provided us with perfect roofing felt, sealant and nails. Their very useful guides, of how to complete the tasks, gave us the perfect platform to produce a neat, tidy and... See more

Rated 5 out of 5 stars

This company is fantastic. I was looking for good value, good quality roofing felt for my shed. Didn't think I could tick all the boxes but the heavy duty felt from Ashbrook is amazing. A great price... See more

Rated 5 out of 5 stars

Delivered 2 days after ordering. Came with 125 off 13mm clout nails. Well packed and undamaged. Colour I would describe as dark charcoal. Easy to cut with a Stanley knife and flexible to fit. Would b... See more

Rated 5 out of 5 stars

Stone chippings arrived a day later than originally notified, however, I did receive a message advising me of the delay. Good price with a very reasonable delivery charge. Pleased with my purchase.


Company details

  1. Building Materials Store

Written by the company

Supplier & Specialist of Everything Roofing Related. Ashbrook Roofing Supplies is a forward-thinking, adaptable and dynamic family-run business. As one of the UK's fasting growing, online roofing merchants, we offer a large range of quality roofing products from established and trusted manufacturers. Roofing products can be delivered from our depot directly to your door, or alternatively picked ready for collection at our depot via our Click & Collect service / Call & Collect service. We’ve worked hard to create a business model that best suits our customers, offering a traditional builders merchants trade counter, with a competitive online e-Commerce store, unmatched by other online roofing merchants.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

98 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Just the job.

Delivered 2 days after ordering. Came with 125 off 13mm clout nails. Well packed and undamaged. Colour I would describe as dark charcoal. Easy to cut with a Stanley knife and flexible to fit.
Would buy again, however if it lasts as long as indicated I will need a new shed first.

February 26, 2026
Rated 4 out of 5 stars

Repeate customer

I have used them before and will use them again but they have dropped a star this time as the courier they used gave me several issues with getting the felt supplied, luckily I ordered ahead of my job because the 3 day delivery took 11.
That said it is great quality thick long lasting felt (ordered premium) and will do a great job.

February 23, 2026
Rated 1 out of 5 stars

Ashbrook roofing sent a damaged roof…

Ashbrook roofing sent a damaged roof felt that had been melted at one end. Upon sending a photo of the faulty goods they refused refund or to send replacement. Don't use them, completely dishonest company. Payment dispute set up with credit card company.

January 26, 2026
Ashbrook Roofing Supplies Ltd  logo

Reply from Ashbrook Roofing Supplies Ltd

Thank you for your feedback. Sadly the policy states that any damages need to be reported within 48 hours and it was 10 days later. We also have an image from the delivery company showing that it was not damaged when delivered and the image from yourself shows that the shed felt had been unwrapped and unrolled and damaged on the edge. As it was only dropped on its edge and not melted, it is still perfectly fine to use when trimmed and has no effect on the life of the shed felt.

Rated 1 out of 5 stars

Dangerous product dispatched with…

Dangerous product dispatched with leaking top

January 23, 2026
Ashbrook Roofing Supplies Ltd  logo

Reply from Ashbrook Roofing Supplies Ltd

Thank you for your feedback. This has been passed onto the manufacturers to make them aware. We add tape to the top of our bottles and tins to try and make sure that any leaking is minimal while in the courier network, as sometimes packages are not handled as delicately as we would like by the drivers. We apologise if this has leaked, please contact us and allow us a chance to help resolve this situation. Ashbrook Roofing Supplies

Rated 5 out of 5 stars

Satisfaction

My order was promptly dealt with & delivered quickly.Very pleased with the product & the service received,

January 7, 2026

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