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AskDirect Reviews 1,083

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TrustScore 4.5 out of 5

4.7

Photo Shop
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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing and the speed of the delivery service, often noting that products arrived much faster than expected. The ordering process is consistently described as easy and straightforward, and many people are satisfied with the quality of the products received. However, some customers also noted issues with delivery, experiencing significant delays or items not arriving as scheduled. A few other people also felt that the product itself was disappointing or that they received the wrong item, with some even reporting receiving an empty package instead of their ordered product.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the swift and fast... See more

Price

Users describe positive interactions with price, consistently finding competitive and low prices for various... See more

Product

Clients share positive opinions on product. Many customers praise the products for being exactly as... See more

Service

Consumers find service to be positive, often highlighting its efficiency, speed, and professionalism. Many... See more

Order

Customers generally report positive experiences with their orders. Many reviewers highlight the ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’d never heard of Ask Direct, but came across the company when searching for price comparisons online. We had found a tv in Curry’s who claim to price match, and Ask Direct were advertising the price... See more

Rated 5 out of 5 stars

Easy ordering, quick delivery and best of all my Ninja air fryer was over £20 cheaper than any other company. I will definitely use ASK again when wanting electrical goods.

Rated 5 out of 5 stars

I originally bought headphones through Amazon and DPD messed up the delivery and returned them...i spoke with Pritti at the customer service line and she was super helpful. I bought another pair, she... See more

Rated 5 out of 5 stars

The website was well laid out. Prices were very competitive and the ordering system was easy. The item description was exact. Delivery was quick and the item arrived safely.

Company details

  1. Photo Shop
  2. Computer Store
  3. Hi-fi shop
  4. TV store

Written by the company

We’re a family-run business with an experienced, friendly team of staff who have been with us for many years. In the twelve years we’ve been trading, we’ve helped many people to pick the right product, from a new TV or cinema to the perfect camera or camcorder for capturing those special moments. We’re not simply an online retailer – we also operate four Sony Centres as well as a multi-brand store. Visiting us will give you the chance to try out and compare products, and our knowledgeable team is always on hand if you need help or advice. We pride ourselves on providing excellent customer service both before and after a sale, so if you have any queries about our services or products please just Ask!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Service

Ordered an “open box” soundbar at 3pm on Monday, delivered before Noon on Tuesday. Very well packed, in original box and in “as new” condition. Very happy - great service, great product and great price!

March 10, 2025

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