Association of Learning Reviews 

2,449
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly user-friendly website, highlighting how simple it is to easily navigate, access learning materials, and find comprehensive course details beforehand. Many individuals also emphasize the remarkably quick enrollment process, convenient payment options, and consistently prompt assistance from friendly and helpful tutors. Some reviewers were not happy with billing practices, mentioning unexpected charges and ongoing difficulties when trying to secure course extensions or cancel. A few consumers also reported frustrating communication issues, slow tutor responses during assignments, and excessive requests for personal information from external providers.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the website is easy to... See more

Website

Clients share positive opinions on website, expressing satisfaction with how easy it is to navigate and... See more

Customer service

Reviewers mention mixed feedback about customer service, as opinions on support quality are deeply divided.... See more

Response time

Customers consistently note ambiguous experiences with response time, as opinions on communication speed are... See more

Payment

Customers had ambiguous experiences with payment, as many reviewers praised the flexible monthly options and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really easy to use and accessible! Would highly recommend Association of learning to friends as well as others who are thinking about doing an online course that will help lead in to a future career i... See more

Company replied

Rated 4 out of 5 stars

Came across this website Would definitely recommend I’ve just enrolled onto the children’s psychology course and can’t wait to start!

Company replied

Rated 5 out of 5 stars

Easy to enroll online. Clear and fair pricing. E-mails to confirm enrollment and access to course materials was very fast. So far the process has been seamless. I am looking forward to studying with t... See more

Company replied

Rated 5 out of 5 stars

So excited to have found a place where all my learning can be done online but also still holds the appropriate level needed to be recognised and is accredited as well! Great customer support as well!... See more

Company replied


Company details

  1. Distance Learning Center
  2. Adult Education School
  3. Career and Education Provider
  4. College
  5. Private College
  6. Study at Home School

About Association of Learning

Written by the company

AoL-Logo

Who We Are

The Association of Learning have over 400 home learning courses for you to choose from. Whether you are looking to extend your current knowledge with a new qualification or wish to embark on a career change, our range of distance learning courses will suit your requirements.

Explore Our Courses
Contact Our Support Team

Distance Learning

Our approach to learning is designed to work around busy people like you. Now you can gain the qualifications you want in the comfort of your own home, without the pressure of tight deadlines. There's no better time to rediscover yourself and be at your best.

Why Learn With Us?

✔ Personal Expert Support
✔ Trusted and Regulated
✔ Flexible, Simple Learning

Quality

The Association of Learning offer quality courses which are compliant with current regulations and updated regularly.

Experience

Our team have a combined knowledge of 25 years in the learning sector, leading the way with progression.

Technology

Our systems are built around the latest e-learning technology to provide the best learning experience.

Price Guarantee

If we can't beat our competition, we'll provide your learning free of charge on like for like courses.

Teaching Courses
Healthcare Courses
Environmental Courses
Beauty Courses
Marketing and PR Courses
Science Courses
Childcare Courses
Culture Courses
Human Resources Courses
Finance Courses

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,449)

239 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found the Website really helpful

I found the Website really helpful, it answered all our questions regarding the course, the learning modules.This course will help my daughter to work along side our childminding business.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Simple and easy decision

I looked at a few service providers before choosing my course, and your course was displayed in simple terms and easy to read. It gave you choices on which course you preferred to study, in which way and the length of time. It also gave you the choice if you required online studying only or have a work based study requirement. The communication from the course provider was amazing and the response was very prompt. They keep you informed every step of the way so you know exactly what you have to do, so you’re not alone. There prices of the courses are very competitive for what the course offers compared to some learner providers.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I would highly recommend them to anyone considering a career in health and social care.

April 10, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Himel, thanks for the great review.

We're delighted you'd recommend us to anyone considering a career in health and social care; your support means a lot.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

V easy to use and informative website

I found all the information I needed to compare you with other sites easily and I was impressed with how easy your site is to use.

April 3, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Ian, thanks for the great review.

We’re pleased our site made comparing easy and simple to use — glad it helped.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Only just signed up but the course was…

Only just signed up but the course was easy to access and I’m very excited to start

April 6, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Heather, thanks for the great review.

We're thrilled the course was easy to access — enjoy learning and get in touch if you need anything.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

The information needed about the course…

The information needed about the course I registered for was detailed enough for me to enroll.

April 1, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Omolayo, thanks for taking the time to leave us a review.

We're pleased the course information helped you enrol and hope you enjoy learning with us.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

So Far SO Good

Although i haven't started the actual course, the experience so far has been outstanding, from seeing the course online, to getting lots of easy access information. Once I have completed the course i will leave another review.

March 31, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Uriah, thanks for the great review.

We're glad the info and access have been outstanding so far — we look forward to your thoughts once you complete the course. Enjoy learning!

Thanks, the Association of Learning team.

Rated 2 out of 5 stars

Workload too high for what it is

This company have changed. I used to really enjoy using this company to study until 1. I found out a majority of the qualifications are not AQA accredited so your achievement is at best seen as continued professional development. Most level 3 and 4's are not recognised as an A level either here , majority of the courses are basically practice for higher education or to refresh knowledge.
And 2. I am currently on a course of theirs at a level 3. I have always completed level 3's and 4's after completing a degree with honors at university and I noticed the workload has increased so significantly here it is more than a level 5.
It requires 3 essays a week between 700 and 3000 words as it increases and all with independent research from multiple sources per essay....for a level 3 which is not an AQA accredited course, that workload is too high for this level and type of course. The course consists of 7 or 8 units with 10 to 11 essays within each . So if you are unwell or go on holiday etc be prepared for a heavy workload when you return to catch up.

Now if I walked into an interview for a position in this role at the bottom, this qualification still would not suffice in that role. That is important to know if you are looking at studying here to get a job in a certain field. Dont, as these courses can only be used as progression and practice for higher education. If you want a certain role you need to apply for a university or course recognised by the BPS if you are doing psychology. Many professions require qualifications that have specific guidelines to them to be deemed accepted. None of these courses are BPS accredited if you are doing psychology , so they will not suffice in a role within that field.

Now I thought maybe the workload had increased in line with new guidelines ( as GCSE's are now harder to pass due to new thresholds and A levels etc) however after a lot of research it seems that for a level 3 that is only recognised with some industries as CPD unless you have paid for a course that is AQA accredited or equivalent to this ( check this online ) the workload is too high. So I am now understanding why some.of these reviews are feeling frustrated as it seems they are also experiencing this and there is no time for a break.

I will not be completing another course after this. I will register with a company that offers courses with a higher accreditation with that type.of workload as it is not worth the money or time to complete courses that are only recognised as CPD or practice for access courses etc and spending full time on essays per week which is on top of life and family, I would rather achieve something higher with a workload that strenuous.

Also watch what month you register. You need to register in september or August ready for september because you can register at any time here and with that workload it would set you up to fail. I.e if you started in October or November you would be at a huge disadvantage and would struggle to keep up and most likely not finish the course which means you would have paid them all that money for nothing . I am also noticing that any negative reviews on here they are replying , with statements such as they dont recognise the person's username and are not registered with them... I would be very cautious about a reply like that as it is an easy way for companies to dismiss bad reviews and not be held accountable.

Overall I would be cautious when applying for a course with this company now. Make sure the qualification is what you want and if it is accredited , check who by and where it is recognised, as well as what it can offer you because in the UK majority of the time an AQA or NVQ are the only two which are universally recognised and will be accepted as a qualification to progress within the workplace. If you are studying psychology with the aim of becoming a councillor or psychologist you need to apply for a course that is BPS registered who will also register you on a list once you pass that ensures you are registered and recognised within the profession. There are none with this company. Ask about the workload , ask how much they expect I.e how many essays a week ( and how many words ) and keep copies of their reply for future reference. Shop around because the prices here are a bit much for courses that are CPD . You may get a course at the same or similar price which holds a higher qualification and you can do more with it. For example many CPD courses are free or are paid for by companies while you work there! So bear that in mind

March 30, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi C, thanks for your feedback.

We serve many types of qualifications, AQA are only one of many awarding bodies. AQA typically oversee GCSEs and A Levels, therefore any other qualifications extend to other awarding bodies such as NCFE.

Submission criteria (such as long-form essays and the referencing multiple sources) is standard practice for Level 3 qualifications, as mandated by the awarding bodies that certify them.

To ensure our learners succeed and meet these national standards, we have a responsibility to ensure all requirements are met. This process guarantees that your portfolio of work will successfully pass external moderation once our internal assessment is complete.

Unfortunately, it is also common for reviewers to conceal their identity which means we cannot assist them without first receiving any enrolment information.

Should you require any further clarity, please contact our support team with your enrolment number and email address connected to the student/course and we will do our best to assist you. 

Kind regards, the Association of Learning team.

Rated 5 out of 5 stars

I found the course easy to follow

I found the course easy to follow, and it helped me learn and understand the material comfortably. The website w

March 20, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Ram, Thanks for the great review.

We're delighted the course was easy to follow and helped your understanding; we'll keep improving the website for a smoother experience.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

It was a lovely one

It was a lovely one. The website is simple and direct. Registration and payment was quite simple.

Genevieve

March 25, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Genevieve, thanks for the great review.

We’re delighted the website, registration and payment were simple. We hope you enjoy our courses — please get in touch if you need anything.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Fantastic experience so far

Fantastic experience so far, I’m really looking forward to getting started and finishing my course

March 25, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Felicity, thanks for the great review.

We're thrilled you're enjoying the experience and look forward to supporting you as you complete your course.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Searched and found

I looked into a level 5 course and within 20 minutes or so I was enrolled. The process was quick and easy.

March 23, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Jo, thanks for the great review.

Delighted your Level 5 enrolment was quick and easy — welcome aboard!

If you need anything, we’re here to help.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

All information is easy to access and…

All information is easy to access and explained clearly.

March 24, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Heather, thanks for the great review.

We're glad our information is easy to access and clearly explained. If you need anything else, we're here to help.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

I was unsure of how to approach online…

I was unsure of how to approach online studies but association of learning were so helpful and broke everything down for me in steps. I then followed the directions on the website and signed up for my first course. Super easy, definitely recommend

October 29, 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Georgie,

Thanks for the great review. We're so pleased our step-by-step guidance made online study easy and that you signed up for your first course. We appreciate your recommendation.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Helpful and fast

I had to verify one thing about the course for my employer, they got back to me and very quickly gave me the details I needed. Really kind and understanding

March 13, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Savanna, thanks for the great review.

We're glad we could help quickly and that your employer got the details needed — we appreciate your kind words.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Legit, Economical and Easy Navigation

I was looking for something economical, legitimate, and the best course for quite some time, and that’s where I came across AOL. Now, I’m happy I found them,they\'re easy to communicate with and easy to work with overall.

March 16, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Mubeshir, Thanks for the great review.

We're delighted you found AOL economical, legitimate and easy to work with — we're here whenever you need us.

Thanks, the Association of Learning team.

Rated 4 out of 5 stars

I would have appreciated if I could get…

I would have appreciated if I could get proper respinde to my querries,

March 18, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Sushmita,

Thanks for taking the time to leave us a review.

If you haven't done so already please contact directly our support team via support@associationoflearning.com - they are best placed to advise on any enquiries you have.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

I was looking for a course that I could fit around my busy working life

I was looking for a course that I could complete in my own time around my part-time job. This course was exactly what I was looking for, I have a year to complete this course and its all on-line. Looking forward to starting my course....

March 19, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Farzana,

Thanks for the great review. We're glad the flexible online course fits around your part‑time job — enjoy studying at your own pace. We're here if you need anything.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Really great website

Really great website, everything was easy to find, great communication.

March 10, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Kerrie,

Thanks for the great review. We're so pleased the site was easy to use and our communication was helpful. Your feedback means a lot and helps us keep improving.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

An error was found in my enrolment

An error was found in my enrolment, I reached out to the support and error was swiftly and promptly resolved.

March 16, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Abiodun,

Thanks for leaving a 5 star review. We're glad we resolved your enrolment error swiftly — welcome to the Association of Learning. If you need anything else, do let us know.

Thanks, the Association of Learning team.

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