Haven't felt hungry nor been looking for food, unfortunately, I'm in my 3rd week and am a little disappointed with my weight loss - I have lost some but not as much as I was hoping for - so far. One... See more
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Company details
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Assured Pharmacy is an online pharmacy and prescribing service based in the UK. We're fully regulated and committed to an amazing customer experience.
Contact info
Springfield House, Water Lane, Wilsmslow, Cheshire, SK9 5BG, Wilsmlow, United Kingdom
- 01625 460 621
- team@assuredpharmacy.co.uk
- www.assuredpharmacy.co.uk
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A very good company
Even in the first week I feel great. I have have so much communication from Assured which does make you feel cared for in my journey to get to the goal I want to achieve.
Was impressed with the start up process
Was impressed with the starting process, felt it was detailed, but not to onerous.
Since starting there have been regular emails, but still early days as just started, but so far very happy with the activity.
You are a very easy and polite company…
You are a very easy and polite company to deal with, thank you
I have already asked you to cancel my…
I have already asked you to cancel my subscription which you confirmed you did so why am I still getting emails? The reason for this is the delivery service, I was originally told it would be delivered on the Sunday, got a txt from DPD saying they couldn't deliver and would be next day. Next day got a txt from them saying a time it would be delivered and it had to be signed for, but I was at work. I phoned your company and asked for it to be left at my property as I have cameras for proof, you advised no as it was medication! I advised I have had from other companies before and this was never an issue! I asked for it to be cancelled and to refund me, again I was advised no! I then had to ask a neighbour if they would be in colliding day to accept this for me which thankfully they would! As I'm not going to have this hassle for delivery every month it has been cancelled.
I feel fantastic and what is the most…
I feel fantastic and what is the most important, I have good results
New customer
Very thorough, quick & easy ordering & delivery, loads of emails giving information and tips and reassuring you that if need be they are just a phone call away to help you
Was a smooth transaction from the video…
Was a smooth transaction from the video call to the delivery of the item very impressive thank you
Good and very positive so far
Excellent service to a point
Excellent service to a point. Telephone contact very difficult.
Well not getting off to a good start
Well not getting off to a good start. Told my order would be delivered 26/2 so took swapped my shift at work as someone needs to be there to receive delivery also paid for 24 hour delivery, checked DPD night before delivery and states a delay of 24 hours on this. Called customer service on DPD and getting cut off, online chat is useless as AI robot giving same reply repeatedly. Called Assure Pharmacy to advise cant be in as changed day off, can I refund whole order, told no. Asked can I refund the delivery charge, told no its not their fault it DPD. Back to square one! Customer service is unprofessional! Appalled!!
From start to finish the service was…
From start to finish the service was extremely professional and easy. For me I had the best deal also. My medication came packaged very well protected and cooled. I will definitely order again from Assured pharmacy. Thanks again to all staff. Keep it up
Very happy prompt at sending and…
Very happy prompt at sending and appointments available for consultant every day
Wonderful speedy service.
Wonderful speedy service.. highly recommended
Really good thorough process
Really good thorough process , lots of advice and tips along the way , would highly recommend:)
Very happy loads of support if needed…
Very happy loads of support if needed at the end of phone
Simple & effective
Simple process to get what I wanted. Polite and quick customer service. Good intro discount. So far so good!
Easy to use website and initial…
Easy to use website and initial appointment fir suitability was a a times my choosing with great availability . Delivery time was great .
I’ve had a very positive experience…
I’ve had a very positive experience with assured pharmacy, they’re very helpful with any queries you have and very professional.
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