Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
An absolute pleasure buying a car from Aston Vauxhall Sonny went above and beyond! The customer care we received by all the staff was excellent! Special thanks goes to Sonny who was the salesperson we... See more
Company replied
Thank you Aston Vauxhall for your excellent service. You have never let me down since 2018. My last experience was the best. I got the car l wanted with the support of Sony( the gentleman that supp... See more
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Having recently moved from Hampshire to Melton Mowbray I was looking for somewhere to take over the service and MOT of my 2015 Citroen DS3 which I have had from new and always had main dealer service.... See more
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Company details
Written by the company
Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.
Multiple Customer Excellence Award Winner
Written by the company
- Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
- Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.
Contact info
Beler Way, LE13 0DG, Melton Mowbray, United Kingdom
- 01664410610
- sales.enquiries@astonvauxhall.co.uk
- www.astonvauxhall.co.uk
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very Efficient service
Very Efficient service, they picked the car up , called me to say they’re on the way, rang when car was ready and delivered back, to me , all washed and polished very good,
March 6, 2026
Reply from Aston Autopark
Thank you for your review. We're pleased to hear you found the service efficient and that the collection and delivery process worked smoothly for you. It's great to know the car was returned to you in top condition. We appreciate your feedback.
All the staff were so helpful
They collected my car because my husband can't drive at the moment for medical reason so couldn't Pick me up from the garage while it had work done and had it's mot. It was such a help at a bad time. All the staff were so kind and helpful.
March 6, 2026
Reply from Aston Autopark
Thank you for your kind review. We're really pleased we could help at a difficult time and that the collection service made things a little easier for you. It's great to hear the team were kind and helpful throughout. We appreciate your feedback.
Had a great experience
Had a great experience again ! Thank you so much it was a pleasure - some things I was not happy with were dealt with immediately - a great team of people - have used this dealership for years would not trust anyone else .. thank you
April 1, 2026
Unprompted review
Reply from Aston Autopark
Thank you for your continued support and for taking the time to leave such a thoughtful review. We're pleased to hear you had another great experience and that any concerns were addressed promptly. Your trust over the years means a great deal to us, and we truly appreciate your kind words.
Thank you
I have removed my review as Aston Autopark have advised they will look into my issues.
Thank you Aston Autopark
March 23, 2026
Unprompted review
Reply from Aston Autopark
Thank you for your review. It is saddening to see such destructive words written about our company.
Rest assured, we will investigate all the points raised and respond accordingly.
In the meantime, please accept our apologies for any part of our service that has fallen short of the mark and led you to feel this way.
Had a flat tyre
Had a flat tyre, rang them they got me in immediately. Got me a new tyre and fitted it. Even though they were busy. Very very helpful and friendly staff. Can't fault them.
March 6, 2026
Reply from Aston Autopark
Thank you for your review. We're pleased we could get you in quickly and back on the road, even during a busy time. It's great to hear you found the team helpful and friendly. We appreciate your feedback.
Amazing and helpful staff
Amazing and helpful staff! Always go above and beyond to make sure my experience is stress free. Cannot recommend enough
February 20, 2026
Reply from Aston Autopark
Thank you for your kind review. We're pleased to hear the team made your experience stress-free and went the extra mile to help. Your recommendation is greatly appreciated.
Reply from Aston Autopark
Thank you for your review. We're pleased to hear you found the team helpful and professional. We appreciate your feedback.
The staff were friendly and…
The staff were friendly and professional
The Vauxhall Mokka has had too many issues
The car lets the staff down
February 27, 2026
Reply from Aston Autopark
Thank you for your feedback. We're pleased to hear you found the team friendly and professional, although we're sorry to hear about the issues you've experienced with your Mokka.
If you do need any assistance or would like us to get in touch to help book your car in, please let us know and we'll be happy to help.
Customer service like it used to be
Customer service like it used to be. Nothing was too much trouble, Carly even arranged for the car i was interested in to be brought to me at work to look at. Great communication throughout and total transparency on price etc, with no hidden costs. Will always buy our cars from here in future. Absolute breath of fresh air dealing with them. Love my car.
February 27, 2026
Reply from Aston Autopark
Thank you for your wonderful review. We're really pleased to hear you felt well looked after and appreciated the level of service, communication and transparency throughout. It's great to know Carly was able to make things as convenient as possible for you. Enjoy your new car, and we look forward to helping you again in the future.
Excellent
Excellent, professional, friendly staff. I dealt with Blake and he was so helpful. Took time to explain things. Nothing was too much trouble. Would definitely recommend this garage
February 27, 2026
Reply from Aston Autopark
Thank you for your kind review. We're pleased to hear you found the team professional and friendly, and that Blake was able to help and take the time to explain everything clearly. Your recommendation is greatly appreciated.
Very helpful and friendly staff
February 13, 2026
Reply from Aston Autopark
Thank you for your review. We're pleased to hear you found the team helpful and friendly. We appreciate your feedback.
Very friendly staff.
Very friendly staff.
Courtesy car when my car had to be left at garage
Great customer service
February 6, 2026
Reply from Aston Autopark
Thank you for your review. We're pleased to hear you found the team friendly and that the courtesy car was helpful while your vehicle was with us. We appreciate your feedback.
Good service and everything explained…
Good service and everything explained before I took up the offer to sort my vehicle out.
February 20, 2026
Reply from Aston Autopark
Thank you for your review. We're pleased to hear you were happy with the service and that everything was clearly explained before proceeding. We appreciate your feedback.
Good friendly service
Good friendly service
Claire always checks if we are happy with the service
February 20, 2026
Reply from Aston Autopark
Thank you for your review. We're pleased to hear you found the service friendly, and that Clare continues to ensure you're happy with everything. We appreciate your feedback!
Really excellent service from these…
Really excellent service from these guys. They go above and beyond to make sure your experience with them is a premium one. That actualy care about their customers. I couldnt reccomend them highly enough
March 2, 2026
Unprompted review
Reply from Aston Autopark
Thank you for your kind words. We're very pleased to hear you felt well looked after and that the team went the extra mile to provide a positive experience. Your recommendation is greatly appreciated.
Great service
Great service, everyone just so helpful and friendly so happy most definitely recommend
February 13, 2026
Reply from Aston Autopark
Thank you for your kind review. We're pleased to hear you found the team helpful and friendly, and that you were happy with the service. We appreciate the recommendation.
Reply from Aston Autopark
Thank you for your review. We're pleased to hear Clare was able to make the experience hassle-free and efficient. We appreciate your feedback.
Astons Autopark. Melton Mowbray.
Good to do business with. Explained everything regarding the purchase of a vehicle.
January 30, 2026
Reply from Aston Autopark
Thank you for your review. We're glad to hear you had a positive experience and that everything regarding the vehicle purchase was clearly explained. We appreciate your feedback.
Couldn’t fault the service I received…
Couldn’t fault the service I was offered a courtesy car for while mine was in the garage as it had to wait for a recall part, thankyou to those who I spoke on the phone when making my appointment to ladies behind reception desk and the mechanics/ technicians behind the scenes too, doing the service/ repairs/ mot.
I’ll definitely be using this garage in the future.
March 6, 2026
Unprompted review
Reply from Aston Autopark
Thank you for your kind review. We're pleased to hear you were happy with the service and that the courtesy car helped while your vehicle was with us. We'll be sure to pass your thanks on to the reception team, technicians, and everyone involved. We appreciate your support and look forward to seeing you again in the future!
Reply from Aston Autopark
Thank you for your review. We're glad to hear you were happy with the service and appreciate you taking the time to share your feedback.
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