As We Change Reviews 

1,983
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I miss As We Change!! AWC sold the perfect black stretch pants with tummy and hip and thigh support. Cannot find anything like them anywhere!! Can anyone help??

Company replied

Rated 4 out of 5 stars

It seems a lot of catalogues are charging much more for foreign made clothing and shipping and returning because small communities have closed all of their stores. We older clients do not order on co... See more

Rated 5 out of 5 stars

I had to buy this pillow for the 2nd time because the old one (around 20 yrs) couldn't hold together any more. It's very comfortable to sleep on and besides saving my face, it keeps the big pillow fro... See more

Rated 5 out of 5 stars

Great catalog, great company. I ordered during the Retirement Sale and received my order in perfect condition and shipped quickly. Please let all your customers know where to shop now. Thanks! As we... See more

Company details

  1. Clothing Store

About As We Change

Written by the company

The As We Change® catalog was launched in 1996 by three San Diego businesswomen aged 40-50+. The catalog was an outgrowth of their own age-related interest in changes that can occur at midlife—including those surrounding perimenopause and menopause—and of numerous conversations they had with women across America about the need for information and products to help women understand and manage changes associated with the normal aging process.

As We Change is the first national mail-order catalog to focus exclusively on the needs and preferences of women age 40+, providing a private and convenient place to turn for products and solutions. The quarterly print catalog, which reaches millions of women annually, offers a variety of high quality, well-researched products including nutritional, beauty, skin care, exercise, lifestyle, and personal care. Internet retailer www.aswechange.com, launched in 1998 in response to the growing number of women turning to the Internet for shopping, mirrors our print catalog and offers many of our most popular products online.

Every product has our guarantee of your complete satisfaction. Our print catalog and Internet site are designed to help you-- and us-- experience midlife in a whole new way…as we change!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

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(1,983)

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Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my whole order. Does not even come close to the description of items.

February 14, 2019
Unprompted review
As We Change logo

Reply from As We Change

Hi Susan,

I apologize that the items you had purchased did not meet your expectations. I have forwarded this review to our merchandising team so that we can improve the items you had purchased. I do hope that we can serve you better in the future.

Carter P.

Rated 5 out of 5 stars

I have received my order and I am…

I have received my order and I am pleased with what I ordered. It arrived at the time I was told to expect it. The products are great and I have ordered them before. Very satisfied with purchases. I purchased one new item that I have not ordered before. I will see how it works for me and I will consider ordering it again.
Pearl Marshall

February 7, 2019
Unprompted review
Rated 5 out of 5 stars

Shopping was a pleasure.

It was so easy to place my order. It arrived in a timely manner and the order was correct. Yes I would recommend this company.

January 31, 2019
Unprompted review
Rated 3 out of 5 stars

Shipping is extremely slow

Shipping is extremely slow, and can be very pricey. They carry some of the same products as Miles Kimball and others in their family of vendors, but prices can vary widely, with As We Change often being higher. I only shop there when items I'm interested in are on sale and/or there is a free shipping code.

January 26, 2019
Unprompted review
As We Change logo

Reply from As We Change

Hello,

I apologize that you are not 100% satisfied with our services and prices. I was able to review your purchase, and it appears you had selected our economy shipping rate which can take 4-8 business days for delivery. It is good to see the order arrived on the 6th business day, well within the time frame you selected. Shipping cost is based on merchandise total, and not weight. To save on this cost, we recommend joining our emailing list. Signing up gets you 15% off and free shipping on your next purchase.

While we do share a warehouse with the Miles Kimball Company, they are a separate company run by different people. Our prices can differ from theirs as they are a different company from our own.

Carter P.

Rated 5 out of 5 stars

Love this company--love the Great Hair product!

I am a frequent customer--and I have always been satisfied with product, packaging....etc. The products are good--arrive ahead of scheduled time and I have never had to return anything! And great competitive prices! I will be ordering again! ~Lin

January 25, 2019
Unprompted review
Rated 1 out of 5 stars

Worst catalog company I have dealt with.

Ordered color swatches for their Envy wigs. The colors as shown on their website were so far off I would NEVER have ordered any of them! It cost me $31.00 for 4 swatches and I received a refund of $13.00. I think they should have even refunded the amount I pad for shipping as their colors weren't even close to accurate. Will never deal with this catalog again.

January 19, 2019
Unprompted review
As We Change logo

Reply from As We Change

Hi Elaine,

I apologize that you were not satisfied by the color swatch samples you had purchased. As stated in our return policy, only merchandise cost is refundable. Our records also show that you had used the UPS return label from our website. Instead of paying return shipping cost up front, UPS will deduct $7 from the refundable amount to cover the return shipping expense. I have forwarded your feedback regarding the colors, and we will use it to improve our listings.

Carter P.

Rated 1 out of 5 stars

failure for one

the vibrator that you wear o like a ring didn't work,,,,,,,the other products seem fine.

January 16, 2019
Unprompted review
As We Change logo

Reply from As We Change

Hi Buzz,

I apologize that the item you had purchased did not meet your expectations. I have forwarded your comments regarding the product to be reviewed further. We will use your feedback to improve this item, and hope to serve you better in the future.

Carter P.

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