As We Change Reviews 

1,983
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I miss As We Change!! AWC sold the perfect black stretch pants with tummy and hip and thigh support. Cannot find anything like them anywhere!! Can anyone help??

Company replied

Rated 4 out of 5 stars

It seems a lot of catalogues are charging much more for foreign made clothing and shipping and returning because small communities have closed all of their stores. We older clients do not order on co... See more

Rated 5 out of 5 stars

I had to buy this pillow for the 2nd time because the old one (around 20 yrs) couldn't hold together any more. It's very comfortable to sleep on and besides saving my face, it keeps the big pillow fro... See more

Rated 5 out of 5 stars

Great catalog, great company. I ordered during the Retirement Sale and received my order in perfect condition and shipped quickly. Please let all your customers know where to shop now. Thanks! As we... See more

Company details

  1. Clothing Store

About As We Change

Written by the company

The As We Change® catalog was launched in 1996 by three San Diego businesswomen aged 40-50+. The catalog was an outgrowth of their own age-related interest in changes that can occur at midlife—including those surrounding perimenopause and menopause—and of numerous conversations they had with women across America about the need for information and products to help women understand and manage changes associated with the normal aging process.

As We Change is the first national mail-order catalog to focus exclusively on the needs and preferences of women age 40+, providing a private and convenient place to turn for products and solutions. The quarterly print catalog, which reaches millions of women annually, offers a variety of high quality, well-researched products including nutritional, beauty, skin care, exercise, lifestyle, and personal care. Internet retailer www.aswechange.com, launched in 1998 in response to the growing number of women turning to the Internet for shopping, mirrors our print catalog and offers many of our most popular products online.

Every product has our guarantee of your complete satisfaction. Our print catalog and Internet site are designed to help you-- and us-- experience midlife in a whole new way…as we change!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

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(1,983)

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Rated 3 out of 5 stars

The return had to be mailed

The return had to be mailed - rather than UPS - which meant a special trip to PO. Then, it took over a week to hear the items were received. Finally, the email told me that it would take 2 billing cycles (2 months) to give me credit for the return. This is WAAAY too slow and cumbersome.
However, ordering and receiving the items was fine.

April 11, 2019
Unprompted review
As We Change logo

Reply from As We Change

Hi Diane,

I apologize that there was an issue with this order. We do offer an online UPS return label at the following link:

https://www.aswechange.com/aswechange/customerservice/webonlyreturns.aspx

We do ask that you please allow 2-3 weeks from the date you shipped items back to us to allow for delivery, receipt of the return, and return processing. If payment was originally credit card, the refund is processed and posted to the account within 3-5 business days. This will reflect in online records within this time frame. The 2 billing cycles listed in the confirmation email are stated if you do not online bank and instead only receive the paper statement.

Carter P.

Rated 5 out of 5 stars

Great place to shop

Great place to shop. I love the discount on any item of my choice,this is the reason I keep shopping with As we change.

April 10, 2019
Unprompted review
Rated 5 out of 5 stars

Love this pillow.

I had to buy this pillow for the 2nd time because the old one (around 20 yrs) couldn't hold together any more. It's very comfortable to sleep on and besides saving my face, it keeps the big pillow from smoldering me - I have a very tiny nose so it doesn't take much to cover it :)

April 2, 2019
Unprompted review
Rated 5 out of 5 stars

Great fit

The top that I ordered fit well. Have been looking at it for awhile. So glad I finally ordered it. Love the fabric.

March 29, 2019
Unprompted review
Rated 1 out of 5 stars

They were well made but did not fit me

They were well made but did not fit me. I wear a 36DD bra and the product just did not fit or make contact.
I can't return it.
Complete waste of money

March 24, 2019
Unprompted review
As We Change logo

Reply from As We Change

Hey Geri,

I apologize that the item you purchased is not working out. I have forwarded this feedback to our merchandising team for further review. I do hope that we can serve you better on your next order.

Carter P.

Rated 3 out of 5 stars

I was pleased with the company itself

I was pleased with the company itself, except the color samples of the wig was misleading. I had to send my wig back once.
That process was fine , except having to pay the return.
The quality of wig was good, but the top part of wig too puffy, even after I washed it once.

March 20, 2019
Unprompted review
As We Change logo

Reply from As We Change

Hey Terry,

I am so sorry that the wig you had purchased did not meet your expectations. I have forwarded this feedback to be reviewed by our merchandising team further. Because return shipping is due at the time you return ship it, we are not able to cover the return shipping cost. Instead, we offer a UPS prepaid return label to assist with this process online. I do hope that we can serve you better in the future.

Carter P.

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