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Rated 5 out of 5 stars

I received my order very quickly. However there was no tracking information or shipping notice sent so I was nervous to be honest but after a couple days it was in my mailbox and I love my item. The... See more

Rated 3 out of 5 stars

The anodized chamber is nice, but it doesn’t hold much. Twisting the tip to remove and replace it gets more difficult as residue builds up around the mouth of the chamber. I prefer the magnetic tip li... See more

Rated 1 out of 5 stars

Product doesn't work.....won't vaporize concentrate...drips all over and makes a mess...unusable....would never recommend....waste of money and time

Rated 3 out of 5 stars

I was looking to buy a non-orange VICOD but that model disappeared from your website.So I *bought* the RUVA and waited for shipping info, eventually to find out that it too was no longer available. I... See more

Company replied

Company details

  1. Vaporizer Store

Written by the company

Atmos is the home of the best vape pen, dry herb vaporizers, e-liquid and wax vape pens. Click here to view our huge selection!


Contact info

3.3

Average

TrustScore 3.5 out of 5

475 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Pleased with purchase of my vape pen

Pleased with purchase of my vape pen. The only thing I wish is that the mouthpiece was a little smaller, only cause I’m a newbie and I have to be really careful cause of the amount of vape gets in my throat! I never was a smoker. Great price. Would have been nice if the shipping wasn’t so high?

July 16, 2024
Rated 2 out of 5 stars

New vape pen doesn't seem to work

I bought the atmos Ole bundle. When it arrived, there were no instructions on how to use this vape pen, No manual just a tag that said go to the website to get instructions. The website had no obvious link to manuals and a search yielded no results of any kind. I searched the internet and found a general guide a consumer posted. After charging the pen up, it seems not to work. I emailed atmos asking if there was a way to test it or any other helpful information but my only reply was this survey, so here it is. Suggestions are to make the manuals available and respond to the emails in a useful way.

July 15, 2024
Rated 5 out of 5 stars

Great inquiry response!

I appreciate that ATMOS customer service always responds if you have a question about an order as they have with me! I took advantage of the massive super discount they are offering and got myself a newer upgraded vape nail setup! Thank you for your timely response . . . I will wait patiently now that I know that ATMOS is taking care to fill my order and that their was a delay. Thank you so much!

June 24, 2024
Rated 5 out of 5 stars

Great Service!

I usually don’t post reviews but I need to give this business credit on its amazing customer service. I ordered Shisha online through them and they didn’t have the flavors that I ordered so they threw a few extra Shisha’s in my order. I was extremely satisfied that they went out of their way to compensate for not being able to fullfil my original order. They even left a nice little note on my packaging slip to explain what they did! Amazing! Definitely will be ordering from them in the future.

June 18, 2024
Rated 5 out of 5 stars

The Boss Vaporizer

My purchase was delivered quickly in a discreet package which I asked for. I like that The Boss is slim. There are a few parts to it but I’ll manage. Thank you for the excellent service.

June 19, 2024
Rated 3 out of 5 stars

Finally got it

Lots of shipping delays. Finally got it. It works good. I expected better that’s why I bought the device from Atmos not a local store.

June 14, 2024
Atmosrx logo

Reply from Atmosrx

Dear Michael,

Thank you for your feedback.

We apologize for the delay in shipping your order, which was caused by a recent flood in South Florida and our recent warehouse relocation. Please note that the link you received is automatically generated.

We appreciate your understanding during this transition period. If you have any further questions or concerns, please feel free to reach out to us directly. 855-442-8667

Thank you for your patience and continued support.

Best regards,

Atmos Customer Support

Rated 2 out of 5 stars

OK Product. Lame Website.

Product is serviceable but your website is pretty lame. Also, why do I have to pay an additional $12 in shipping to purchase a seventy-five cent cleaning tool that should have been included with the unit. Also, there is no provision to buy parts (like filters??!) on your website.

June 11, 2024
Atmosrx logo

Reply from Atmosrx

Dear Alton,

Thank you for your feedback.

We appreciate your understanding regarding the shipping prices, which are determined by the shipping carrier and not by us.

Currently, we regret to inform you that the filters you ordered are not available. We apologize for any inconvenience caused by this delay. We will keep you updated on when we expect to restock them.

If you have any further questions or need assistance, please feel free to reach out to us.

Thank you for choosing Atmos.

Best regards,

Atmos Customer Support

Rated 1 out of 5 stars

I sent email to customer service.

I sent email to customer service.
Ordered 6, atmos raw dry ceramic heating chambers. None of the units you shipped fit the atmos raw dry vaporizer which uses a 510 thread.
Your chambers do no screw on battery correctly. The chamber does not make physical contact with battery so it does not work.
Also, the units have some sticky substance all over them.
Would like replacement with atmos raw dry ceramic chambers that are the correct size thread, 510.
Any color chamber is ok.
If you don't have correct unit I want refund. I regret this because I never had issue with your products before.
Send paid shipping form so I can return your product to you.
They are useless to me.
Frank McGreal

June 8, 2024
Atmosrx logo

Reply from Atmosrx

Dear Frank,

Thank you for your feedback.

We sincerely apologize for the inconvenience caused by the recent flood in Florida and our subsequent warehouse relocation. Your order was unfortunately affected during this transition period.

We have sent you an email to address this matter promptly. Please check your inbox at your earliest convenience.

Once again, we apologize for any inconvenience caused and appreciate your understanding.

Best regards,

Atmos Customer Support

Rated 5 out of 5 stars

The gifts are awesome

The gifts are awesome. Plus the greedy I ordered was a replacement. Hands down one of the best oil cans I've ever used durable and the upgrades they have done were great improvements. Free shipping would be the only thing I'd recommend personally.

June 6, 2024
Rated 5 out of 5 stars

Highly recommend

The product is amazing not one thing that I can complain about. Not to mention it came two days earlier than they said it would at the best price I've ever seen if you don't get this you are missing out!

June 3, 2024

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