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Rated 5 out of 5 stars

I received my order very quickly. However there was no tracking information or shipping notice sent so I was nervous to be honest but after a couple days it was in my mailbox and I love my item. The... See more

Rated 3 out of 5 stars

The anodized chamber is nice, but it doesn’t hold much. Twisting the tip to remove and replace it gets more difficult as residue builds up around the mouth of the chamber. I prefer the magnetic tip li... See more

Rated 1 out of 5 stars

Product doesn't work.....won't vaporize concentrate...drips all over and makes a mess...unusable....would never recommend....waste of money and time

Rated 3 out of 5 stars

I was looking to buy a non-orange VICOD but that model disappeared from your website.So I *bought* the RUVA and waited for shipping info, eventually to find out that it too was no longer available. I... See more

Company replied

Company details

  1. Vaporizer Store

Written by the company

Atmos is the home of the best vape pen, dry herb vaporizers, e-liquid and wax vape pens. Click here to view our huge selection!


Contact info

3.3

Average

TrustScore 3.5 out of 5

475 reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Works well, good customer service

Great product and outstanding customer service. I had problems when I first ordered my vape and customer service was prompt and exceeded my expectations.
The vape works just like it should 👍. I'm a 10+ year smoker and I prefer this over smoking or using wax vapes personally.

June 7, 2024
Rated 5 out of 5 stars

Great products and build quality

Great products, great sales. I have 2 M2 greedy's, and studio rigs for my concentrates. Love the fact the attachments are interchangeable (very important to me). Great build quality. Highly recommend.

May 23, 2024
Rated 1 out of 5 stars

Package shipped 2 weeks late and is…

Package shipped 2 weeks late and is still not arrived.

May 26, 2024
Atmosrx logo

Reply from Atmosrx

Dear Logan,

Thank you for taking the time to review Atmos. We genuinely appreciate your feedback.

We noticed that your order was created over the weekend when our operations are closed. We strive to process and ship orders within 24-48 hours of placement, and we're pleased to confirm that your product was shipped within 48 hours as promised.

Once your order leaves our warehouse, the timing is then in the hands of the postal service. We understand your concern and recommend checking your tracking information for detailed updates on your shipment's status.

If you have any further questions or concerns, please feel free to reach out to us. We're here to assist you. 855-442-8667

Thank you for choosing Atmos.

Best regards,

Atmos Customer Support

Rated 5 out of 5 stars

Great site !!

I ordered a couple replacement parts for a device and got it pretty quick, within a week. I was surprised to find a couple complimentary gifts too! I was nervous trying to find a good, reliable website for these types of products and I have absolutely no complaints about what i received. Good quality and prices are good too!

May 17, 2024
Rated 5 out of 5 stars

Nice experiencd

This site was great. It was organized well and had very good pricing. Order was sent quickly and arrived with what was ordered.

May 15, 2024
Rated 5 out of 5 stars

Great price

Was a gift and they loved it. Delivery just a little slow but communication 👍🏻👍🏻

May 15, 2024
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Reply from Atmosrx

Hi Karen,

Thank you for your lovely review.

Best regards,

Customer Support

Rated 5 out of 5 stars

AtmosRX for life!

Greedy has been the only acceptable choice since I tried my first one. The coils are bulletproof! i also very much enjoy the kiln. I hope none of these products are going away!

May 6, 2024
Atmosrx logo

Reply from Atmosrx

Hi J,

Thank you for your review. We truly appreciate your feedback.

Best regards,

Atmos Customer Support

Rated 1 out of 5 stars

Bad customer service again…

Had a previous problem getting an order. Said they shipped and provided a tracking number but the order was never shipped. After 10 days I sent numerous emails and tried calling phones were out of order but got no response. After 2 weeks of no response and no order being shipped I contested the charge on my credit card. 2 days after that they shipped my order so I called my bank and okayed the charge on the card which went through. They kept sending me Emails after that and they had a good sale going so I figured I would give them another chance. This time they just cancelled my order because I held up their card payment on the last order. They messed up the last time and canceling the order is how they "resolved" this one. Bad customer service again.

May 6, 2024
Atmosrx logo

Reply from Atmosrx

Dear Keith,

Thank you for your review. We appreciate your feedback.

We're glad we had the opportunity to speak with you over the phone and address the issue you experienced with your package arriving late without communication. As we discussed, this delay was due to our relocation from one location to another, which we understand caused inconvenience.

Rest assured, we have taken steps to resolve this issue for you already.

Thank you for your understanding.

Best regards,

Customer Support

Rated 5 out of 5 stars

Easy to order

Easy to order. Deliver timley with tracking

May 12, 2024
Atmosrx logo

Reply from Atmosrx

Hi Marianne,

Thank you for the great review!

Best regards,

Customer Support

Rated 5 out of 5 stars

History repeats, but better

I used to have one of these pens when I was about 20 or 21, and it cost me about 40 bucks back then. Ordering the same pen and getting all the free stuff that comes with it for a little under that is such a win win. Very happy with my purchase!

May 10, 2024
Atmosrx logo

Reply from Atmosrx

Gratitude for Your Valued Patronage, Tay!

Best regards,

Customer Support

Rated 2 out of 5 stars

battery did not fit …

My Atmos replacement battery did not fit my charger and is useless. Returning it would be a hassle, so I'll have to chalk it up as a loss.

April 26, 2024
Atmosrx logo

Reply from Atmosrx

Dear Ron,

Thank you for taking the time to leave a review.

We apologize for the inconvenience you've experienced. Our team has followed up with you via email to address your concerns. Please check your inbox for our message.

If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. 855-442-8667

Thank you for your understanding.

Atmos Customer Support

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