I received my order very quickly. However there was no tracking information or shipping notice sent so I was nervous to be honest but after a couple days it was in my mailbox and I love my item. The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The anodized chamber is nice, but it doesn’t hold much. Twisting the tip to remove and replace it gets more difficult as residue builds up around the mouth of the chamber. I prefer the magnetic tip li... See more
Product doesn't work.....won't vaporize concentrate...drips all over and makes a mess...unusable....would never recommend....waste of money and time
I was looking to buy a non-orange VICOD but that model disappeared from your website.So I *bought* the RUVA and waited for shipping info, eventually to find out that it too was no longer available. I... See more
Company replied
Company details
Written by the company
Atmos is the home of the best vape pen, dry herb vaporizers, e-liquid and wax vape pens. Click here to view our huge selection!
Contact info
4800 SW 51st ST, Unit 104, 33314, Davie, United States
- info@atmosrx.com
- www.atmosrx.com
3.3
Average
475 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great products
great products. My go to for concentrate is the greedy, even with a HUGE amount of alternatives, Nothing beats its convenience and quality
May 6, 2024
The sale was fantastic
The sale was fantastic, & I had no idea I would be sent so many freebies w/this order, which will hold me over for several yrs. Faster shipping than I could have asked for also! Very very pleased 😀
May 6, 2024
Saw special deal on dart atomizers
Saw special deal on dart atomizers, did not have an Atmos battery. Bought adapter to a 510 battery. It did not fit. I bought an Atmos battery, and it did not fit. You would think a company would be interested in satisfying the for interact ability. Obviously, not good!
April 29, 2024
Reply from Atmosrx
Hi Karl,
Thank you for your review. We're glad to inform you that we've taken care of the issue you raised. We've sent you an email to follow up on this matter.
Best regards,
Customer Support
Reply from Atmosrx
Thank you, Jordan, for taking the time to leave a review. We truly appreciate your feedback!
Atmos
AtmosRX always topnotch…
AtmosRX always provides topnotch service and quality products. I have been using the Greedy and Greedy II for a few years now and absolutely love them. Clean them out and replace the coils every few months and they are as good as new.
April 19, 2024
Reply from Atmosrx
We're thrilled to hear that our products bring you happiness! Thank you for your kind words and support.
Best regards,
Atmos
I bought this to vape dry herb
I bought this to vape dry herb, but it doesn't get hot enough to burn/smoke the herb. I tried it at the highest setting of 450 and it's not working.
April 22, 2024
Reply from Atmosrx
Hello Joseph,
Your feedback is important to us, and we take your concerns seriously. One of our dedicated customer service representatives will be reaching out to you shortly to address the issues you have encountered and work towards finding a resolution.
If you have any further questions or concerns in the meantime, please feel free to reach out to us directly. 855-442-8667
Thank you for your understanding and patience.
Best regards,
Customer Support Team
Atmos
Reply from Atmosrx
Thank you for sharing your feedback with Atmos.
Your review is greatly appreciated and serves as valuable insight for us to continue improving our products and services. We are grateful for your support and look forward to serving you again in the future.
Warm regards,
Atmos
Reply from Atmosrx
Thank you for sharing your feedback with Atmos.
Your review is greatly appreciated and serves as valuable insight for us to continue improving our products and services. We are grateful for your support and look forward to serving you again in the future.
Warm regards,
Atmos
Best customer service
Best customer service I've seen in recent years. I had an inquiry and it was answered in less than an hour. Unheard of these days. Excellent service, would recommend 10/10 .
April 16, 2024
Reply from Atmosrx
Thank you for sharing your feedback with Atmos.
Your review is greatly appreciated and serves as valuable insight for us to continue improving our products and services. We are grateful for your support and look forward to serving you again in the future.
Warm regards,
Atmos
Disappointed and underwhelmed
Disappointed and underwhelmed. I was expecting more based on the advertisement. I use the Mighty and Crafty, and so my standards may be too lofty.
April 11, 2024
Authentic products that last !
I first looked for the product at other companies, but Atmos was the only company I could find the jump mouthpiece at. It was important to me to get the exact product I needed.
April 10, 2024
Reply from Atmosrx
Thank you for taking the time to leave us a review.
We appreciate your feedback and support.
Best regards,
Customer Support
Reply from Atmosrx
Dear Caleb,
Thank you for taking the time to leave a comment. We're committed to resolving any issues you've encountered with your order. One of our customer service representatives will reach out to you promptly to address your concerns. We truly appreciate you bringing this matter to our attention.
Thank you,
Atmos Customer Support
One of the vital cartridges I ordered…
One of the vital cartridges I ordered came with a cross threaded gasket on the bottom, I had to use tools to get the bottom off for filling, found that the gasket is broken and cross threaded into the removable bottom part
April 1, 2024
Reply from Atmosrx
Thank you for taking the time to leave a review for Atmos.
We appreciate your feedback and value your opinion. Our customer service team has been notified of your review and will be reaching out to you shortly to address any concerns or issues you may have encountered.
If you have any further questions or if there is anything else we can assist you with in the meantime, please don't hesitate to contact us directly.
Thank you again for choosing Atmos.
Best regards,
Atmos
Great produce and great value on sale.
March 29, 2024
Reply from Atmosrx
Thank you for sharing your feedback with Atmos.
Your review is greatly appreciated and serves as valuable insight for us to continue improving our products and services. We are grateful for your support and look forward to serving you again in the future.
Warm regards,
Atmos
Great service
March 21, 2024
I'll keep coming back.
I've bought products from Atmos for years, and never been disappointed. Quality products with reasonable prices and shipping time is always great. I'll keep coming back.
March 19, 2024
What product?
You are asking me to review a product that I have not received yet. How stupid are you? Why don't you tell me where the product is? That would be helpful. This is highly absurd.
March 3, 2024
Reply from Atmosrx
Hello Mark,
Upon reviewing your account, it seems that your package was successfully delivered to you yesterday.
If you have any questions or need further assistance, please feel free to reach out to us.
Best regards,
Atmos Customer Service
These 2 pens both don't work.
February 18, 2024
Reply from Atmosrx
Hello Christine,
We apologize for any inconvenience caused by the issue you're experiencing with your vape pens. Our team has reached out to you via email to address this matter.
Could you please check your inbox, including your spam or junk folder, for our email regarding this issue? We want to ensure that you receive the necessary assistance to resolve the problem with your vape pens.
Thank you for your attention to this matter. We look forward to hearing back from you soon.
Best regards,
Atmos Customer Service
Did not keep me in the loop about when…
Did not keep me in the loop about when product was shipped, until the day I received it. Almost canceled order. But I’m very pleased with product after a few days of using it.thank you. I hope product last me a good long time. If it does I’ll buy from you again.
February 28, 2024
Reply from Atmosrx
We apologize for any inconvenience caused by missing our emails. It's possible that they may have ended up in your spam/junk folder. To ensure that you receive our communications, please check your spam/junk folder and mark our emails as "not spam" or add our email address to your contacts list.
If you have any further questions or concerns, please don't hesitate to reach out to us.
Thank you for your understanding.
Best regards,
Atmos Customer Service
The battery would not charge
The battery would not charge. Found instructions to clean it and still didn't work. Sent email to Atmos for help and haven't heard back yet.
They got back to me and resolved the issue satisfactorily.
February 25, 2024
Reply from Atmosrx
Hello Terry, we apologize for the inconvenince we did take care of this issue, we hope you enjoy your new product.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.