ATS Euromaster - Basingstoke Reviews 

63
TrustScore 4.5 out of 5

4.7

Unit 2 Annettes Yard, Winchester Road, RG22 6HL Basingstoke, Hampshire, GB


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Rated 5 out of 5 stars

Team Basingstoke done my wheel adjustment. Was very professional and even show me where exactly was the problem. Not like others garage where you just waiting for the result and pay for something wha... See more

Company replied

Rated 5 out of 5 stars

Went in for an ac antibacterial treatment for my VW Golf. The team were quick and attentive, advising me that the cabin filter needs changing also. Luckily I had bought one and was in the boot. They c... See more

Company replied

Rated 5 out of 5 stars

At the start of a long trip, mid afternoon, getting dark, older lady with a dog, I get a low tyre pressure warning. On a new car, I wasn't sure what the pressures should be or how to check them. Pathe... See more

Rated 5 out of 5 stars

I only trust my Main Dealer and ATS to look after my cars and once again ATS remind my why. I needed four new tyres (245/40/ZR18 on the front and 285/35/ZR18) fitted onto fairly rare,16yr old and... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About ATS Euromaster - Basingstoke

Written by the company

Tyres, MOTs & Vehicle Services at ATS Euromaster 

At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.

ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.

When you come to ATS Euromaster, you get:

  • More than 50 years experience
  • Tyre brands known and trusted the world over
  • More than 235 centres across the UK
  • Access to the 14-country strong Euromaster network
  • A guarantee on parts and services provided
  • OEM or better parts used at all times

 

Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available.  You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.

Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.


Contact info

  • Unit 2 Annettes Yard, Winchester Road, RG22 6HL, Basingstoke, Hampshire, United Kingdom

  • +441256462448

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.7

All reviews

(63)

6,421 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Reece at ATS…

Excellent service from Reece at ATS BASINGSTOKE today
Problem with my car located, explained in full and rectified

January 26, 2024
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Thank you for taking the time to evaluate us, we really appreciate your 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Ats Euromaster Basingstoke

Ats Euromaster Basingstoke
Is very good for customer service and
They solve my car problems . All the staff are very helpful and good price too thats why I always bring my car to them .
Reece is the best person I ever meet he is always willing to help .

August 19, 2023
Unprompted review
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Hi Himal Gurung we are very happy to have provided you with such a positive experience that earned a 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Would definitely recommend ATS…

Would definitely recommend ATS Basingstoke. Rhys is excellent explains everything very well and always very friendly.

October 5, 2023
Unprompted review
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Hello Jacqueline Anthony, thank you for sharing your positive experience! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Thank you for taking the time to evaluate us, we really appreciate your 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

ATS Euromaster Basingstoke is very…

ATS Euromaster Basingstoke is very friendly and helpful guys.
I would recommend them 👍👍👍

July 4, 2023
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Hi STEPANENKO, thank you for taking the time to leave a review for us at ATS Euromaster. We are delighted to receive a 5 star rating! Kind Regards, ATS Euromaster

Rated 4 out of 5 stars
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Hi, we appreciate your 4 Star rating, as we are always looking for ways to improve. We hope to see you again soon and earn a 5 star rating! Kind Regards, ATS Euromaster

Rated 1 out of 5 stars

Damaged my car and won’t repair it!

Absolute worst experience ever. The engineer they sent out broke my pressure sensor valve. What was supposedly a next day repair has resulted in 2 weeks of calling black circles everyday and spending days waiting for an engineer to arrive who never does. Even after speaking to supervisors who say they personally rearranged the engineer to come out or promise to call back and they don’t I’m soon to take legal action against them. They blame the fitting company, fitting company say everything has to be sorted through black circles absolutely shambolic. Will soon hear from my solicitor.

June 1, 2023
Unprompted review
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Thank you for taking the time to review us. We really regret to hear that you had a negative experience with us - and we apologise for this. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Great customer service

Great customer service and fair price. Highly recommend!!

June 1, 2023
Unprompted review
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Thank you for taking the time to evaluate us, we really appreciate your 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Fast and efficient tyre fitting

Fast and efficient tyre fitting from the Basingstoke ATS on my Toyota first week in January. Good advice on the vehicle`s handbrake condition too. Thank you to the great team at Basingstoke for keeping me safe.

January 6, 2023
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Hello Shirley, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Outstanding Service (Yet Again!)

I only trust my Main Dealer and ATS to look after my cars and once again ATS remind my why. I needed four new tyres (245/40/ZR18 on the front and 285/35/ZR18) fitted onto fairly rare,16yr old and recently refurbished split rim alloys with spacers and TPM sensors.
They aren't the easiest of alloys to fit tyres to and this is compounded by the fact that the TPM sensors aren't located in the usual place by the valve.
Regardless of this Reece and Riff did an outstanding job and reminded me once again of just what good hands my cars are in whenever they visit ATS in Basingstoke. My car once again drives, and handles, like a dream.

Thanks Reece / Raff!!

December 29, 2022
Unprompted review
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Hi Chris, we really appreciate your positive review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Friendly and professional staff

Friendly and professional staff. Highly recommended.

November 23, 2022
Unprompted review
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Hi Craig Knibbs we are very happy to have provided you with such a positive experience that earned a 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

1st Class

1st Class, friendly and expert service - as always. 👍

November 7, 2022
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Reply from ATS Euromaster - Basingstoke

Hi Poffley, Barry, we really appreciate your positive review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

I went in for a service

I went in for a service, Reece,Josh & Jamie went above and beyond the call of Duty to diagnose any possible issues & remedied them

I cant thank them enough they really went out of their way to put in the finishing touches

November 12, 2022
Unprompted review
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Hi Cole, thank you so much for your positive review about ATS Euromaster!

Rated 4 out of 5 stars

I think the MOT may have been a bit…

I think the MOT may have been a bit rushed, the attendant said they were very busy and although I am sure the MOT was carried out effectively a number of things were not finished off properly such as windows left open, car bonnet not closed properly.

October 29, 2022
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Hi, we appreciate your 4 Star rating, as we are always looking for ways to improve. We hope to see you again soon and earn a 5 star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Stuff were very friendly and…

Stuff were very friendly and advisory.Customer service was excellent, especially Reece.

Kingsley.

October 14, 2022
Unprompted review
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Hello customer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Ltd. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

We arrived just before the workshop…

We arrived just before the workshop closed for help with a last minute car emergency. The team were very helpful, friendly and efficient - thank you!

October 8, 2022
Unprompted review
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Hi Georgie, we really appreciate your positive review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Nitrogen check and top up

Popped into ATS Basingstoke today to have the nitrogen pressures checked on my SLK. Nothing is too much trouble for these obliging guys, who are very efficient. I trust them implicitly to look after the wheels and tyres on my Mercedes and my 7 series BMW. Many thanks

July 7, 2022
Unprompted review
ATS Euromaster - Basingstoke logo

Reply from ATS Euromaster - Basingstoke

Hello Neil Atkinson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Ltd. Kind Regards, ATS Euromaster

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