ATS Euromaster - Carlisle Reviews 

62
TrustScore 4.5 out of 5

4.6

Rosehill Industrial Estate, Montgomery Way, CA1 2RW Carlisle, Cumbria, GB


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Rated 5 out of 5 stars

25/4/25 Terry our local ATS Mobile Fitter called at my Home to fit two new rear tyres to my Jeep Grand and two new front tyres to my Mercedes SLK. Fast, efficient and Terry is very careful not to mar... See more

Rated 5 out of 5 stars

Have discovered that ATS can provide all ours Cars MOT / Servicing / Maintenance needs at much better prices and with excellent advice / personal service. Can hugely recommend ATS Carlisle - Just had... See more

Company replied

Rated 5 out of 5 stars

During an MOT/Annual service ATS discovered a problem with the sump plug which they rang me about. They took time to ensure that I understood what the issue was and what the options were. Because I... See more

Company replied

Rated 5 out of 5 stars

I have used ATS on numerous occasions. John and Megan are both so helpful and super friendly. All the staff are 👍🏻 They are super efficient and very reasonably priced for services, mot and tyres.... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About ATS Euromaster - Carlisle

Written by the company

Tyres, MOTs & Vehicle Services at ATS Euromaster 

At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.

ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.

When you come to ATS Euromaster, you get:

  • More than 50 years experience
  • Tyre brands known and trusted the world over
  • More than 235 centres across the UK
  • Access to the 14-country strong Euromaster network
  • A guarantee on parts and services provided
  • OEM or better parts used at all times

 

Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available.  You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.

Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.


Contact info

  • Rosehill Industrial Estate, Montgomery Way, CA1 2RW, Carlisle, Cumbria, United Kingdom

  • +441228525277

4.6

Excellent

TrustScore 4.5 out of 5

62 reviews

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4.6

All reviews

(62)

6,417 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

25/4/25 Terry our local ATS Mobile…

25/4/25 Terry our local ATS Mobile Fitter called at my Home to fit two new rear tyres to my Jeep Grand and two new front tyres to my Mercedes SLK. Fast, efficient and Terry is very careful not to mark alloy wheels, even using a rubber & plastic socket extension to reduce impact damage. We used ATS & Terry for two tyres on 13/3/25 and we are back with ATS again today 25/4 as good service by a properly trained Fitter IS everything. No hesitation in recommending the mobile service. A good job. Mark, from Hayton.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Good

Good, professional service as always.

November 21, 2024
ATS Euromaster - Carlisle logo

Reply from ATS Euromaster - Carlisle

Thank you for taking the time to evaluate us, we really appreciate your 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Quick,easy and friendly

Quick, easy and friendly service - great value for money too with handy location

November 14, 2024
ATS Euromaster - Carlisle logo

Reply from ATS Euromaster - Carlisle

Hello Matt A., we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Ltd. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Helpful friendly staff very…

Helpful friendly staff very professional, and knowing that your car is road safe is such a relief.
The venue was clean safe and comfortable.

November 14, 2024
ATS Euromaster - Carlisle logo

Reply from ATS Euromaster - Carlisle

Hi Susan Jeanette Pike we are very happy to have provided you with such a positive experience that earned a 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Efficient friendly service from all…

Efficient friendly service from all staff. Would definitely recommend.

November 12, 2024
ATS Euromaster - Carlisle logo

Reply from ATS Euromaster - Carlisle

Hello Samantha, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster

Rated 4 out of 5 stars

Tracking wait

Staff were pleasant and the waiting area was warm.
There was a long wait because of issues on my older car,but they did explain about the tracking nuts being rusted..

November 8, 2024
ATS Euromaster - Carlisle logo

Reply from ATS Euromaster - Carlisle

Hi, we appreciate your 4 Star rating, as we are always looking for ways to improve. We hope to see you again soon and earn a 5 star rating! Kind Regards, ATS Euromaster

Rated 4 out of 5 stars

Great Service

Only reason not all 5 is that they didn't have my tire in stock other than that great service.

November 7, 2024
ATS Euromaster - Carlisle logo

Reply from ATS Euromaster - Carlisle

Thanks for taking the time to review us. We really value your feedback and hope to see you again soon! Kind Regards, ATS Euromaster

Rated 1 out of 5 stars

Left us stranded!

MOT in carlisle booked 26th 11.30 on a saturday morning. I was unaware that we were the last customer of the day and that the place shut at 12.30 they locked our keys in their building and left for the day leaving us stranded with our quite upset child on a trading estate. We were no more than 3 minutes away from them at any given time and expecting a call to tell us the car was ready, We came back to the building at 12.42 to find it locked up and no one there, I looked at my phone and saw I had missed call 7 minutes previously. I tried calling the phone but no answer.
Legally I understand they close at 12.30, but you should be letting customers KNOW. All I was told it would take 45 minutes to an hour and they would call. On a human level 7 minutes was all it took from phone call to just leaving us and locking our keys in the building for the entire weekend. Of course they don't want to be hanging around, so hide the keys somewhere outside and text the location? It was probably only 3 minutes since they left and we turned up. Shame on them for their lack of professionalism and lack of decency to another human being.
We live in a rural village 20 miles away and getting back very difficult and the weekend trip out completely ruined
Speaking to the manager on monday, she told us they waited and locked up at 12.45,
we were standing outside the building knocking and calling the phone at 12.42, and i have the call register to prove it, none of this mattered to her at all. Of course it's bad management that caused the situation on saturday to occur so not surprised at all that she did not compensate us for not warning us and then keeping the car keys. A formal complaint is going to ATS.

October 26, 2024
Unprompted review
ATS Euromaster - Carlisle logo

Reply from ATS Euromaster - Carlisle

Thank you for taking the time to review us. We really regret to hear that you had a negative experience with us - and we apologise for this. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Superb personal service

Superb personal service from a national company - feels more like going into a local village garage where they know you and your vehicle.

October 24, 2024
ATS Euromaster - Carlisle logo

Reply from ATS Euromaster - Carlisle

Hi Mrs Stroud, thank you so much for your positive review about ATS Euromaster!

Rated 5 out of 5 stars

Great

Great, efficient service. Easy to book and completed on time.

October 14, 2024
ATS Euromaster - Carlisle logo

Reply from ATS Euromaster - Carlisle

Hello Dan Lamb, thank you for this wonderful 5 star review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

On time

On time, fast, reasonable price, good advice.

October 1, 2024
ATS Euromaster - Carlisle logo

Reply from ATS Euromaster - Carlisle

Thank you for taking the time to evaluate us, we really appreciate your 5 Star rating! Kind Regards, ATS Euromaster

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