ATS Euromaster - Middlesbrough Reviews 

94
TrustScore 4.5 out of 5

4.7

Murdock Road, off Sotherby Road, Cargo Fleet, TS3 8TB Middlesbrough, Middlesbrough, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Booking by telephone was efficient, the staff member had time to discuss various issues with me and this was followed by smooth on the day service, with once again, helpful staff. Overall a positive e... See more

Rated 5 out of 5 stars

I arrived, very concerned about my tyre pressure warning light having alerted me to a problem. I was given a time slot, which was actually brought forward by 55 minutes (wonderful!). Everything was ex... See more

Rated 5 out of 5 stars

Really pleasant experience at the Middlesbrough branch. All the staff were friendly and professional even in the way they answered the phone and dealt with other customers while I was there. Air con... See more

Rated 5 out of 5 stars

In for my yearly MoT failed on suspension part sn emissions. They gave me some good advice on how to reduce my emissions with my driving style and diesel type to use. This got my emissions into the c... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About ATS Euromaster - Middlesbrough

Written by the company

Tyres, MOTs & Vehicle Services at ATS Euromaster 

At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.

ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.

When you come to ATS Euromaster, you get:

  • More than 50 years experience
  • Tyre brands known and trusted the world over
  • More than 235 centres across the UK
  • Access to the 14-country strong Euromaster network
  • A guarantee on parts and services provided
  • OEM or better parts used at all times

 

Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available.  You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.

Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.


Contact info

  • Murdock Road, off Sotherby Road, Cargo Fleet, TS3 8TB, Middlesbrough, Middlesbrough, United Kingdom

  • +441642249245

4.7

Excellent

TrustScore 4.5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(94)

6,419 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional job.

The company does its job professionally.

December 2, 2024
ATS Euromaster - Middlesbrough logo

Reply from ATS Euromaster - Middlesbrough

Hello ABIODUN ADEWUSI, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Ltd. Kind Regards, ATS Euromaster

Rated 1 out of 5 stars

Wheel Alignment Service Led to Battery Issues

I cisited ATS Euromaster Middlesbrough on 28/11/2024 at 12:30 PM for a wheel alignment on my 2017 Toyota Auris Hybrid. Unfortunately, the experience was far from satisfactory.

During the alignment process, the staff left all the vehicle lights on, which completely drained the car’s battery. I also noticed that the reverse light, which is usually solid, started blinking. When I pointed this out, they mentioned it was because something had been placed on the brake pedal.

At the end of the service, the battery was entirely drained, and the staff asked if I had a battery charger. I had to purchase one on the spot because I didn’t want to leave the car there overnight with one of the windows left open in freezing 0°C weather. Despite charging the battery, the problem persists.

This has caused me significant inconvenience, and I am extremely disappointed. I hope ATS Euromaster takes responsibility for resolving this issue promptly.

November 28, 2024
Unprompted review
ATS Euromaster - Middlesbrough logo

Reply from ATS Euromaster - Middlesbrough

Hello Nithin Mohan, we are really disappointed to see your low star rating. We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was less than satisfactory. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Excellent communication and assistance.

Excellent communication and assistance.

November 6, 2024
ATS Euromaster - Middlesbrough logo

Reply from ATS Euromaster - Middlesbrough

Hello James Penketh, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Thorough, friendly service

Thorough checks made of the car and a good job done of full vehicle service. Correctly installed new bulbs and adjusted tyre pressures without needing to be asked. Friendly staff.

October 7, 2024
ATS Euromaster - Middlesbrough logo

Reply from ATS Euromaster - Middlesbrough

Hello Adam Bell, thank you for this wonderful 5 star review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Polite courteous staff kept me informed…

Polite courteous staff kept me informed throughout the repair to my vehicle consummate professionals at all levels .

October 3, 2024
ATS Euromaster - Middlesbrough logo

Reply from ATS Euromaster - Middlesbrough

Hi Gordon Wooding we are very happy to have provided you with such a positive experience that earned a 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Really pleasant experience at the…

Really pleasant experience at the Middlesbrough branch. All the staff were friendly and professional even in the way they answered the phone and dealt with other customers while I was there.
Air con regas and antibac. All explained and carried out efficiently. Would use again.

August 16, 2024
Rated 5 out of 5 stars

Been a few times at the Middlesbrough…

Been a few times at the Middlesbrough branch, always been welcomed with professionalism, been given best advice about car. And very affordable prices too. Highly recommend!

July 31, 2024
ATS Euromaster - Middlesbrough logo

Reply from ATS Euromaster - Middlesbrough

Hi Ciprian Vlad, we are very happy to have provided you with such a positive experience! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Great service

July 31, 2024
ATS Euromaster - Middlesbrough logo

Reply from ATS Euromaster - Middlesbrough

Hello Richard Humby, thank you for this wonderful 5 star review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Quick and Efficient

Great service and friendly staff

July 30, 2024
ATS Euromaster - Middlesbrough logo

Reply from ATS Euromaster - Middlesbrough

Hello Mrs Coyne, thank you for sharing your positive experience! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Great service

Great service. Very Happy

July 26, 2024
ATS Euromaster - Middlesbrough logo

Reply from ATS Euromaster - Middlesbrough

Hello Ms Vicky Petrie, thank you for this wonderful 5 star review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars
ATS Euromaster - Middlesbrough logo

Reply from ATS Euromaster - Middlesbrough

Hello Patricia Carroll, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Ltd. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Did the job

Did the job, polite service.

July 4, 2024
ATS Euromaster - Middlesbrough logo

Reply from ATS Euromaster - Middlesbrough

Hi ALAN HEWITT we are very happy to have provided you with such a positive experience that earned a 5 Star rating! Kind Regards, ATS Euromaster

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look