Booking by telephone was efficient, the staff member had time to discuss various issues with me and this was followed by smooth on the day service, with once again, helpful staff. Overall a positive e... See more
Location
Switch locationMurdock Road, off Sotherby Road, Cargo Fleet, TS3 8TB Middlesbrough, Middlesbrough, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I arrived, very concerned about my tyre pressure warning light having alerted me to a problem. I was given a time slot, which was actually brought forward by 55 minutes (wonderful!). Everything was ex... See more
Really pleasant experience at the Middlesbrough branch. All the staff were friendly and professional even in the way they answered the phone and dealt with other customers while I was there. Air con... See more
In for my yearly MoT failed on suspension part sn emissions. They gave me some good advice on how to reduce my emissions with my driving style and diesel type to use. This got my emissions into the c... See more
Company replied
Company details
About ATS Euromaster - Middlesbrough
Written by the company
Tyres, MOTs & Vehicle Services at ATS Euromaster
At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.
ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.
When you come to ATS Euromaster, you get:
- More than 50 years experience
- Tyre brands known and trusted the world over
- More than 235 centres across the UK
- Access to the 14-country strong Euromaster network
- A guarantee on parts and services provided
- OEM or better parts used at all times
Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available. You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.
Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.
Contact info
Murdock Road, off Sotherby Road, Cargo Fleet, TS3 8TB, Middlesbrough, Middlesbrough, United Kingdom
- +441642249245
4.7
Excellent
94 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ATS Euromaster - Middlesbrough
Hello Robin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Ltd. Kind Regards, ATS Euromaster
Amazing staff polite well informed…
Amazing staff polite well informed would recommend these as number one
March 26, 2024
Reply from ATS Euromaster - Middlesbrough
Hello Michael Barrett, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Ltd. Kind Regards, ATS Euromaster
Professional Service, Quality Work you can Trust
Friendly welcome on arrival, my vehicle was immediately take in & worked on, feedback given on completion and cost as quoted. Plus 100% customer satisfaction.
February 23, 2024
Reply from ATS Euromaster - Middlesbrough
Hi Andrew in Eston, Cleveland, thank you so much for your positive review about ATS Euromaster!
Very pleasant helpful staff
February 19, 2024
Reply from ATS Euromaster - Middlesbrough
Hi Glenn, thank you for taking the time to leave a review for us at ATS Euromaster. We are delighted to receive a 5 star rating! Kind Regards, ATS Euromaster
Excellent service
I had a problem with a tyre losing pressure and not sure if it was slow puncture or faulty valve. I took it to ats who sorted it quickly and at a very reasonable price.
January 11, 2024
Reply from ATS Euromaster - Middlesbrough
Hi Mr Michael Wall, thank you so much for your positive review about ATS Euromaster!
Went to my local ATS in Middlesbrough…
Went to my local ATS in Middlesbrough this morning. Phil and Aaron were first class, helped me get tyres cheaper than I thought. Booked in later this week no charge for helping me back on the road today. I will be using ATS in future. First class customer service. 👍🏼
January 6, 2024
Unprompted review
Reply from ATS Euromaster - Middlesbrough
Hi Paul Strangeways, thank you for taking the time to leave a review for us at ATS Euromaster. We are delighted to receive a 5 star rating! Kind Regards, ATS Euromaster
Good, but expensive for the actual work being done
The work and the inspections are fine but the fees related to the actual work done are far too expensive.
A wheels off and wheels on job costing £154 is ridiculous.
November 24, 2023
Reply from ATS Euromaster - Middlesbrough
Thanks for taking the time to review us. We really value your feedback and hope to see you again soon! Kind Regards, ATS Euromaster
Couldn't be happier with the service…
Couldn't be happier with the service and staff I'll definitely be back for all my motor needs.
November 16, 2023
Reply from ATS Euromaster - Middlesbrough
Hi MARTIN COOPER, thank you so much for your positive review about ATS Euromaster!
Excellent service from the staff
Excellent service from the staff. All work clearly explained.
October 26, 2023
Reply from ATS Euromaster - Middlesbrough
Hi Robert Donnelly, we really appreciate your positive review! Kind Regards, ATS Euromaster
job well done some good advice
October 13, 2023
Reply from ATS Euromaster - Middlesbrough
Hi Reg Locker, thank you so much for your positive review about ATS Euromaster!
Reply from ATS Euromaster - Middlesbrough
Hi 5a5quatch, we are very happy to have provided you with such a positive experience! Kind Regards, ATS Euromaster
AS WE WERE ABOUT TO LEAVE SERVICE DESK…
AS WE WERE ABOUT TO LEAVE SERVICE DESK LADY VERY UNPROFESSIONAL AND RUDE. STARTED SCREAMING AND POINTING HER FINGER AT ME BECAUSE WE TOLD HER COLLEAGUE THAT SHE WASN'T VERY HELPFUL, BUT HE WAS.
NEVER HAD SUCH A RUDE RESPONSE FROM ANY BUSINESS STAFF MEMBER BEFORE.
WILL NEVER RECEOMMEND OR GO THERE AGAIN
September 9, 2023
Unprompted review
Reply from ATS Euromaster - Middlesbrough
We are very disappointed to learn of your experience with us but will take this opportunity to improve. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster
BLUNT ALIENATING RUDE POOR ATTITUDE AND…
BLUNT ALIENATING RUDE POOR ATTITUDE AND UNHELPFUL
AND THAT WAS JUST AS I WALKED IN AND APPROACHED GIRL AT THE DESK!
Never again!
September 9, 2023
Unprompted review
Reply from ATS Euromaster - Middlesbrough
Thank you for taking the time to review us. We strive for excellence, and are very disappointed to hear that you received anything less. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster
Rude and blunt unhelpful service desk.
Rude and blunt unhelpful service desk.
Poor service all round, would never use again or recommend.
ATS EUROMASTER
MURDOCK ROAD
MIDDLESBROUGH
DON’T GO THERE!
September 9, 2023
Unprompted review
Reply from ATS Euromaster - Middlesbrough
Thank you for taking the time to review us. We strive for excellence, and are very disappointed to hear that you received anything less. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster
Reply from ATS Euromaster - Middlesbrough
Hello Paul Fussey, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster
Reply from ATS Euromaster - Middlesbrough
Hi Chris, we are very happy to have provided you with such a positive experience! Kind Regards, ATS Euromaster
No hassletook car in and went off to…
No hassle took car in and went off to shops, came back car all done, with explanation on what had been done excellent service
August 20, 2023
Reply from ATS Euromaster - Middlesbrough
Hi Jacqueline we are very happy to have provided you with such a positive experience that earned a 5 Star rating! Kind Regards, ATS Euromaster
Great service
Great service, very easy to deal with and very reasonably priced. Would definitely use them again
August 6, 2023
Reply from ATS Euromaster - Middlesbrough
Hello MR PAUL C, thank you for sharing your positive experience! Kind Regards, ATS Euromaster
Very professional service.
Very professional service.
Always look after your needs.
Friendly staff
August 3, 2023
Reply from ATS Euromaster - Middlesbrough
Hi PHILIP BAXTER we are very happy to have provided you with such a positive experience that earned a 5 Star rating! Kind Regards, ATS Euromaster
Pleasant welcoming staff
Pleasant welcoming staff
Completed job at the time advised
Clean and tidy premises
August 2, 2023
Reply from ATS Euromaster - Middlesbrough
Hello Glenn, thank you for sharing your positive experience! Kind Regards, ATS Euromaster
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.