Super helpful customer service (thank you Jaymark D) and very quick, efficient delivery. Be aware that most shoes are in US sizing but if you're unsure it's easy enough to ask and they'll more than ha... See more
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Ordered loake boots good price quality etc delivered when advised On receipt boots slightly different colours one probably been on display/tried on so e mail Atterley for their thoughts guidance bu... See more
I was a bit sceptical when I read the reviews. I hesitantly bought a pair of Ottoman Hands Alana Textured Gold plated earrings has they were out of stock everywhere else. I was surprised the service I... See more
This was the first time I’ve ordered something from Atterly and a vendor called The Modern Draper. I was a bit apprehensive, but other positive US reviews convinced me to give it a try. Well, I couldn... See more
Company details
Information provided by various external sources
We are a platform that promotes, supports and celebrates all that is unique about independent retail, working closely with our network of partners to curate an unrivalled and eclectic brand mix of new, known and niche labels. Shop the labels you love and discover something new – with express delivery as standard globally, shopping independent couldn’t be easier. Our team scout the best retailers globally, combining the buying experience and expertise of a network of fashion influencers to create a directory of 1000+ stylish Boutique Brands. We retail to 98 countries, in 11 currencies and in 57 languages – with worldwide shipping in no more than three working days.
Contact info
United Kingdom
- info@atterley.com
- www.atterley.com
4.4
Excellent
9K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I have not received my order
I have not received my order. Why was it delivered by DHL to a NY address when I am in Florida. Express my order now I need it for Christmas!
December 19, 2022
Reply from Atterley
Good afternoon, I am very sorry for the issue with your order. I know our Team has already been in touch with you to advise that, the order was shipped to the address we received, but unfortunately there seems to have been a glitch in the affiliate's system and they provided an incorrect one. We have now processed a full refund for you and offered a goodwill gesture as an apology.
Awesome service!!
Awesome service! I got my order super fast! I was expecting a long wait since it was coming from overseas, but it arrived in less than a week! I was nervous about using a website I had never heard of, but it got good reviews on other sites. The skirt I ordered was really nice quality. It looked a little different than the picture, but I still loved it!
December 8, 2022
Quick refund
I needed a refund unfortunately, and it was received very, very quickly. Thanks for that service.
December 20, 2022
The staff was kind when I had questions…
The staff was kind when I had questions about the products. I was but skeptic because I hadn’t shopped with them before but I can attest to a wonderful experience overall.
December 12, 2022
The order was dispatched quickly and…
The order was dispatched quickly and arrived sooner than expected. Good conmunication from DHL who delivered, with update when there was a change of delivery date. Delighted, as less good experience with some other online retailers this Christmas
December 15, 2022
Good service but wrong product…
Good service but wrong product dispatched. Was resolved quickly but disappointing that I had to return
December 16, 2022
Great product that wasn’t available…
Great product that wasn’t available elsewhere - hence coming across Atterley. Have to be honest as I was concerned it was a fake site but a bit of Google searching showed it IS indeed genuine! Maybe you are new? Item well packaged
December 9, 2022
Impressive customer service
I mis-ordered but this was sorted out promptly. The team were responsive and efficient. One item was not available once I’d placed order which was disappointing. The other item which arrived was great. Overall the customer service was very good along with delivery.
November 29, 2022
I had been looking for this Essentiel …
I had been looking for this Essentiel black puffer vest for some time and had no luck finding it. Until now!! I was skeptical about ordering for this company HOWEVER, I was extremely pleased with the entire process of the order. Got my vest in a timely manner. I am so happy!!
December 9, 2022
Excellent help making it easy to make…
Excellent help making it easy to make returns
December 19, 2022
Lovely product and good communications…
Lovely product and good communications and delivery…
December 12, 2022
The price no that great, but it allowed everyone to pay after
The price is not that great. After pay allowed those people don't have the total amount to pay off.
December 1, 2022
Sunglasses I ordered are scratched and…
Sunglasses I ordered are scratched and the case is stained. Not happy.
December 19, 2022
Reply from Atterley
Good afternoon, I am really sorry to hear this. It is definitely not what we would expect. It looks like we have had no contact from you regarding any issues with your orders, so our Customer Service Team will reach out to get this resolved for you as soon as possible.
Ordered loake boots good price quality…
Ordered loake boots good price quality etc delivered when advised
On receipt boots slightly different colours one probably been on display/tried on so e mail Atterley for their thoughts guidance but no reply !!
Decided to keep the boots but won’t order from Atterley again if I can get product from someone else
December 15, 2022
Lovely shop
Easy to order, great selections, super nice and friendly staff, easy returns.
Everything you could ask for!!
December 19, 2022
Great inventory and fast shipping.
A bracelet I was looking for everywhere was available on the website. Shipping was super fast.
December 4, 2022
Really quick international shipping
Really quick international shipping! Unfortunately I also got to experience their easy return process and instructions because although I loved the item, it didn’t fit me right.
November 28, 2022
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