AttractionTickets.com Reviews 31,521

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and the overall excellent service. Many highlight the ease and simplicity of the booking process, appreciating the helpful and knowledgeable staff who provide outstanding customer service. However, some customers mentioned issues with ticket delivery not being instant, requiring a call to customer service for resolution. A few others noted that while prices are generally good, some specific passes, like 3/4 day Universal passes, can be expensive. There were also isolated instances where customers experienced difficulties with ticket changes or cancellations, leading to unexpected costs or disappointment.

What people talk about most

Price

Clients share positive opinions on price, frequently highlighting competitive pricing, especially during... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the efficiency,... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the staff for being... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Booking process

Customers had positive experiences with the booking process. Many reviewers found it quick, easy, and secure,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve used the company before and couldn’t fault them so just come back for some more tickets for our upcoming trip. Great prices, fast and reliable. This time, I had to call customer services as I ac... See more

Company replied

Rated 5 out of 5 stars

We have used Attraction tickets many times without having any issues and a company with great knowledge to help you if need be.. We have used them again for this years holiday to Orlando with great... See more

Company replied

Rated 5 out of 5 stars

Bought MNSSHP tickets for September AND Epic Universe express passes and it was an absolute breeze! Can’t recommend them enough. Will be using them for all future attraction tickets! Such a simple boo... See more

Company replied

Rated 5 out of 5 stars

I love this site, it's always so easy to use. All of my bookings for MNSSHP have been through this site and this year is no different. They're really easy to add to the My Disney Experience app or you... See more

Company replied


Company details

  1. Event Ticket Seller
  2. Travel Agency

Written by the company

We offer Disney tickets, Universal Orlando Resort™ tickets and a range of other attractions at unbeatable prices. Get your attraction tickets today

Our promise to you

Written by the company

Our goal is to give every customer, whether they book online or speak to one of our expert sales team, a seamless and stress-free booking experience. We know how important your holidays are (we're theme park obsessed ourselves!) and we'll take them time to guide you through the process of booking an incredible theme park holiday that you'll remember forever.

Contact info

THE UK'S NO.1 ATTRACTION TICKET PROVIDER

The experts in Walt Disney World, Universal, Disneyland Paris & more!

4.8

Excellent

TrustScore 5 out of 5

32K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reasonably pricing and service …

Reasonably pricing and straightforward payment process. The tickets were confirmed within a few minutes

May 22, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you so much for taking the time to leave a 5-star rating. Your feedback is truly appreciated!

Rated 5 out of 5 stars

Really like this website and have used…

Really like this website and have used it a few times now.

I appreciate that you can pay in instalments and also the date you have to make final payment is usually later than booking direct with Disney.

Easy to purchase and then to sign in and make payments. Usually can find a good deal or wait until one comes up.

October 14, 2025
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you for your excellent 5-star rating!

Rated 5 out of 5 stars

Disney Park tickets Paris

Easy to understand and tickets were delivered within 30 minutes and uploaded onto Disney site in a matter of minutes. Will definitely use this site again

May 23, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

We appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

Amazing as always

Amazing as always, love the fact tickets can be paid in installments if needed

May 16, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Your feedback is highly appreciated.

Rated 5 out of 5 stars

Super quick and easy

Super quick and easy, it made making a big purchase less stressful. Very grateful for this website.

May 23, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you for such a lovely review!

Rated 5 out of 5 stars

Excellent service

From start to finish they have been brilliant. I had a few queries and when I called each query was answered quickly and friendly. Would highly recommend and would definitely use them again.

May 15, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

We're so pleased you are happy with the service that you received! Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

We found all agents very informative…

We found all agents very informative and helpful to any of our questions asked.
Their friendly manner is encouraging and they know their subject .
Xx

May 15, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

We are so pleased that you are happy with the service you received!

Rated 5 out of 5 stars

Quick & efficient

Straight forward service. Saved 12% on tickets for 11 of us and received free MB of data to take on holiday.

May 22, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Booking process simple to follow

Booking process simple to follow, prices competitive with other providers. Tickets delivered smoothly on receipt of last payment,

May 22, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you so much for your feedback! We are really happy to have been able to help you!

Rated 5 out of 5 stars

Fast friendly service

Fast friendly service

May 22, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you so much for taking the time to leave a 5-star rating. Your feedback is truly appreciated!

Rated 1 out of 5 stars

Poor

Poor - I’ve arrived at our attraction and my tickets still aren’t available so I’ve had to purchase here. I need an immediate refund. I’ve tried calling and no answer and the WhatsApp isn’t available on a Saturday

May 22, 2026
AttractionTickets.com logo

Reply from AttractionTickets.com

Thank you for sharing your feedback with us. We're sorry to hear about your frustrating experience. We see that you've already reached out to our customer service team, and they have provided assistance. Your feedback is valuable, and we appreciate you bringing this to our attention so we can look into it further.
We apologise for the inconvenience caused. If you have any additional concerns or need further assistance, please don't hesitate to contact us again.
Thank you for your patience and understanding, and we still hope you had a wonderful time!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look