AttractionTickets.com Reviews 31,527

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and the overall excellent service. Many highlight the ease and simplicity of the booking process, appreciating the helpful and knowledgeable staff who provide outstanding customer service. However, some customers mentioned issues with ticket delivery not being instant, requiring a call to customer service for resolution. A few others noted that while prices are generally good, some specific passes, like 3/4 day Universal passes, can be expensive. There were also isolated instances where customers experienced difficulties with ticket changes or cancellations, leading to unexpected costs or disappointment.

What people talk about most

Price

Clients share positive opinions on price, frequently highlighting competitive pricing, especially during... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the efficiency,... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the staff for being... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Booking process

Customers had positive experiences with the booking process. Many reviewers found it quick, easy, and secure,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve used the company before and couldn’t fault them so just come back for some more tickets for our upcoming trip. Great prices, fast and reliable. This time, I had to call customer services as I ac... See more

Company replied

Rated 5 out of 5 stars

We have used Attraction tickets many times without having any issues and a company with great knowledge to help you if need be.. We have used them again for this years holiday to Orlando with great... See more

Company replied

Rated 5 out of 5 stars

Bought MNSSHP tickets for September AND Epic Universe express passes and it was an absolute breeze! Can’t recommend them enough. Will be using them for all future attraction tickets! Such a simple boo... See more

Company replied

Rated 5 out of 5 stars

I love this site, it's always so easy to use. All of my bookings for MNSSHP have been through this site and this year is no different. They're really easy to add to the My Disney Experience app or you... See more

Company replied


Company details

  1. Event Ticket Seller
  2. Travel Agency

Written by the company

We offer Disney tickets, Universal Orlando Resort™ tickets and a range of other attractions at unbeatable prices. Get your attraction tickets today

Our promise to you

Written by the company

Our goal is to give every customer, whether they book online or speak to one of our expert sales team, a seamless and stress-free booking experience. We know how important your holidays are (we're theme park obsessed ourselves!) and we'll take them time to guide you through the process of booking an incredible theme park holiday that you'll remember forever.

Contact info

THE UK'S NO.1 ATTRACTION TICKET PROVIDER

The experts in Walt Disney World, Universal, Disneyland Paris & more!

4.8

Excellent

TrustScore 5 out of 5

32K reviews

5-star
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Rated 5 out of 5 stars

Very helpful

Very helpful. Quick response time

May 13, 2026
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Reply from AttractionTickets.com

We're so grateful for your outstanding 5-star rating!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, Camila was exceptionally helpful and friendly and the prices were very competitive too. Got a great deal!

May 20, 2026
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Reply from AttractionTickets.com

Thank you so much for your lovely feedback. We will ensure that Camila and her manager see your comment.

Rated 5 out of 5 stars

It was so good being able to pay a…

It was so good being able to pay a deposit on your tickets at that days price and be able to pay the rest up over time with no extra cost⭐️

May 20, 2026
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Reply from AttractionTickets.com

We're thrilled to receive your 5-star rating – thank you.

Rated 5 out of 5 stars

Superb customer service

Superb customer service. They are an excellent company I always go to attraction tickets for all my Disneyland Paris tickets and holidays.

May 12, 2026
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Reply from AttractionTickets.com

We're honoured by your 5-star rating – thank you.

Rated 5 out of 5 stars

Supportive, good options to get in touch

I had an issue using the online portal to pay my balance. I used the WhatsApp chat to chat with Gemma who sorted my issue straight away 😁

May 19, 2026
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Reply from AttractionTickets.com

We appreciate the time you took to share your feedback.
Your kind words about our service are really appreciated!

Rated 5 out of 5 stars

Wee have used you for the last 10+years…

Wee have used you for the last 10+years and your service has been professional, friendly and great value.

May 19, 2026
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Reply from AttractionTickets.com

Thank you for taking the time to provide a 5-star rating. Your positive feedback is greatly appreciated!

Rated 1 out of 5 stars

** PLEASE BE AWARE **Purchased Disney…

** PLEASE BE AWARE **Purchased Disney tickets paid £591 for a two park 1 day hopper ticket. Only to get an email at 5am to say they can't honour the tickets. Beware that this is not a live system so your tickets are not guaranteed. They will take your money, which takes 3-5 days to get back. Some families will not be able to re-book the tickets due to the cost. I also booked with this company due to the fact they are partners with Disney and felt it would be a secure transaction. The company will also not take any liability if the ticket costs change if you were to book another day with them, even though they couldn't honour your original booking. This caused a lot of unnecessary upset to what was supposed to be a great day for my grandson.

May 19, 2026
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Reply from AttractionTickets.com

Thank you for taking the time to share your feedback. We are sincerely sorry to hear about the disappointment this caused you and your grandson, as we always want our customers to have a seamless experience when planning their trips.

We do try to make the booking process as transparent as possible before purchase. As noted in the 'Know Before You Go' section on our website, a separate date-specific park reservation is required as well as a valid entry ticket. In this instance, unfortunately, Disneyland California did not have the availability for the date that you required.

Whilst we process refunds instantly on our end, standard banking procedures mean the funds can take 3–5 business days to appear back in your account, which we know can cause temporary financial strain when trying to rebook.

Kind regards,
Attraction Tickets Team

Rated 5 out of 5 stars

Very efficient and professional

Great service and a great black friday deal

May 19, 2026
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Reply from AttractionTickets.com

Thank you so much for your feedback! We are really happy to have been able to help you!

Rated 5 out of 5 stars

Exceptionally easy to book.

Exceptionally easy to book and I was relieved that there was free cancellation. Unfortunately I had to cancel and it was a very simple process, no fuss. Will use them again for sure to reschedule my trip.

May 19, 2026
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Reply from AttractionTickets.com

Thank you for taking the time to provide a 5-star rating. Your positive feedback is greatly appreciated!

Rated 5 out of 5 stars

Easy process

Quick and easy transaction. Used previously without issue

May 12, 2026
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Reply from AttractionTickets.com

It's wonderful to hear that you're satisfied with our service!

Rated 5 out of 5 stars

We have used ATD several times and…

We have used ATD several times and always find it a smooth process.
The staff are always very friendly and efficient.

May 18, 2026
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Reply from AttractionTickets.com

Thank you for your continued trust in us! We look forward to helping you plan your next adventure!

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