Audiophonics Reviews 1,373

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Wide range of products, for every pocket and every requirement, at any level. Everything clear, order sent over the weekend, packed and shipped on Monday, arrived all the way to Romania on Wednesday... See more

Rated 5 out of 5 stars

Really fast 2-day delivery to Germany. Same delivery time like "the big South American river“. No issues at all. Perfect tracking. Packaging was perfect and sturdy. Of course NO hassle with customs f... See more

Rated 5 out of 5 stars

I'v bought from Audiofincs 2 LPS for powerig my Ifi DAC and Headphone amplifier. Both LPS works very well, and sounds mutch better then replaced by LPS from Audiophonics SMPS Ifi power v1. Audiophonic... See more

Rated 4 out of 5 stars

Hello. First purchase, I'm familiar with the product (KT88)so I did not need to communicate, shipping time and cost was fine. Note: The KT88 quad boxes did not have a sticker indicating bias numbe... See more

Company details

  1. Hi-fi shop
  2. Electronic Parts Supplier
  3. Electronic Spare Parts and Components Store
  4. Home Audio Store

Written by the company

Audiophonics est une société spécialisée dans la distribution de produits et appareils HiFi, audio et Do It Yourself sur internet. Des produits qualitatifs au meilleur prix.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Super custom PSU Torroid…

I ordered a super custom PSU Torroid transformer this time. Very easy to order and adjust, almost uniquely good ordering process.. Have bought from Audiophonics over 10 times and have never had any problems. One thing has to be mentioned - they are closed for a couple of weeks in the winter. Don't expect any orders during that period. But it is clearly stated on the website every year. Otherwise 200% recommendation, really top quality goods!

February 20, 2025
Unprompted review
Audiophonics logo

Reply from Audiophonics

Dear customer,

Thank you for your kind message, it is deeply appreciated!

However, we are not closed in winter, but we do often indicate days during the holiday season when the carriers are not operating.

We remain at your disposal and wish you a great day,

Rated 1 out of 5 stars

Not trustworthy

I made contact with this company via email to confirm stock status of a Dac. It was confirmed by email that the Dac was in stock and would ship that same day which was extremely important to me. I ordered and paid for the Dac as per our agreement early morning to ensure I would meet their 12 noon deadline for shipping orders on the same day. To my astonishment after all the guarantees I got it still had not shipped by 11 am next day. Atrocious customer service, they do not keep their word and just want the sale. I have since ordered from another company and will receive on Friday. They definitely did not deserve my hard earned money and ended up losing the sale.

February 26, 2025
Unprompted review
Audiophonics logo

Reply from Audiophonics

Dear customer,

Indeed we indicate that for an order placed before 12pm, we ship the same day or the following day.

We try as much as possible to ship orders the same day, but sometimes it can only leave the next day.

In your case, indeed the order was going to be shipped the day after your order was placed.

We are sincerely sorry.

The inconvenience is still quite minimal and does not deserve the terms you use.

That said, you are free to think what you want.

However, we indicate it to you once again: if your need is urgent, use the Express delivery service by UPS and not the standard delivery method by Colissimo or DPD.

Best regards

Rated 5 out of 5 stars

great gadget and add ons for a…

great gadget and add ons for a Raspberry I2S Interface for a Roon entry point. High quality board, great engineered and fast shipping with a really excellent price.

February 26, 2025
Unprompted review
Rated 4 out of 5 stars

Audiophonics is good!

Audiophonics is really good but I reduced with 1 star because of the elevated return costs for private people, which in France are rather high if you want to send it to a specific address and not a locker/pick-up location, being 2 to 3x more expensive. I am not exepecting a free-of-charge return but Audiophonics could possibly do something here (or: they donot expect a lot of returns :))
EDIT in reply to the Audiphonics reply, Colissimo does not offer an insurance value for more than 1.000EUR hence not applicable in my case.

February 18, 2025
Unprompted review
Audiophonics logo

Reply from Audiophonics

Hello,

Thank you for your opinion.

In the context of a withdrawal, the return and its costs are indeed the responsibility of the customer.

I note that for a return from France, you have chosen to return the package to us by Chronopost.

This is an express shipment which is indeed more expensive than a simple shipment by Colissimo (French post).

We remain at your disposal.

Best regards

Rated 5 out of 5 stars

XANGSANE XS-5N speaker cables

Fast shipping, well packed, item as described. the product I got was the XANGSANE XS-5N Banana Speaker Cables OCC Copper Silver, and the quality exceed my expectation

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a LHY LPS A6 from Germany

I ordered a LHY LPS A6 from Germany. Everything worked fine. Very good routines for communication with the customer. I was always up to date. Shipment via UPS took less than a week. I‘m very satisfied with the handling and with the device.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Serious and reliable seller.

Serious and reliable seller.

The customer support service is also top notch.
I ordered two Topping B200 audio amplifier units, and they arrived in very good condition, with very good packaging.
I recommend and will gladly return whenever I need a product that is available from them.

January 13, 2025
Unprompted review

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