I recently inherited an IRA following the death of my partner. I knew I wanted to invest in a gold IRA. When I Called Augusta , that was the extent of my knowledge. The representative brought me up to... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I appreciate the time making me comfortable with my 1st IRA rollover. I was allowed time to consider what metals to buy, strategy to consider, and the pros and cons of the different decisions were cl... See more
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Agusta introduced me (and my wife) to alternative retirement investing in such an "informed" way that we asked ourselves; "Why hadn't we done this sooner ". Gold and silver will always be "valuable",... See more
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I had a really wonderful experience with Augusta. The people that help you provide as much information as possible so you can make the most informed decisions when purchasing metals. It is almost a... See more
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Company details
- Alternative Financial Service
- Gold and Silver Trading Company
- Investment Service
- Non-Bank Financial Service
- Retirement Scheme Provider
About Augusta Precious Metals
Written by the company
A Different Gold IRA Experience: Education, Transparency, Support
Since 2012, Augusta has helped thousands understand gold IRAs and ask better questions to choose the right gold and silver provider. With salaried educators. No commission. Straightforward pricing. And account lifetime support.
For more information, request your free gold ira guide at Augustapreciousmetals.com. For assistance, contact our customer care team at support@augustapreciousmetals.com.
With Augusta, investors explore precious metals comfortably and confidently. Clear facts. Straight answers. Red carpet service.
Augusta has earned 4,000+ 5-star ratings across trusted review platforms, plus recognition from:
- Money Magazine: “Best Overall Gold IRA Company,” 2022–2026
- Investopedia: “Most Transparent,” 2022–2026
- Better Business Bureau: A+ rating, outstanding record
- Business Consumer Alliance: AAA rating, trusted reputation
- Trustlink: 5/5 stars
- Google My Business: 4.9/5 stars
- ConsumerAffairs: 4.8/5 stars
During Augusta’s signature one-on-one web conferences, people learn about precious metals before they decide. And the company assists with product selection and 95% of custodial and storage paperwork.
At Augusta, transparency means:
- Straightforward precious metals pricing
- Streamlined account setup
- Detailed explanations
- Clear communication
- Account lifetime support
Many come to Augusta after speaking with other gold IRA companies. Augusta helps them understand the facts and explains how some use unfair tactics: “Free silver” that isn’t free. High-cost endorsements that elevate pricing. High-pressure sales. Hidden costs.
Augusta is different, with salaried educators who earn no commission—so they have no incentive to push what people don’t need. And every customer pays zero fees for up to 10 years.
Ask about Augusta’s 100% satisfaction, buyback, and 7-day price guarantees.
For more information, request a guide.
Website: Augustapreciousmetals.com
Support: support@augustapreciousmetals.comOutstanding Record, Trusted Reputation
Written by the company
Our Promise to Treat You Right
The Highest Standards in the Industry
Augusta’s 100% SATISFACTION GUARANTEE ensures you are in control. If you're not satisfied, switching companies is just a click away. For assistance with any question you may have, contact support@augustapreciousmetals.com.
Ask about these BONUS GUARANTEES: 100% 7-Day Money-Back Guarantee on qualified purchases & Highest Buyback Guarantee.
Contact info
5830 E 2nd St, 82609, Casper, United States
- 1-800-700-1008
- support@augustapreciousmetals.com
- www.augustapreciousmetals.com
4.8
Excellent
360 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great Job by Augusta Precious Metals!
I would like to thank Augusta Precious Metals in their entire process involving the establishment of my gold/silver IRA account. Their entire team that interacted with me were very straight forward, transparent, easy to understand and very informative on all aspects involving precious metals from an investor's perspective. I would highly recommend them to my family and friends or to anyone who might be interested in adding a precious metals IRA account to their portfolio. Again, thank you A.P.M!
April 10, 2025
Reply from Augusta Precious Metals
Thank you for taking time to share your experience. We’re glad to hear the Augusta Precious Metals team made your gold and silver IRA process straightforward and informative. It’s a privilege to work with retirement savers who are as thoughtful as you about their long-term plans. We appreciate your trust and recommendation.
Sincerely,
Isaac Nuriani, CEO
Education
I like the methodology of educating the client through the whole process up and through the final transaction.
April 15, 2025
Reply from Augusta Precious Metals
Thanks for sharing your feedback. We're happy to hear our educational approach was helpful. At Augusta Precious Metals, we believe in walking customers through every gold IRA step so they feel confident. It's important to support people exploring long-term savings options with clear, helpful information.
Sincerely,
Isaac Nuriani, CEO
At all levels of this process
At all levels of this process, it was thorough and seamless. All staff were knowledgeable and willing to spend additional time with a precious metals novice
April 14, 2025
Reply from Augusta Precious Metals
Thanks so much for your kind words. We're glad to hear the process felt thorough and smooth for you—especially since you are new to this. At Augusta Precious Metals, we enjoy helping people learn about precious metals IRAs at their own pace. We are honored to be part of your retirement journey.
Sincerely,
Isaac Nuriani, CEO
Augusta is honest and sincere with a…
Augusta is honest and sincere with a good education policy with clearly stated costs, fees etc.
Navigating through the intricacies of wiring funds through Equity Trust proved impossibly complicated for us.
April 4, 2025
I’m sold
Kevin, Hunter, and Danielle were all excellent in their presentations and information they provided. Very thorough, polite and professional. I am sold.
April 9, 2025
Reply from Augusta Precious Metals
Hello, John. Thanks so much for your positive review of the Augusta Precious Metals team. We know getting the right gold IRA information is critical to help you make good decisions. We'll be here to help with your gold and silver investment needs for the entire lifetime of your account.
Sincerely,
Isaac Nuriani, CEO
Reply from Augusta Precious Metals
John, we really appreciate your weighing in here. We know this is a big decision, so we are committed to making everything simple, transparent and informative. We'll be here to help for the entire lifetime of your account with us.
Sincerely,
Isaac Nuriani, CEO
Excellent customer service and transparency …
Excellent customer service and transparency
April 2, 2025
Unprompted review
Reply from Augusta Precious Metals
Robert, thanks a million for posting this positive review of our service and transparency--two aspects of this that we know are very important to our customers. We'll be here to help for the entire lifetime of your account, so be sure to call on us.
Sincerely,
Isaac Nuriani, CEO
I’m very happy with the highly
I’m very happy with the highly professional way of business that Augusta Precious Metals staff showed to me from the initial educational phase to the last purchase stage. I would highly recommend the company as the most reliable dealer of precious metal products.
March 28, 2025
Reply from Augusta Precious Metals
Mr. Katsuo, it has been our pleasure to work with you. Welcome to Augusta and thank you for your kind review -- please know that we will be here throughout the life of your account with the same professionalism, transparency and high level of service.
Sincerely,
Isaac Nuriani, CEO
Reply from Augusta Precious Metals
Hey, DG--thanks so much for your shout out to our team. It's our mission to provide the service, information and reasonable costs you need so you can feel confident about this decision. We look forward to assisting you through the entire life of your account.
Sincerely,
Isaac Nuriani, CEO
Reply from Augusta Precious Metals
Hi, Bernie--thanks much for weighing in on this. We're committed to keeping that way and will be a continuing resource for you for the entire lifetime of your account.
Sincerely,
Isaac Nuriani, CEO
Emphasis on educating clients
There is a lot to know and Augusta Precious Metals makes sure you are educated through the entire process. There are so many terms to learn and differences in the way metals are priced. Their goal is to make sure you are happy with your choices and to know they are there for you with any questions. You also have that 7 day period to make any adjustments or changes in your purchase. It was a very good experience for me.
March 21, 2025
Reply from Augusta Precious Metals
Hello, Heather -- thanks so much for sharing this. We know its important to make sure you are thoroughly filled in on information that adds to your confidence about this. We'll be here for the entire lifetime of your account to help.
Sincerely,
Isaac Nuriani, CEO
They are very comprehensive in their…
They are very comprehensive in their education before ever asking you for an investment. They make the process easy.
March 19, 2025
Reply from Augusta Precious Metals
Hi, Michael. Thanks so much for your positive review of our process. We know solid information and a smooth process are important. We'll be here to help with robust education and transparent processes throughout the entire lifetime of your account.
Sincerely,
Isaac Nuriani, CEO
Excellent customer service at every…
Excellent customer service at every step. Thank you.
March 19, 2025
Reply from Augusta Precious Metals
Roe, it is our pleasure to help you with this. The entire team is committed to making the process transparent, easy, and streamlined. We'll be here to help all along the way, through the entire life of your account.
Sincerely,
Isaac Nuriani, CEO
My comments
I very much appreciated the level of information and transparency. The staff was knowledgeable, courteous and willing to answer any of my questions. I would like to see greater clarity with the relationship between Augusta Gold group and Equity Trust.
March 12, 2025
Reply from Augusta Precious Metals
Thank you, Robert. I'll pass that along to the team. We're committed to providing a comprehensive, transparent process to assist customers ... and we'll be here as a resource for the entire duration of your account.
Sincerely,
Isaac Nuriani, CEO
I liked the presentation a lot but the…
I liked the presentation a lot but the company you have a relationship with to handle the IRA Account has very bad reviews so I changed my mine about doing business with you.
March 11, 2025
Reply from Augusta Precious Metals
Thanks for the feedback, James. We're glad the presentation resonated—education is what sets Augusta apart. Regarding the custodian, some negative reviews you saw may have been aimed at other gold dealers but appeared under names like Equity due to their paperwork role. Augusta stays actively involved with account lifetime service to ensure clarity and support every step of the way. If you ever revisit gold or silver, we’ll be here to help with the same care you experienced during the presentation.
Sincerely,
Isaac Nuriani, CEO
About the Augusta team
Everyone on the Augusta team were extremely helpful and made time to explain all the processes in detail so that I had a thorough understanding and confidence in making my purchases.
March 18, 2025
Reply from Augusta Precious Metals
Charles, thank you so much for letting us know the detailed information is helpful. It's important to feel confident about your decision, and we will be here to support you in this way for the entire lifetime of your account.
Sincerely,
Isaac Nuriani, CEO
Augusta Precious Metals and Team are better than the rest
I have interacted with many on the Augusta Precious Metals team. They are interested in helping their customers understand buying of precious metals and they have all been Great! The calls are very informative. I have researched almost a dozen other precious metals companies and interacted with half of them on calls. None of them come close to Augusta Precious Metals.
March 7, 2025
Reply from Augusta Precious Metals
Mike, thank you so much for your exceptional review of our team. It's very gratifying to know our hard work is paying off in clarity, transparency and knowledge that helped you with this important action to protect your future. We'll be here to assist for the entire lifetime of your account.
Sincerely,
Isaac Nuriani, CEO
Professional and Knowledgeable
I was impressed by Augusta Precious Metals professionalism and knowledge. They were very friendly and helpful. Their team of professionals worked well together to help me get my needs met.
March 6, 2025
Reply from Augusta Precious Metals
Hello, Cheryle. This is great to hear. We are happy to help you get the information you need and provide a transparent, easy process. We'll be here with the same helpful service throughout the life of your account.
Sincerely,
Isaac Nuriani, CEO
Knowledgeable and caring staff. Provided insight and Education.
Knowledgeable and caring staff eased me through the process - educating me along the way - and making me feel comfortable with partnering with Augusta Precious Metals. No high pressure sales. I believe they are concerned about my best interest and look forward to working with them over the next many years.
March 12, 2025
Reply from Augusta Precious Metals
Russ, this is great to hear. We are thrilled to be able to help by keeping everything simple, transparent, and easy to understand. We'll be here to help in the same way through the entire lifetime of your account with us.
Sincerely,
Isaac Nuriani, CEO
Very thorough process
Very thorough process. Well educated and informative staff. I learned so many things. You will learn how to retain as much of your portfolio as is allowed by law. Thank you all for your time and patience with me. Butch
March 11, 2025
Reply from Augusta Precious Metals
Butch, it was our pleasure to assist you. Our team is dedicated to making sure every customer gets the information they need--and to streamline the process, with transparency all along the way. We'll be here to help for the entire lifetime of your account.
Sincerely,
Isaac Nuriani, CEO
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