Australian BBQ Reviews 

162
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

It took me a while to decide what and whether I could afford the bbq. Will was very patient and helpful at all times. Calls were always answered in a polite and professional manner and I even got... See more

Rated 5 out of 5 stars

Had what I needed, reasonable prices. Placed order then I phoned up a day or two later to ask for additional item in the same delivery - they didn’t have it in stock but offered to waive delivery fee... See more

Rated 1 out of 5 stars

I paid for a barbecue weeks ago that said in stock online. I have waited patiently because of the situation but have heard nothing. I have chased twice now to hear it is arriving into the country next... See more

Rated 5 out of 5 stars

Honestly they couldnt be more helpful. The order was dispatched quicker than they promised, when the package got lost by a third party deliver service they went out id their way to help me and the thi... See more

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4.2

Great

TrustScore 4 out of 5

162 reviews

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4.2

All reviews

(162)

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Rated 5 out of 5 stars

Rebuilding a trusted friend

I bought a 4 burner Beefeater BBQ 10 years ago and it has given my whole family and friends stirling service, with many memorable evenings and lunches. However, 3 burners had become blocked with rust and the drip tray had eventually rusted, but the rest of the grill was in first rate condition - not bad after 10 years. I went online to search for spares and there they were in glorious detail. Everything I could want. I ordered 4 new burners, a new tray and 3 new flavour vaporisers. They even phoned me to check my order. The order was at my door within 48 hours, fitted and grilling dinner within 49. This is a great product with great after sales service. I couldn't recommend it enough.

July 3, 2017
Unprompted review
Rated 5 out of 5 stars

Good website, good service

I needed some parts for an old Beefeater bbq. The website pictures were very helpful and I found them although the model had been discontinued. Once ordered communication was good and the order came very quickly. Price was reasonably and overall I'm happy to be barbequeing again.

June 13, 2017
Unprompted review
Rated 3 out of 5 stars

Good product with all accessories

Good product with all accessories. A fast delivery but rather expensive delivery charges.

June 10, 2017
Unprompted review
Australian BBQ logo

Reply from Australian BBQ

Thank you for your review Roy. Unfortunately due to the size and weight of BBQ parts we do have to despatch via a courier, however I have passed on your comments to our team and appreciate the feedback. Best wishes, Customer Care, Australian BBQ

Rated 5 out of 5 stars

BBQ Spares

Excellent service and very speedy delivery . Contacted them directly and very helpful

May 22, 2017
Unprompted review
Rated 4 out of 5 stars

Easy to order. Great price.

Easy to order and pay. Excellent prices. Expected delivery times were clear. I liked the fact they sent the invoice by post during that period. They forgot to tell me my order was slightly delayed due to being on back order, however they did respond to my email quickly to explain. I also liked the fact they want your bbq model number to ensure that you are ordering an appropriate part. The packaging was excellent. Will definitely use this company again.

April 20, 2017
Unprompted review
Rated 5 out of 5 stars

Good to know you will receive excellent customer service...

I ordered 5 replacement burners for my Beefeater BBQ. They arrived promptly but for no apparent reason one would not fit. I phoned the company and a very nice young lady immediately promised me a replacement which arrived a couple of days later. It's good to know you will receive excellent service if you hit a snag - I will use again and probably buy my next BBQ from them.

April 19, 2017
Unprompted review

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