SCAM!! This company is a scam. They have taken our money, we have asked to close our subscription multiple times and have had no response from anyone at their company. All enquiries re... See more
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I received one call from a call centre and the person said they would send me a quote - they didn't. Overall, I rate the response, the approach and the "service" as hopeless. Perhaps, because I had do... See more
Company replied
Get people who have not got thick foreign accents, have gone with a company with Australian phone board. If you have foreign telephone operators it tells me it's harder to claim issues with products.... See more
Company replied
After submitting my information, I waited in anticipation of three quote to help me decide what to do. Instead I was sent the names of 3 businesses that operated in this area and a comment that they... See more
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Company details
Written by the company
With our headquarters based in Brisbane, Australian Solar Quotes is operating nationally with a mission to promote energy conservation and awareness. Our company was formulated by enthusiasts who believe the power of saving energy for a better planet. We have come together under one roof to educate people about the latest solar panel technology and its benefits. Apart from solar panels, our website serves as a platform for providing information regarding other technologies for energy conservation. Our area of expertise includes the organisation of solar panel quotes. No matter where you live in Australia, we will reach you and provide you with our services. We offer comprehensive and impactful solar panel quotes to ensure a sustainable and healthy lifestyle to people who have not yet shifted to solar panel energy. It would interest you to know that our company is not merely based on solar panel experts. We have our customers join in too! We offer our customers to fill a solar panel review form so they can assure others of the advantageous life they have led to the installation of solar panels. We want to educate people and bring awareness about the solar energy and its benefits. We want the world to be a healthier and safer place to live in. There is nothing better than replacing expensive modes of energy production with sustainable ones. We want energy conservation enthusiasts to go solar like us! You will be able to find a lot of information about solar panels and other technologies which can help you live a conservative and sustainable lifestyle. Through our solar panel quotes, you will surely shift from incandescent and florescent energy to solar energy. Let us think about our future generation. Let us take the initiative to make this world a better place to live by energy conservation.
Contact info
Level 21, 345 Queen Street, 4000, Brisbane, Australia
- 1300255474
- admin@australiansolarquotes.com.au
- www.australiansolarquotes.com.au
1.1
Bad
283 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Australian Solar Quotes
Hi Diann,
Thank you for your feedback. I am sorry to hear you had a a less than ideal experience. Depending on your location, some people are connected with up to 3 companies to receive a wider variety of quotes. If the companies are unable to establish contact, they will make a few more call attempts at different times over the following days to try and get in touch with you at a better time. This is possibly why the higher volume of calls came from.
Once again, I am sorry you received so many contact attempts. As a customer care website, it is not our intention to bother people with an excess of calls. I will be looking into this further from our end to address the issue and should you wish to discuss further, please contact me at admin@switchee.com.au and I will get back to you directly.
Thanks Diann,
Eddy Buckley
ASQ Team
Reply from Australian Solar Quotes
Hey Steve,
Thankyou for your feedback today, good to hear you had a positive experience.
ASQ Team
I selected 7pm as my time to be contacted
Have been getting multiple calls from multiple suppliers all day every day. I selected 7pm as I am unable to take personal calls at work. Will never use a similar service again!
May 18, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi there,
Thank you for leaving your feedback. I am very sorry to hear you had a bad experience. Unfortunately, once we match your request and preferred time of contact with installers in your area, we are unable to control their actions. Generally, if they are unable to establish contact at the specified time, they may try at another point of the day.
It would great if I could pass your feedback along to the installers who called you so they are aware. If you could please email admin@switchee.com.au with the 6 digit lead ID, I will be in contact with you personally to discuss further.
Apologies for the misunderstanding and delay in response. Thanks again for your feedback.
Eddy Buckley
ASQ Team
Reply from Australian Solar Quotes
Hi Angie,
Thanks for the feedback, we're so glad you had a positive experience with Australian Solar Quotes!
All the best,
Georgia
Australian Solar Quotes
wonderful app
Great idea as it gave me more choices to choose from to get quotes.
May 12, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Nina,
Its so great to hear your happy with the App.
Thankyou for your feedback.
Prue
ASQ Customer Service
Understanding what i need
We listen to each other and even confirm with each other.
May 9, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Sue,
Thanks for the feedback! We're glad you found our service helpful
Kind Regards,
Georgia
Reply from Australian Solar Quotes
Hi Ronald,
Thank you so much for your feedback! We're so glad you had a positive experience with our service.
Thanks,
Georgia
Recommendation
I recommend this service based on courtesy and professional behaviour
May 4, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Lilo,
Thank you for your feedback, we're so glad you had a great experience with us. Please don't hesitate to contact us if you need more information.
Cheers,
ASQ Team
beware of giving your mobile no
expected email quotes based on the requirements I gave, instead received non-stop phone calls, beware of giving your mobile no to this service! Its just asking to be signed up to tele-marketing!
May 3, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi there,
Thank you for leaving feedback. I apologise for all of the calls, it is definitely not our intention to bother customers however, it is necessary to have a short phone conversation with the installers you have been connected with in order to determine whether solar power is right for you based on several variables.
Of course, an on-site assessment is preferred as installers are then able to give a firm price and observe any potential limitations such as shading and roof direction, however if this is not possible then installers are able to provide an estimated quote over the phone. Email is generally used as a secondary follow-up method of communication and on our quote page both the email and phone methods are listed under the same check box for this reason.
Once again I apologise for any inconvenience the call attempts may have caused you and if you have any further feedback, please email me at admin@switchee.com.au and I will get back to you directly.
Eddy Buckley
ASQ Team Member
Too many emails
Too many emails and still not contacted by local supplier with quote
April 30, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Bruce,
We're sorry to hear that you haven't received a call from any installers yet. We are always looking to improve our service and customer feedback is important. I have forwarded your review onto our customer support team for further investigation.
Thanks again,
Eddy
ASQ Team Member
Australian Solar Quotes
I was very happy that I was contacted promptly be 3 companies. Unfortunately only one company came to see me when they made appointments, so I went with them, I would recommend Australian Solar Quotes to family and friends.
April 27, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Judith,
Thank you Judith! Feedback is essential to improving our service so I appreciate you taking the time to leave a review. I have forwarded on your feedback regarding the solar companies not showing up to appointments onto our account managers to follow up.
Eddy
ASQ Team Member
One good one bad
Solar Power House and Batteries - absolutely awesome.
Euro Solar - probably the pushiest company I've dealt, kept pestering me to the point I had to be rude to get them to stop
March 12, 2016
Unprompted review
Reply from Australian Solar Quotes
Thanks for the review Trevor! We appreciate you taking the time out to leave your feedback. I have also sent your feedback on the experience to the solar companies.
Thanks again,
Eddy
ASQ Team Member
Super website....quick Response
We are in the process of buying a new home so just wanted to get some good quotes on solar panels after searching on the internet for quotes I found this website.I requested few quotes and to my surprise the customer service team was quick in delivering the information which I requested..
February 24, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Peter,
Glad to hear about your positive experience using our service! Always appreciated. If you have any further questions about solar, please feel free to contact us on 1300 303 864.
Thanks Peter,
Eddy
ASQ Team Member
Intuitive and simple
A great website with easy to access information and an intuitive and striking layout. Engaging whilst not being over the top.
Slight annoyance with the "recent quotes" box which repeatedly popped up in the bottom left hand corner, but nothing that changes my opinion of the site overall.
Would definitely use this service if I were in the market.
February 23, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Jess,
Thank you for sharing your experience on our website! Feedback is of great value to us and I have passed along your notes on user experience to our design team.
Thanks again,
Eddy
ASQ Team Member
Some loading problems, but nice concept
The popups at the bottom are fairly annoying...a simple box would have sufficed. Confirmation page after form was entered was a little unclear; could have been because non-loading page means I had to reload it, and it wasn't working properly after. :O Site is generally clean, if a little bright. (I guess that's just the sun in my eyes!)
Should say 'Grid Connect', not 'Gird Connect' on Directory page. I like the directory, though it could be wider. Reviews are always good.
Loading problems - Internal server error for some pages, probably just having issues with my net or their server at this moment.
However, solar is always a good idea, so this is a great step to get more people to pick it up.
February 22, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Astor,
Thank you for your review! Very much appreciated. I have passed along your user-experience notes of the site to our developers as well as our design team.
Thanks again Astor!
Eddy
ASQ Team Member
Excellent Service
Very easy to use,customer friendly,got prompt reply.
I highly recommend this website.
February 21, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Muhammad,
Thank you for your review! Feedback is always appreciated :).
Eddy
ASQ Team Member
Great website, Good thinking.
This is something I have been looking for some time and glad that someone's able to put it into action. I am located in the outer suburbs in Melbourne, and I have been wanting to know the providers and their details. Also the website is able to provided three different quotes from different competitors who service in the area.
It’s a fantastic website - found it really easy to navigate.
I will highly recommend others to use this website before making a decision about which company to go for.
February 20, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Bastian,
Thank you for your feedback! Glad you enjoyed the site and recommend our service :)
Eddy
ASQ Team Member
Awesome company
They offered great customer service, easy to navigate, really helpful and very good. Definitely i will recommend it for my friends.
February 19, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Paulina,
Thank you for your feedback! Glad you enjoyed your experience :)
Georgia
ASQ Team Member
Reply from Australian Solar Quotes
Hi Alex
Thank you for your positive review on site navigation!
Eddy
ASQ Team Member
Excellent company!!
They offered great customer service and they really helped me out, will be going back to these guys!! Recommended!!!
February 19, 2016
Unprompted review
Reply from Australian Solar Quotes
Thanks Zacary! Glad to we could help :)
Eddy
ASQ Team Member
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