SCAM!! This company is a scam. They have taken our money, we have asked to close our subscription multiple times and have had no response from anyone at their company. All enquiries re... See more
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I received one call from a call centre and the person said they would send me a quote - they didn't. Overall, I rate the response, the approach and the "service" as hopeless. Perhaps, because I had do... See more
Company replied
Get people who have not got thick foreign accents, have gone with a company with Australian phone board. If you have foreign telephone operators it tells me it's harder to claim issues with products.... See more
Company replied
After submitting my information, I waited in anticipation of three quote to help me decide what to do. Instead I was sent the names of 3 businesses that operated in this area and a comment that they... See more
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Company details
Written by the company
With our headquarters based in Brisbane, Australian Solar Quotes is operating nationally with a mission to promote energy conservation and awareness. Our company was formulated by enthusiasts who believe the power of saving energy for a better planet. We have come together under one roof to educate people about the latest solar panel technology and its benefits. Apart from solar panels, our website serves as a platform for providing information regarding other technologies for energy conservation. Our area of expertise includes the organisation of solar panel quotes. No matter where you live in Australia, we will reach you and provide you with our services. We offer comprehensive and impactful solar panel quotes to ensure a sustainable and healthy lifestyle to people who have not yet shifted to solar panel energy. It would interest you to know that our company is not merely based on solar panel experts. We have our customers join in too! We offer our customers to fill a solar panel review form so they can assure others of the advantageous life they have led to the installation of solar panels. We want to educate people and bring awareness about the solar energy and its benefits. We want the world to be a healthier and safer place to live in. There is nothing better than replacing expensive modes of energy production with sustainable ones. We want energy conservation enthusiasts to go solar like us! You will be able to find a lot of information about solar panels and other technologies which can help you live a conservative and sustainable lifestyle. Through our solar panel quotes, you will surely shift from incandescent and florescent energy to solar energy. Let us think about our future generation. Let us take the initiative to make this world a better place to live by energy conservation.
Contact info
Level 21, 345 Queen Street, 4000, Brisbane, Australia
- 1300255474
- admin@australiansolarquotes.com.au
- www.australiansolarquotes.com.au
1.1
Bad
283 reviews
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Hasn’t replied to negative reviews
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They didn't listen!
I was in the market for a new hot water system and my wife and I decided that we would spend the extra money and go solar. I contacted Australian Solar Quotes thinking they would be able to help me source suppliers/installers in our local area and I explained very clearly (or so I thought) that I was not interested in solar power just hot water. For the next two days I was bombarded with phone calls from solar power providers who were not interested in giving me a quote on just hot water. All of them said I could have hot water with power but not hot water without power. I found myself apologising to all of them for wasting their time even though I believe I conveyed my requirements clearly. This on top of a very fruitless trial of Hipages means I won't use these types of services in the future and will do the legwork myself.
July 18, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Peter,
I have found your request in our system and I can see that the request type has mistakenly been automatically updated from when it was first submitted on the 26th of June. This has now been amended on our end but I sincerely apologise for the inconvenience it caused you.
Customer service is our main priority and feedback is essential to improvement so thank you for taking to the time to review ASQ. If you would like to discuss this further, please call 1300 303 864.
All the best,
Eddy Buckley
ASQ Team
Fantastic Website
A friend suggested I try Australian Solar Quotes website. Well, so glad I did. This website is easy to navigate, helpful information and excellent customer service. Highly recommend.
July 18, 2016
Unprompted review
Reply from Australian Solar Quotes
Hey Robyn,
Awesome news! Thanks for your feedback :). Stoked to hear we were a useful source of information.
If you need any further advice or solar support, please feel free to call our team on 1300 303 864.
All the best,
Eddy Buckley
ASQ Team
Great service with a range of options
I love the fact the there are a range of options and a great customer service team to assist you throughout the process. No doubt ill be using their services again
July 18, 2016
Unprompted review
Reply from Australian Solar Quotes
Hey George,
Thank you for your feedback. It is always great to hear we have helped someone with their research! We are very proud of our review platform and how helpful it is when deciding which retailer to work with.
Thanks again for the feedback George. Have a great day!
Eddy Buckley
ASQ Team
ASQ Fantastic comparison site!
I'm currently looking at solar and I honestly don't have a great idea on how it all works but this site makes everything so easy and accessible all in one place! ASQ has is very informative inc government rebates , reviews on the actual companies that you are comparing , even down too a savings calculator ! Very glad I have come across this site and highly would recommend to anyone needing info and comparisons done.
July 17, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Kaila,
Thank you so much for your review! We really appreciate hearing you have had a positive experience with our service. Please let us know if there is anything else we can do for you.
Thanks again Kaila,
All the best,
Georgia
ASQ Team
Pleasantly surprised and recommend company.
So I have been researching solar energy a lot and contacted this company to obtain quotes and guidance. They went above and beyond, excellent service and supplied me with all the information needed. Highly recommended.
July 17, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Michael,
Thank you so much for your positive feedback! We're so glad you have had a great experience with Australian Solar Quotes and that we were able to help you with your research.
We put a lot of effort into making your solar experience the best it can be, so thank you very much for such great feedback. Let us know if there is anything more we can do for you!
All the best,
Georgia
ASQ Team
Excellent site!
Comprehensive but easy to read site. Explains everything you would need to know. I highly recommend it!
July 17, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Franca,
Thank you very much for your excellent feedback, please let us know if there is anything more we can help you with!
All the best,
Georgia
ASQ Team
Interesting Topic
Effective ways to save energy.The website is very helpful in term of information and guidance.Will diffidently recommend it.
July 17, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Angel,
Thank you so much for your positive feedback! We're so glad we were able to be a good source of information for you. Feel free to give us call if you need help with anything else.
All the best,
Georgia
ASQ Team
Making Solar easy
I've been thinking about installing solar power for a long time however it all seemed a bit hard and complicated, I was always worried that we would pay alot for a dodgy service. I found this website FANTASTIC at answering all my questions and clarifying what I want and need from solar panels. I found the 20 questions to ask really helpful, as well as the information on Government rebates. I am also always a bit apprehensive about ringing companies and asking questions as I hate being pushed into a corner by pushy sales people, I like the idea of getting 3 quotes to compare, and I know the companies know as I am contacting them via this website that there will be other companies providing quotes so they will have to be competitive. A great idea.
July 17, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Rebecca,
We are so glad to hear you had a great experience using ASQ! Thank you so much for sending such positive feedback, please let us know if you have any other concerns we can help you with.
All the best,
Georgia
ASQ Team
Definitely Handy
Solar energy has to be of the highest priority these days especially when prices of electricity are sky rocketing!. That's why ASQ make it so easy with this website.
Someone from their team will get in contact with you for more than one quote. Great site and very informative.
July 17, 2016
Unprompted review
Reply from Australian Solar Quotes
Hello Alison,
So glad to hear you have found our website and service helpful while researching solar. Thank you very much for giving such positive feedback, this is very encouraging for our hardworking team!
Best,
Georgia
ASQ Team
VERY PROMPT AND EFFICIENT SERVICE
I requested quotes for a commercial solar system (30kW), only received three call from a local companies. Happy from the services offered. Cheers
July 17, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Burmi,
Thanks so much for your awesome review! We really appreciate hearing about our customers' positive experiences.
All the best,
Georgia
ASQ Team
Good information!
Other then the website is abit slow when using on mobile phone, everything is great!
July 17, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Vanessa,
Thank you for the review and feedback. I have passed along the load speed for mobile note to our development team.
If you need any further solar support or advice, please feel free to call our office on 1300 303 864.
Have a great day :)
Eddy Buckley
ASQ Team
Easy to use service
They made finding a solar company so easy! I loved how I could compare reviews of different companies in my local area and I also found the email quotes useful.
The website was a bit slow to load at sometimes but was worth it due to the amount of info on there :)
July 17, 2016
Unprompted review
Reply from Australian Solar Quotes
Hey James,
Thank you for your review! It's great to hear you had a positive experience.
Also thank you for the feedback on the website's load time. Our development team is working on improving this as we speak and I expect the website will be running faster within a matter of weeks.
All the best James,
Eddy Buckley
ASQ Team
Fantastic service
They were fantastic and had such high quality solar products. I was so impressed with the quality and I have some friends that I've already recommended them to. Thanks for a great job.
July 17, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Libby,
Thank you for your feedback! I'm glad you had a positive experience using our service.
If you need any further assistance or solar advice, please feel free to call our team on 1300 303 864.
Eddy Buckley
ASQ Team
Good Information
2 companies made direct contact & provided information needed. 3rd company sent a generic 'quote'
July 14, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Maggie,
Thank you for your review! I'm glad you had a positive experience using our service. If you require any further support or solar advice, please feel free to call our team on 1300 303 864.
All the best,
Eddy Buckley
ASQ Team
Lumax Solar = amazing customer service
I got quotes from 4 companies 3 quoted via email + no specified systems ! just Google pic of our house with a roof full of panels! Who knows how they would be secure to roof given they are attached to batterns! Plus the never ending ph calls + emails pushing us to make quick decision to take advantage of the special price
Lumax solar was a refreshing change from start to finish they came out explained everything, gave a quote No Pushy sales pitch, we chose them, a no brainer , you solar was installed within 5days , installation done with locals who again answered all questions .if you want brilliant customer service +top notch products, Lumax Solar is the 1,I highly recommend
July 12, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Maria,
Thank you for posting a review :). I'm glad you had a positive experience and were able to connect with an retailer you were happy with. If you would like to leave a rating and review on Lumax's company profile page, you can find their listing here: https://www.australiansolarquotes.com.au/retailers/qld/cairns/lumax-solar/
Thanks again Maria, have a great day.
Eddy Buckley
ASQ Team
still waiting
well i was told that i would be having phone calls as from previous Monday,and here i am a week later no phone calls
July 11, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Stephen,
Thank you for taking the time to leave a review. I have found your request in our system and I can see you were matched with Hayden Hewitson Electrical. I have contacted the retailer to follow up and requested they get back to you as soon as possible.
We strongly encourage the solar retailers in our network to provide their quotes within 24 to 48 hours. As much as I would like this to happen 100% of the time, once we have arranged for the retailer to call you, it is up to them to make the call.
Regardless, I apologise for the delay in response and I appreciate the feedback as it means we can work on improving our service.
All the best,
Eddy Buckley
ASQ Team
No call no rate
No one has bothered to contact me so I cannot comment on their effectiveness as there is none
July 9, 2016
Unprompted review
Reply from Australian Solar Quotes
Morning Deb,
Thank you for your review. I have found your request in our system and I can see that we were unable to match you with any retailers in your local area. The team at ASQ strives to develop our network of reputable retailers across Australia and we choose to only work with the best companies in the industry. Australia being the size that it is, unfortunately, sometimes this means that depending on your location, we may not be able to connect you with retailers that service your specific area. Though this is unusual and is something we work to avoid where possible, it does sometimes happen.
For the instances when this does occur, we have created an online directory and review platform where people interested in getting solar can type in their postcode and see nearby solar retailers who they are then able to contact directly.
Online Directory:
https://www.australiansolarquotes.com.au/solar-installers/
I apologise for the delay in explanation. If you have any questions, need solar support or advice, feel free to email admin@australiansolarquotes.com.au or call our team on 1300 303 864.
Thanks again Deb
Eddy Buckley
ASQ Team
Good service but only got one response from local solar company
I requested 3 quotes for a commercial solar system (30kW) however, only received one call from a local company (not the 3 promised on the website). I ended up contacting other companies myself.
June 17, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Dr Maria Tyler,
Thank you for your feedback and rating. I'm glad our service could be of assistance to you in your research and though we are currently connected with hundreds of solar companies across Australia, the specific number of retailers in a particular location is sometimes limited.
This is an aspect that we continuously strive to address by connecting with reputable retailers to ensure people interested in switching to solar energy are able to get all the information they need from our service.
Thank you again for your feedback and if in future you need any further assistance or solar advice, please feel free to give us a call on 1300 303 864.
Eddy Buckley
ASQ Team
Australian Solar Quotes
Had 2 excellent salespeople who came to our home and one that kept harassing us by phone to deposit $300 immediately so we wouldn't miss out on the special deal that day, Needless to say we didn't go with him
June 14, 2016
Unprompted review
Reply from Australian Solar Quotes
Hi Chrissie,
Thank you for your feedback, it is greatly appreciated. I am very pleased to hear that majority of your experience was positive and that we could be of assistance in your solar power journey. As for the company that used pressure sales - we don't condone this behaviour and also provide an internal review platform on our website called the ASQ Trustscore which allows people to give specific companies feedback on their experience. If you click on the link below, it will take you to our online directory where you can find the retailers that you were contacted by and post a rating on their profile.
https://www.australiansolarquotes.com.au/solar-installers/
If you have any questions or need some help posting a review, please email admin@switchee.com.au and I will be in contact with you directly.
Thanks again Chrissie,
Eddy Buckley
ASQ Team
Reply from Australian Solar Quotes
Hi J,
Thank you for your feedback. I would like to investigate this further and follow up your quote request. If you could please email admin@australiansolarquotes.com.au with your phone number I will be in touch.
Thanks again
Eddy Buckley
ASQ Team
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