Automotive Repair Systems Reviews 

1,821
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 494 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely polite, professional, punctual, and helpful throughout the entire repair process. Consumers are very impressed with the exceptional quality of the repairs, noting that damaged alloy wheels and car bodywork look completely brand new again. Some reviewers were not happy with communication gaps when trying to find operation details, or noted occasional flaws like surface distortion and extra waiting time. Despite these few drawbacks, people generally appreciate the smooth mobile service, clear updates, and straightforward booking experience provided by the team.

What people talk about most

Service

Clients share satisfaction on service, frequently praising punctual technicians and smooth, efficient mobile... See more

Staff

People report positive experiences with staff, highlighting that technicians arrive promptly and complete... See more

Quality

Consumers find quality to be exceptional, expressing deep satisfaction with repairs that leave wheels and... See more

Product

Users express great satisfaction with the product, reporting that bumpers, paintwork, and wheels look brand... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top Notch all round from Adam SMITH repair Specialist. NO rating from the office side of your company, expect very poor customer contact None existence, office to customer of date and time etc. I had... See more

Company replied

Rated 5 out of 5 stars

Excellent experience from start to finish. Customer service were friendly and helpful. Dan arrived on time and completed the work to a very high standard. He explained the process and completed the jo... See more

Rated 5 out of 5 stars

Excellent service informed of repair date and time. Engineer rang on morning to confirm arrival. Engineer was extremely polite and wanted to get on the jobs in hand. He was here longer than expected a... See more

Rated 5 out of 5 stars

Top quality service from start to finish. Alex did a brilliant job in repairing a dent and scratch on my car, going above and beyond to get the job done despite the rainy weather. Couldn’t be happier... See more


Company details

  1. Auto Repair Shop
  2. also in
  3. Auto Body Shop
  4. Car Repair and Maintenance

About Automotive Repair Systems

Written by the company

Automotive Repair System is one of the UK's leading SMART Repair providers.

SMART Repair Specialist Based in the South East, South West and North West.

The only SMART Repair Operator offering all SMART Repair Processes.

We have bodyshops located at our Orpington head office and our Liverpool, North West office to also offer customers a traditional bodyshop service where larger repairs can be carried out.

We have a wheel refurbishment plant based at our head office in Orpington that can refurbish up to 180 wheels per day.

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Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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5.0

All reviews

(1,821)

456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cannot recommend them highly enough

Was told about Automotive Repair Systems by a friend after someone had drove into our car and left without leaving a note. Got in contact and they assessed damaged and quoted. Received car back in as new condition. These lovely chaps know exactly what they are doing and with over 20 years experience can be 100% trusted. Cannot recommend them highly enough. Thanks again Automotive Repair Systems!

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Diamond Cut Alloy Wheel Repair

The moment the operative arrived I felt confident about what was about to happen, he was very pleasant and precise about what he was going to do.
Just over an hour later the wheel was repaired and back on the car, looking brand new, He explained how to look after it for a a couple of days after the repair. An excellent job, carried out by a very proficient tradesmann

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Top Quality Service

Very easy to arrange, good timescales for work to be done, technician was on time and very professional. All in all a top quality service and the work that carried out was also of a very high standard. Would highly recommend.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

This is the first time I had to use…

This is the first time I had to use Automotive Repair Systems as I damaged my wheel on a kerbside. Wayne Fox arrived a day earlier as he had a cancellation; and went straight to work. I must admit the repair is that good the whole wheel looks brand new. If I had not of known it was previously damaged I would never of known. So well done Wayne, and thanks for a first class service. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication beforehand when…

Great communication beforehand when booking. Streamlined process. Alex arrived (texted prior to arrival), and simply got to it with my car alloys. Respected my property, and explained everything. Very helpful and advised to message if any problems.

April 21, 2026
Unprompted review

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