Auto Parts Warehouse Reviews 303

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Never received my order, was never given updates on backorder items, and then the shorted me $11 on my refund? How are they in business?

Rated 1 out of 5 stars

Should have learned my lesson the first time, after I ordered a part for a 2000 Porsche that did not fit my vehicle. Most annoying and complicated return process ever that almost required an act... See more

Company replied

Rated 1 out of 5 stars

Although they did replace my part when I was sent a broken one, they did not cover the installation for either part. If I wasn’t sent a broken part, I wouldn’t have had $400+ of extra labor costs. No... See more

Company replied

Rated 1 out of 5 stars

Ordered a rocker panel for Chevy Silverado and received a rocker panel for a Ford truck. When I notified them they want me to pay to return it and lose my initial shipping saying I ordered the wrong p... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

Our catalog includes a wide range of over 550,000 discounted car parts and auto accessories from different aftermarket manufacturers to fit all vehicle makes and models.


Contact info

1.1

Bad

TrustScore 1 out of 5

303 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

I ordere Parts wrong parts took ten days to get !

Do not trust this business I wont ever use them again. I ordered the O2 sensors with the extra price so that I could do a direct connect. Surprise surprise, WRONG ADAPTER ! I had to very carefully solder the old fittings in place also using heat shrink and tape. I then put the sensors on, cleared the error code, repeatedly, and you guessed it still have the dreaded PO135 error code.
I wasn't going to send the sensors back, Hell it took ten days to get them!
And that was supposed to be the fast delivery !
I doubt I will use this service again !

May 29, 2018
Unprompted review
Rated 4 out of 5 stars

I do not like your payment process

I do not like your payment process. The total purchase was put on hold on my debit card. The parts shipped separately and were charged to my account as they shipped but the hold was not released as each item shipped. This caused me 1) to be double charged for the items 2) and $$ I needed for other checks I had written to be "on hold to APW". This is a terrible practice. The hold should be reduced as the items ship. APW was not authorized to take more than $677 but actually has $1008 dollars of my money. At no time should the more than the total amount of my purchase be under APW control. You violated my authorization. This practice should be illegal. especially since it can be corrected by a good programmer.

May 29, 2018
Unprompted review
Rated 5 out of 5 stars

Needed a part for my 2008 Honda Pilot

Needed a part for my 2008 Honda Pilot. Checked with the dealer and was shocked at the price. Checked with local car parts dealer and was still shocked. Checked with several online sites and found APW to have the best prices, Went from $395.00 for the part to $59.00. Great service, fast delivery and HUGE savings!

May 29, 2018
Unprompted review
Rated 4 out of 5 stars

I am pleased with the fast shipping and…

I am pleased with the fast shipping and the products seems good in quality, but box they were shipped in had a hole in it by the time I received it. Was short several nuts that I was able to replace locally for a few dollars. Overall good!

May 29, 2018
Unprompted review
Rated 5 out of 5 stars

Auto parts warehouse is a excellent…

Auto parts warehouse is a excellent place to do business or purchase parts for your vehicle. They are very polite and professional people who will help you and make sure your satisfied and have the right parts for your vehicle and you will receive it fast and in a timely manner

May 29, 2018
Unprompted review
Rated 4 out of 5 stars

Be honest with you

Be honest with you, well here goes, I been buying good’s from you for 20year’s , but it seams to me that your price ‘s have gone up , I had no choice but to go to geek auto parts, some time , go to Rock auto . That’s my beef with you all

May 29, 2018
Unprompted review
Rated 5 out of 5 stars

I use Auto Parts Warehouse

I stumbled onto Auto Parts Warehouse's site looking for a better price. I have continued to use there site for the ease of navigation, quality of parts, and fast service. And there prices are great too.

May 29, 2018
Unprompted review
Rated 5 out of 5 stars

Reliable and reasonable

I ordered a trailer hitch for my minivan, item came as described and in a fast manner. The price is cheaper than Amazon and other retailers (with a coupon), I will totally order from them again!

May 29, 2018
Unprompted review
Rated 1 out of 5 stars

Hi everyone

Hi everyone. I am Jean and I would like to share my experience I had with autoparts warehouse.
I am very disappointed with my orders.
So, after 2 failed orders because the parts I ordered were not on stock even if the website showed they were on stock, now at the 3rd order I received wrong parts... I have ordered the rear brake calipers for my car and they sent me the front calipers. Now I will have to wait at least 1 or 2 weeks to get my money back, and I am stuck with my repairs for at least 3 weeks. And all of this because their fault....
I will never buy from their shop again, very disappointed. That is not what I was hoping to get from a store like autoparts warehouse.
Thanks a lot AutoParts Warehouse....

April 30, 2018
Unprompted review

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