Avast Reviews 43,073

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 6,794 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its reliability and effectiveness in keeping their devices secure and virus-free. Many people find the software easy to install, intuitive to use, and appreciate the frequent, useful updates that enhance its functionality. The service is often described as excellent, with consumers highlighting the helpful support and the thoroughness of the analytics provided. However, some customers also noted issues with the subscription process, mentioning unexpected renewals or difficulties managing multiple accounts. A few other people also felt that the product could be intrusive with frequent prompts to purchase additional services, and some experienced a slowdown in their PC's speed after installation.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the effectiveness and reliability of... See more

User experience

Users describe positive interactions with user experience, often highlighting the ease of installation and... See more

Quality

Clients share positive opinions on quality, praising its effectiveness, fast-acting nature, and ability to... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great performance... See more

Subscription

Reviewers express mixed feelings about the subscription process. Many customers report issues with unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Avast Techies are constantly improving security programs. Easily contacted and helpful when glitches arise, which is not often. Sometimes a little enthusiastic with sales but that's not a problem. Goo... See more

Rated 4 out of 5 stars

it used to be hard to simply renew without extra features and price increases, but now it is easy to get all of the features I need

Rated 4 out of 5 stars

Not being a techno buff all I can say is my laptop seems to run smoothly and I assume this is from the protection offered by Avast

Rated 4 out of 5 stars

The stuff works. I don't like the way I'm constantly being fished out to buy additional applications. It signals a kind of salesmanship that doesn't suit a security partner, the way you should percei... See more


Company details

  1. Software Company

Information provided by various external sources

Avast Software (www.avast.com), the global leader in digital security products for consumers and businesses, protects over 400 million people online. Avast offers products under the Avast and AVG brands, that protect people from threats on the internet with one of the most advanced threat detection networks in the world. Avast digital security products for Mobile, PC or Mac are top-ranked and certified by VB100, AV-Comparatives, AV-Test, OPSWAT, ICSA Labs, West Coast Labs and others.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

43K reviews

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Rated 1 out of 5 stars

When never is never enough!

Every time I turn on my laptop, I am prevented from doing so because there is yet another ad for an additional level of protection. Delete the word free from any and all of your descriptors. I can't open my email or my word documents without having to negotiate what has become an unwelcome partner who does not want to help me, jut get more money. If this isn't resolved, I will be cancelling and suggesting others do the sam.e

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Honestly speaking, I have been using Avast since, I dont remember how long. And I intend to keep on doing so.

Honestly speaking, I find that Avast is indeed a very helpful and user-friendly program.
Ofcourse, there may be several bigger and better apps, but the think is that, if this (Avast) meets all my requirements, so why should I crib.
So, be happy and cheerful. You are good and good enough to ensure that we do not want to leave you.

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

I hate this company

I hate this company. It's glitchy as hell. They keep trying to upsell me on additional products. It requires me to keep doing things. I get multiple notices to reinstall parts of it, and then much of it still doesn't work. Save your money and your frustration and select another company. After fighting it for almost a year, I'm waiting for my various subscriptions to expire.

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, great options. The software does everything I could hope for, removes, clutter, keeps me updated, great VPN.
Considering every product I have have ever used this is the best and I am particular about my products.

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

The best since 2013 for me.

Ever since 2013 when I was still a student, Avast was the Antivirus that I used, it was very easy to use. I remember onetime a colleague recommended me another Computer Antivirus which I could not even be able to use for a single day despite the claims that it was the best. This is a short story about the whole experience. What the company has been doing well is to be able to build an antivirus so quick enough to detect any virus threats, scams warnings when trying to visit such unprotected websites and you would receive timely warnings from the App.

May 17, 2026
Unprompted review
Rated 2 out of 5 stars

They make you beg for a refund

I forgot about my subscription so I reached out for a refund the day I got charged. They offered a 30% refund because they sent a reminder email. I said that's stupid so they offered 50% and I said that's stupid so they offered a full refund. Absolutely ridiculous that I have to fight for a full refund, and the fact it was on the table the whole time. Also the customer service agent said I need to do better at reading my emails and making sure I know when my subscriptions are, like dude don't lecture me. We all forget sometimes and I don't read all my emails that I assume are just promotional.

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

Should be a 0

Should be a 0! Shame on you, Avast. Can't get into my account to manage it. We asked you to cancel , and you are still hitting our card! Well, no more! Canceled that too.

May 16, 2026
Unprompted review

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