AV Bristol 

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Rated 1 out of 5 stars

I ordered online a Wharfedale Jade Speaker Set Mid April 2014. I had to make a prepayment via Paypal(over 2400 Pound) because these are "non stock" items and must specially ordered from Wharf... See more

Rated 5 out of 5 stars

Ordered two things from them since Christmas and i can say the service has been first class. Ordered a Denon DM39 over xmas and collected it from the warehouse with no problems. Ordered a Wharfedale s... See more

Rated 5 out of 5 stars

I ordered on Monday and received on Friday, considering the order crossed the Atlantic and the breadth of Canada, cleared customs and arrived at my home on Haida Gwaii before dinner Friday I am astou... See more

Rated 5 out of 5 stars

Website has a user friendly ordering method, order is processed quick and goods are send even faster! Box was packed in a black foil, could be useful for customs etc. while the package was ship... See more

Company details

  1. Electronic Spare Parts and Components Store
  2. Hi-fi shop

Information provided by various external sources

We are a family run company and have over 35 years experience in the industry. We are International Home Audio Specialists, providing leading home audio brands at rock bottom prices with free UK next day delivery on all orders. Order online, call 0800 181 4440 or buy in our store in Bristol.


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Rated 5 out of 5 stars

Superb customer service!

Recently placed an order for wharfedale diamond 10cm centre speaker which was priced the most competitively on the web. I ordered through their website which was quick & easy. Within 48 hrs I was in possession of my new speaker which unfortunately had a manufacturing fault causing splintering of the gloss black baffle. After a phone call & photo emailed to AVBristol a return collection for damaged unit was promptly organised by employee Jake,followed by a delivery of a new unit,again,within 48hrs. I'm currently in the process of further purchasing a pair of 10.1's in wenge to compliment my centre speaker from AVBristol as I have found them to be pleasurable to deal with.

January 3, 2013
Unprompted review
Rated 5 out of 5 stars

Superb friendly service.

I first found the Wharfdale sub speaker on A V Bristol EBay shop.
I then went to their online web store and found it very easy to explore.
The speaker was available in two finishes so I phoned the shop for an update.
The salesman who answered was very polite and professional.
He then informed me of the delivery date.
The online order form was easy to complete and even asked for which hour of day
for delivery. Parcel Force delivered safely and on time.
I am very pleased with the product which is built to a very high standard.
So for my first order from this company I can highly recommend them.
Thanks to all your staff and wish you a prosperous new year.

December 31, 2012
Unprompted review
Rated 5 out of 5 stars

Great price, excellent service.

I ordered a pair of bookshelf speakers I'd wanted for a couple of years and which had been greatly reduced choosingthe free delivery option. I was contacted the next day to say the delivery date was not available and offered a 'before 9am' paid delivery slot for free.

This is the type of service which gets return business, great prices and excellent service, well done AVBristol.

December 30, 2012
Unprompted review
Rated 5 out of 5 stars

Is it 'Art'?

Is the iTube art? Or just an anachronism? Is the juxtaposition of century-apart technology merely a playful foible? A conversation piece? Does the layering of a velvet glove over a highly processed audio stream soothe the senses? Is this how audio is supposed to be experienced? I think so! To what extent does the acquisitory experience affect the subjective outcome? To browse in the comfort of one's chosen environment in the sub-tropical paradise of Queensland, far from the madding crowd (and even further from Leicester). To be alerted by electronic means to the bargain of a century. To bask in the bliss of a thoroughly sorted ordering system. To receive immediate response. To track ones purchase halfway across the world in real-time. To rejoice in the receipt within just 8 days. Is this heaven? Or just Art?

December 27, 2012
Unprompted review
Rated 5 out of 5 stars

Fastest delivery service

I ordered a Marantz amplifier to get delivered to Perth (AUS) and in less than 3 days the unit arrived in perfect conditions.
I would recommend AV Bristol to anyone wishing to get high quality audio from high quality staff.

December 10, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service - all the way to Oz!!

Could not be more straightforward and helpful to deal with, website is easy to use, truly one of the best customer service experiences I have ever had. I ordered Hifi equipment from Australia - any emails I sent were answered the next day - They gave me a quote, took off VAT and the equipment took 3 days to arrive from Bristol all tracked via DHL. Have already recommended to friends out here and would thoroughly endorse them.

December 6, 2012
Unprompted review
Rated 3 out of 5 stars

Could do better

They were supposed to be delivered on the Tuesday but arrived day later
Luckily wife had week off work there was no tracking for parcel
Speakers are excellent though

November 30, 2012
Unprompted review
AV Bristol logo

Reply from AV Bristol

Hi Andy,

I am sorry that your item was not delivered on time by the courier, having checked our records it appears that it was dispatched on Monday 26th for Delivery 27th as instructed by your good self.

We are unsure why no tracking information was emailed to you nor why the courier delivered late to you! However as you can see from our reviews this is very unusual and a note for next time please contact us first so that we can help sort any problems you may be having.

Finally as a gesture of goodwill please contact us before placing your next order so that we can see what kind of juicy discounts we can offer you.

Kind Regards,

Jake Emsley
Director

Rated 5 out of 5 stars

Excellent company, highly recommended!

Pleased to have business with AV Bristol! Easy to order, easy to purchase and there is a comprehensive assistance from AV Bristol team. Quick delivery and good prices.

Especially thanks to Jake!

November 20, 2012
Unprompted review
Rated 5 out of 5 stars

Ordered 2pm. Received 11am next day. WOW!

One of the best services I have had in a long long time. Communications with AV Bristol were top notch and the product was described to a tee. As title mentioned ordered 2pm and arrived next day at 11am.
Would recommend this company to anyone and will buy from again. EXCELLENT!

November 12, 2012
Unprompted review
Rated 5 out of 5 stars

Lightening Fast

Very Pleased with the product and the speed of delivery best price I could find would recommend this company Staff were also very helpful and polite.

Many Thanks
Tollerton

November 12, 2012
Unprompted review
Rated 5 out of 5 stars

Super-quick, hassle free

I was a little uneasy about shipping my Wharfedale speakers to Canada, but even with currency conversion, taxes and duties, it was easy and straightforward. Plus, I got them within three days.

November 5, 2012
Unprompted review

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