AVS Fencing & Landscaping Supplies - Lewes Reviews 218

TrustScore 5 out of 5

4.8

Southdown Works, Laughton Road, Ringmer, BN8 5PN Lewes, East Sussex, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Have used AVS Ringmer for a good while now and wouldn’t use anyone else. Staff are excellent, always welcoming and accommodating, along with being very knowledgeable and helpful. Always a pleasur... See more

Rated 5 out of 5 stars

Excellent prices and service, as we have come to expect from AVS. This job was a little different, as the order was placed with the Rudgwick branch, but was fulfilled by their Lewes branch, which was... See more

Rated 5 out of 5 stars

I needed the materials for repair/replacement of our garden fence. I ordered what I needed on line and got it wrong. The guys at AVS Ringmer were very understanding, and organised the return and repla... See more

Rated 5 out of 5 stars

First class communication. I had 2 emails, a follow up phone call to confirm date of delivery from Beverley & the driver, Vinnie, called to let me know he was on the way with my order. Ordering onli... See more


Company details

  1. Fence Supply Store
  2. Garden Building Supplier
  3. Landscaping Supply Store
  4. Lumber Store
  5. Paving Materials Supplier
  6. Railroad Ties Supplier

Written by the company

At AVS, we've been providing our customers with an excellent personal service since 1993. Whether you're in the Trade or embarking on a DIY project, we will have the supplies and advice you need to get the job done. Our popular Lewes branch started trading way back in 1998. Since then the Lewes team have been successfully serving customers in the South East, both Traders and DIYers.


Contact info

  • Southdown Works, Laughton Road, Ringmer, BN8 5PN, Lewes, East Sussex, United Kingdom

  • 01273 814567

4.8

Excellent

TrustScore 5 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not always the cheapest but!

Have used AVS Ringmer for a good while now and wouldn’t use anyone else. Staff are excellent, always welcoming and accommodating, along with being very knowledgeable and helpful. Always a pleasure to place an order with the girls in reception and the yard guys are always up for a laugh/chat.

Whilst the products aren’t always the cheapest locally, the quality and availability, we feel is far superior to other local suppliers, with the staff helping to supply only good quality product from the yard.

Wouldn’t hesitate to recommend and will continue to use for all our fencing requirements.

May 19, 2026
Rated 5 out of 5 stars

Always extremely friendly

Always extremely friendly. Guys on the desk, (B & J) have always been extremely kind and helpful and it feels like you know them when you walk through the door or make a phone call. And, they'll always get back to you when they say they will come back to you regards pricing/delivery.
And the guys on the yard are always happy to help in any way they can to get you loaded etc.
Cheers guys, Ringo
Magic Home Improvements
Customer for a very long time 🤣

January 31, 2026
Rated 5 out of 5 stars

Excellent, as always

Excellent prices and service, as we have come to expect from AVS. This job was a little different, as the order was placed with the Rudgwick branch, but was fulfilled by their Lewes branch, which was closer to the delivery address. But as always, no problems. A first drop was requested on this delivery and they didn't let us down, being on site at 8.30 sharp. Our customer is very happy with the quality of the materials, so AVS's customer, that's us, is too. Keep up the good work.

January 27, 2026
Rated 5 out of 5 stars

AVS demonstrated that it's simple. Provide quality and look after the customer.

After contacting a timber merchants that we've all heard off. I enquired about some prices and was told that they would get back to me. Two days later after not hearing anything, I phoned back to see what I was still waiting for. The chap said that he was glad that I phoned back because he'd lost my contact details. For me like alot of people, I will not beg any company to take my business, so I was already unhappy with the lack of professional basic customer service. He gave me the prices assuring me that he was doing me a favour....another red flag. He was vague when questions were asked etc.
My mum who lives near Lewes suggested AVS. I called them, spoke to a wonderful lady who answered all of my questions, clearly listening to her customers. I felt at ease after my call. Immediately I ordered my feather edge etc online and placed my order. A couple of days before delivery I received a call from AVS telling me that they don't have the batten in stock but again the lady who I spoke to previously said that a wider substitute of batten was in stock, and I could have bit more for the same price. As it turned out the size was much better for the project, so thank you for that. Also a shout out to Vinny, thanks for the gloves and prompt delivery.
Thanks for everything from all of you guys and girls. Brilliant products. Brilliant company. I will definately use them again next year for my decking project. A massive thumbs up....good job. Pleasure dealing with you.

November 4, 2025
Unprompted review
AVS Fencing & Landscaping Supplies - Lewes logo

Reply from AVS Fencing & Landscaping Supplies - Lewes

That's great to hear - we love feedback likes this and we look forward to helping you with your decking project

Rated 5 out of 5 stars

Exceptional service

I just want to thank AVS for the delivery today and for the excellent service throughout by Beverleigh Dale from the Lewes branch in fulfilling my online order. The goods delivered were first rate, and the driver was courteous and helpful. I will definite use AVS again and will recommend to anyone in future.

August 6, 2025
Unprompted review
AVS Fencing & Landscaping Supplies - Lewes logo

Reply from AVS Fencing & Landscaping Supplies - Lewes

Thank you for the review. We take pride in the service we offer and your comments mean a lot!

Rated 1 out of 5 stars

Misleading online advertising

The company advertise online a trellis panel 1800 x 1200 for just over £32. On driving over there and requesting three of the panels we were told that they don’t sell them. Why are these advertised by AVS on their website if AVS don’t sell them? We were forced to buy more expensive panels at just over £41 each. Disappointed, also angry at having to pay an extra £27.

April 22, 2025
Unprompted review
AVS Fencing & Landscaping Supplies - Lewes logo

Reply from AVS Fencing & Landscaping Supplies - Lewes

I have investigated your issue and firstly please accept our apologies, it is not intention to mislead anyone. We have over 35 branches in our group and suppliers of specific items, such as trellis, find it hard to supply the entire group so we have to source additional suppliers. The trellis on the website is only stocked in selected branches - this means it is available for delivery anywhere but can only be collected at specific locations. I am sorry that this was not made clear to you and we will update the website with this information. I have spoken to the Branch Manager and if you return to the branch with your receipt or order number, we will refund the difference. Apologies for the mix up and we hope the trellis makes a lovely addition to your garden.

Rated 5 out of 5 stars

First class communication

First class communication. I had 2 emails, a follow up phone call to confirm date of delivery from Beverley & the driver, Vinnie, called to let me know he was on the way with my order.
Ordering online was easy, prices very competitive.
Very happy that I found AVS & also to be able to use a local company.

October 30, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look