AVS Fencing & Landscaping Supplies - Lewes Reviews 

221
TrustScore 5 out of 5

4.8

Southdown Works, Laughton Road, Ringmer, BN8 5PN Lewes, East Sussex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Always friendly and efficient nice team of people always choose good timber and quality is good.

Rated 5 out of 5 stars

I needed the materials for repair/replacement of our garden fence. I ordered what I needed on line and got it wrong. The guys at AVS Ringmer were very understanding, and organised the return and repla... See more

Rated 5 out of 5 stars

Excellent prices and service, as we have come to expect from AVS. This job was a little different, as the order was placed with the Rudgwick branch, but was fulfilled by their Lewes branch, which was... See more

Rated 5 out of 5 stars

First class communication. I had 2 emails, a follow up phone call to confirm date of delivery from Beverley & the driver, Vinnie, called to let me know he was on the way with my order. Ordering onli... See more


Company details

  1. Fence Supply Store
  2. Garden Building Supplier
  3. Landscaping Supply Store
  4. Lumber Store
  5. Paving Materials Supplier
  6. Railroad Ties Supplier

Written by the company

At AVS, we've been providing our customers with an excellent personal service since 1993. Whether you're in the Trade or embarking on a DIY project, we will have the supplies and advice you need to get the job done. Our popular Lewes branch started trading way back in 1998. Since then the Lewes team have been successfully serving customers in the South East, both Traders and DIYers.


Contact info

  • Southdown Works, Laughton Road, Ringmer, BN8 5PN, Lewes, East Sussex, United Kingdom

  • 01273 814567

4.8

Excellent

TrustScore 5 out of 5

221 reviews

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4.8

All reviews

(221)

407 reviews in the last 12 months

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Rated 4 out of 5 stars

Retirement

I have for many years dealt with AVS and on the whole we have had a good working relationship. I have seen several managers come and go and various staff come and go, some of whom have been very good. My biggest problem has been to find the price of an item using your web site which has proved very frustrating at times. I have now handed the business over to my son so thank you for you patients and services over the years.

October 16, 2022
Rated 5 out of 5 stars

Garden fence repair

I needed the materials for repair/replacement of our garden fence. I ordered what I needed on line and got it wrong. The guys at AVS Ringmer were very understanding, and organised the return and replacement without any fuss. All the materials (posts, arris rails, closeboard panels etc) were of the highest quality. My fence looks great.

August 5, 2022
Rated 5 out of 5 stars

Quick speedy delivery

Quick speedy delivery, good quality fencing. We have just replaced the fencing which we bought from AVS from 17 years ago.
Well worth the money!

September 9, 2022
Rated 5 out of 5 stars

Brilliant customer service by the…

Brilliant customer service by the counter team, the two young ones were knowledgeable and helped me get the correct materials for my fence, the yard staff were friendly and I was in and out fairly quickly, good quality product that meant I was able to finish off my dream garden (with the hubby's help) would recommend solidly!

September 13, 2022
Unprompted review
Rated 3 out of 5 stars

I don't usually leave reviews

I don't usually leave reviews, however I ask this company to contact me when they plan to make delivery. Instead I get a call 1 hour before to say it's coming so I have to drop everything to revive the delivery.

August 17, 2022
Rated 5 out of 5 stars

Great place

Opened an account a few months ago. Really like going there as they do everything & stock a lot of it as well. Really good prices & service. My number one fencing place. Very impressed so far.

August 9, 2022
Rated 5 out of 5 stars

They look after their customers.

I am a returning customer as I felt like a valued customer last time I purchased from AVS Fencing. This time I was able to order online and that too went without a hitch. So thank you guyz for making my purchases hassle free. 10/10

August 9, 2022
Rated 3 out of 5 stars

Only part of my click and collect was available

When I turned up at the branch for my prepaid click and collect 4 bags of aggregate they only had 3 available and not the 4 shown as in stock. When I asked for a refund I was told the branch couldn’t do it and I had to claim it online. The branch emailed their head office to let them know I could only collect 3 and I had hoped they would have good customer service and refund the payment straight away. They didn’t. I allowed time but have had to email AVS Fencing to claim my refund which I am still waiting to hear about, three days after picking up my order. A poor purchasing experience.
In response to this review AVS Fencing informed me that they refunded the cost of the missing bag the following day. It would have been better customer service to let me know!

August 4, 2022
AVS Fencing & Landscaping Supplies - Lewes logo

Reply from AVS Fencing & Landscaping Supplies - Lewes

Good morning Graham,

Apologies your order was not in stock in full when collecting from our branch.

I have taken a look at the order and i can see the order was placed on the 1st of August and we refunded 1 bag back to you on the 2nd of August.

Rated 5 out of 5 stars

Excellent ordering and delivery…

Excellent ordering and delivery service.
I was a bit disappointed with one of the boards in our large delivery, gave customer services a call, had a phone call straight back and an email from the local store first thing the next morning saying they would be delivering a replacement for me. Within 2 days they brought a new board to replace it just in Time for it all to be laid.
Fantastic customer service is really appreciated and goes far for good recommendations. Thank you

July 29, 2022
Rated 5 out of 5 stars

Great customer service

Great customer service. Especially when I ordered the wrong product by mistake. They quickly changed the order when I realised with no hassle. Used them many times an always excellent.

July 24, 2022
Rated 5 out of 5 stars

Great Service

Very good service delivered nice and early so I was able to complete my fencing on the Saturday Thanks

July 17, 2022

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