AVS Fencing & Landscaping Supplies Reviews 

6,269
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 404 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptionally helpful and welcoming staff across multiple branches, noting that employees always go above and beyond to assist with various projects. Shoppers consistently praise the vast selection of top quality materials, extremely smooth ordering processes, and very fair prices compared to competitors. Many buyers also express great satisfaction with the prompt, highly reliable delivery service provided by skilled drivers. However, some customers also noted occasional problems, such as receiving incorrect items, dealing with unhelpful delivery drivers, or finding wood products to be warped upon arrival.

What people talk about most

Staff

People report positive experiences with staff, highlighting their exceptional helpfulness and deep product... See more

Service

Customers consistently note positive experiences with service, praising the helpful and friendly staff who... See more

Product

Customers had positive experiences with product, expressing great satisfaction with the overall quality and... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting punctual arrivals and helpful... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates and great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use AVS regularly as an individual gardener, actively landscaping and adjusting things. Will (mgr) and Dom (no.2) give excellent service and friendly as well. Phone S well as instore. The back up gu... See more

Rated 5 out of 5 stars

We've used Henfield branch the most over the last few years but have enjoyed using the other branches too 😊 Special mention to Klaus, Toni, Tom and delivery driver Sam who always look after us and t... See more

Rated 5 out of 5 stars

AVS supplied premium grade sawn Oak for me to make a pergola to my technical drawings. They machined the components accurately and it made it easy for me to assemble. The whole process from consult... See more

Rated 5 out of 5 stars

What a great find, did the sleepers that we needed and they didn't have a ridiculously high delivery charge. Delivered first thing on the day specified, they did ask if I wanted them the day before... See more


Company details

  1. Fence Supply Store
  2. Garden Building Supplier
  3. Landscaping Supply Store
  4. Lumber Store
  5. Paving Materials Supplier
  6. Railroad Ties Supplier

Written by the company

At AVS Fencing & Landscaping Supplies we've been providing our customers with an excellent personal service since 1993. Whether you're in the trade or embarking on a DIY project, we have the supplies and advice you need to get the job done, with expert staff in our 12 local branches and our own friendly delivery drivers.


Contact info


4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(6,269)

408 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My AVS experience

The staff were very helpful and efficient, the ordering process was quick & smooth and I got the delivery date & time that i asked for aswell as getting the products for a great price. It couldn't have gone any better!

June 12, 2026
Rated 4 out of 5 stars

Waiting time to be loaded

Items I required were in stock .
Great prices.
Only bat thing I have to say is your system for customers picking up goods,from time of ordering and paying to actually leaving your yard was an hrs.
Had to stand by gate and wait for someone to ask me for ticket then they dissappear to load up forklift then come out to me and help me load my van they guy who did this was very helpful I must say but it's your system that let's it down.

June 13, 2026
Rated 5 out of 5 stars

I use AVS regularly as an individual…

I use AVS regularly as an individual gardener, actively landscaping and adjusting things. Will (mgr) and Dom (no.2) give excellent service and friendly as well. Phone S well as instore. The back up guys and loading team are all friendly as well. If they don’t have it, they’ll organise delivery from elsewhere or suggest alternatives. And the prices are the best in the area from merchants, and way cheaper than any garden centre. So lucky to have this nearby.

June 3, 2026
Rated 5 out of 5 stars

The staff were very helpful

The Basingstoke staff were very helpful, especially molly? (Name form the email address) my delivery was swift and the driver was spot on in helping me get the items to a suitable location, above and beyond a normal kerbside delivery. Highly recommended, easy to use online or in the store, will definitely be back

June 2, 2026
Rated 5 out of 5 stars

Professionalism

Always, professional, had some issues with deliveries, but as professional and courteous as we are , communication was always key. Nothing has been a let down and delays are always normal. Products and deliveries ate exceptional, as sole trader I do most of my business here now. Lewis being my key go to, outstanding professionalism and alway on track

May 30, 2026

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