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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, including picture and sound, and its ease of use and setup. Many people highlight the exceptional customer service, noting quick and professional responses to issues, even for older products. Consumers frequently mention the reliability of the products and the overall positive experience with the brand. However, some customers were not happy with certain aspects of customer service, describing it as indifferent or dismissive in a few instances. A small number of people also experienced issues with product reliability over the long term, such as a TV developing a line on the screen or remote controls ceasing to work. Additionally, a few users found limitations with power cable options for certain products and occasional pixelation issues with TV reception.

What people talk about most

Product

Clients share positive opinions on product quality and features. Many reviewers are very happy with their... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent build and picture... See more

User experience

People report positive experiences with user experience, highlighting the ease of setup and use. Many... See more

Service

Reviewers highlight positive aspects of service, consistently praising the outstanding and excellent customer... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers highlight excellent and... See more

Based on these reviews

Rated 5 out of 5 stars

Purchased a 24” Avtex TV and we are really pleased with the style, build quality, picture quality and ease of use. The set up is a simple procedure. Just follow the instructions on the screen! Would d... See more

Company replied

Rated 5 out of 5 stars

AVTEX - AMR104X Purchased at the NEC Motorhome & Caravan show in February 2026. Been waiting for the right weather to install this (18March2026). Removed the "Old" TV aerial and used the same hole to... See more

Company replied

Rated 5 out of 5 stars

We purchased a Avtex tv 13 years ago is still going strong never a problem. So with the new freely platform on the market is time for a upgrade, hopefully this new 24inch pro tv will be as reliable a... See more

Company replied

Rated 5 out of 5 stars

I recently bought an avtex AV249TS tv and sound bar from Prima leisure, unfortunately it arrived damaged, due to being crushed by the carrier. Instead of going back to Prima, I rang Avtex direct to... See more


Company details

  1. Electronics Company

Written by the company

Avtex has been the trusted name for mobile leisure specific audio visual products for over 30 years. Our skilled, dedicated team design our TVs and other associated products specifically for the mobile leisure industry. Over the years we have accumulated a wealth of experience and technical expertise in this narrow sector and have an in-depth understanding of the market and its intricate requirements. Sleek design, high quality componentry, rigorous testing, state of the art technology and cutting edge features are the hallmark of Avtex products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

Just set up my 21.5” tv and found it a…

Just set up my 21.5” tv and found it a bit difficult but got there in the end . Tv has a great picture, very clear . Not managed to connect to my phone yet.

March 27, 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your feedback! We're glad to hear you're enjoying the clear picture. If you need any help connecting your phone, please feel free to get in touch with our service department, we’re happy to help!

Thank you,
The Avtex Team

Rated 5 out of 5 stars

Lovely quality TV with Freely built in

Lovely quality TV with Freely built in. Life in our motorhome just got loads better.
Built in the UK, pencil slim and lightweight to suit our holiday travelling.
Delighted!

March 25, 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your wonderful feedback! We're especially pleased to hear you're enjoying Freely, it’s a fantastic feature for life on the road.

Thank you,
The Avtex Team

Rated 5 out of 5 stars

Had a avtex router fitted to my new…

Had a avtex router fitted to my new motorhome and it’s fantastic
Highly recommend

March 23, 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your great feedback! We're delighted to hear you're enjoying your Avtex router, really appreciate the recommendation.

Thank you,
The Avtex Team

Rated 5 out of 5 stars

Love my new tv 21.5

Love my new tv 21.5. Perfect for our caravan. Superb picture. Easy set up with my Avtex Wifi too. Should have bought one years ago.

March 21, 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your lovely feedback! We're so pleased you're enjoying your TV and getting the most out of it with your Avtex WiFi.

Thank you,
The Avtex Team

Rated 5 out of 5 stars

AVTEX AMT104X

AVTEX - AMR104X
Purchased at the NEC Motorhome & Caravan show in February 2026. Been waiting for the right weather to install this (18March2026). Removed the "Old" TV aerial and used the same hole to install this unit. Super easy to install and works great. Would highly recommend to anyone.

March 18, 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your feedback!

We’re delighted to hear the AMR104X was easy to install and is working well. Thank you for recommending it!

Kind regards,
The Avtex Team

Rated 5 out of 5 stars

Quality experience

The tv arrived in high quality packaging with all leads required. I was concerned that the manual did not give any bracket or stand fixing instructions, however the set up incl Freely was pretty straight forward. Good picture, decent sound, very impressive carrying case!

March 15, 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your feedback!

We’re pleased to hear the TV setup went smoothly and that you’re enjoying the picture, sound, and carry case.

Kind regards,
The Avtex Team

Rated 5 out of 5 stars

Great picture easy setup and use

Great little 32 TV so easy to use and set up great pictures only negative is the sounds not fantastic but that would be the same for any TV this size. Highly recommend a soundbar or other such external speaker.

March 13, 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your feedback!

Kind regards,
The Avtex Team

Rated 5 out of 5 stars

We wanted to upgrade our travel tv and…

We wanted to upgrade our travel tv and new about avtex although we was looking at other models we saw the avtex stand at motorhome & caravan show and was impressed with what we saw. So we've invested in the Avtex smart pro FHD21.5 freely tv. Can't tell you how much we love it. It's so easy to set up and on screen instructions very easy to follow. It's a 10 from me.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Superb assistance.

We have been getting totally frustrated with our Avtex router (AMR994X) in Spain as we kept getting connected to the internet then losing connection. It appears to be due to a poor signal but the last straw was when our mobile phone hotspots were better than the router! HOWEVER it was our lack of IT skills that were causing the problem.
A very friendly and knowledgeable member of the technical support team called Craig was very patient with us and sorted the problem within just a few minutes. The router is brilliant. Thank you.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality and worth every penny

Having owned my old avtex tv now for 10 trouble free years there was no doubt at all about buying another .Needing to change now to a app based tv and wifi driven it was lucky that the brand new released AV21DS was now available bought it and was delivered in 2 days what a simply easy set up amazingly quick superb build quality as ever , they may be more expensive than some models but after service and quality make them worth every penny

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Avtex TVs …

We have purchased three Avtex TVs in the past for our touring caravans, and two of them developed speaker sound vibration. After raising this with Avtex, they arranged collection of the TV for repair and returned back to us very swiftly. On both occasions their service was very professional and quick.
We have now changed our caravan, and just purchased the latest AV32TS SmartPro TV and once setup the colours are absolutely brilliant (better than our home TV) and well pleased with it.
I would highly recommend Avtex as a company that delivers both quality and service, which are both hard to find these days.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Just setting up our new Avtex Smart Pro

We’ve just been setting up our new Avtex AV27TS Smart Pro Television. It was a very reassuring experience to open everything up as it was all packed up so nicely and was obviously made with quality in mind. We tried not to rush, so as not to tax our brains. Thankfully we were soon online and able to set up most of the basics using the helpful downloadable app. It was so much better to use the phone to type in login and password data etc. This is probably the best setting up experience we’ve had in sixty five years! We are so pleased with everything - picture quality, sound and all the choices of viewing and listening opportunities now have. So glad we plumped for and Avtex TV aong last.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great product i now have 3 of the new…

Great product i now have 3 of the new Avtex pro to tv picture quality is very good and all the apps make it easy to use.

February 19, 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you for your review!
We’re thrilled to hear you’re enjoying your new Avtex Pro TVs!

Rated 5 out of 5 stars

Great delivery and easy set up…

Great delivery and easy set up brilliant to

February 13, 2026
Unprompted review
Avtex logo

Reply from Avtex

Thank you so much for your review! We’re delighted to hear that you were happy with the delivery and found the setup easy.

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