Smiths Silent Salesman Reviews 198

Very good service and quality excellent

this knife is the make (victorinox)which is what i used when a butcher years ago and i still prefure to use wooden handles

Good efficient service ,would recommend.

I was phoned the day before delivery to tell me 1 item would be missing and would be sent as soon as possible. No problem for me.
The next day part of the delivery arrived and 3 items were missing.
I phoned to ask where they were and was told I would be called back when they knew what had gone wrong. This was Friday, I still have not heard what is happening. It is now Tuesday.
All other times I have used Smiths the service has been great, the communication good and I have never before had any issues.

Always use smith's delivery in next to no time. Excellent service.

Efficient and prompt. Good quality products

I would recommend Smiths to anyone, this is the 4th time I have used them. Excellent in all departments.

Good value for money, quality items and a fast service.

Very impressed with service and delivery, excellent communication and highly recommended.
If you want Butchery supplies then look no further than A W Smiths.

Thank you.

Thought I'd give myself a change of supplier for my Waxed Duplex wrapping paper as my usual supplier had sent me substandard paper and were very slow to acknowledge and rectify the problem. A W Smith came to view in Google so I gave them a go. Paper arrived and was perfect. Absolutely no chance of going back to my original supplier and I have told them so. The price from AWS was/is far more competitive and original supplier even tried to state that it too could match that good price. Too late.

I bought a sinew puler from here, postage nearly doubled its value.
The puller bent, nearly straight, on the first poultry leg I tried to pull the sinews on. I ended up having to pull the tendons on all the birds with pliers.
Utter Junk.
You really shouldnt sell rubbish like that.

The knives, chopper and steel are of a great standard.
The company that I ordered them from, A W Smith were friendly and very helpful, and I would commend them any time to anyone.

No complaints, kept informed as to the order progress and arrived, well packaged and on time

excellent prompt service

Excellent service, very happy to buy again.

Several items not in stock, but quickly called me to let me know and swapped in suitable replacements, refund was fast to come as well.

I had a very easy transaction and delivery was prompt. I know I have purchased true quality product at a reasonable price

Great communication, although 90% completed on line, it was great to confirm and adjust the order with the knowledgable salesman by phone,recieved the quality items 3 days later. many thanks

I found the website easy to use and the payment system was quick and easy. They kept me informed and I got a call from the dispatch team to clear up a query we had. The knives arrived in a couple of days well packed.
Our experience was great.

Ordered via Internet received a call a few hours later letting me know an item out of stock, asked would I wait .As in no rush agreed , all items came shortly after.

delivered what was ordered-promptly and left as requested. Could't ask for more