Great experience from the team. Very helpful & knowledgeable. Wide range of products available to trial. Additional services they provide such as storing your order until your are ready to col... See more
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Excellent service and so very helpful with our travel system and now next stage car seat. Everything suggested was with good reason and nothing oversold or pressurised. We will be using BabyNest for a... See more
No plastic on the product. I’ve always had Joie’s car seats bought with plastic covering that can be used to protect it when storing it in the boot. Delivery partner DPD went ahead and delivered t... See more
Company replied
Babynest is an amazing business, that never fails on delivery or customer service (even called me once to tell me based on a previous order I'd probably ordered the wrong high chair piece) and they'r... See more
Company details
Written by the company
London based baby store, selling a range of baby equipment by popular brands. We provide car seats, strollers and baby room furniture. From brands such as, iCandy, Cybex, Bugaboo, Silver Cross, Joolz, Stokke, Nuna, Egg and many more. Buy online from our website or visit us in store.
Contact info
1-2 Purley Way Crescent, CR0 3JS, Croydon, United Kingdom
- 0208-684-3930
- enquiries@baby-nest.co.uk
- www.baby-nest.co.uk
4.6
Excellent
275 reviews
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Hasn’t replied to negative reviews
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Excellent product and delivery service
November 5, 2025
Reply from Baby Nest
Thanks so much for your great review! We're glad you had a positive experience and appreciate your support. 😊
Reply from Baby Nest
Thanks so much for your great review! We're glad you had a positive experience and appreciate your support. 😊
It was easy and perfect
I bought online a nuna footmuff . I ordered it on Friday and footmuff delivered on Tuesday. They informed me via email for each step. I like the company and I will do my next shoppings from here.
November 3, 2025
Reply from Baby Nest
Thanks so much for your great review! We're glad you had a positive experience and appreciate your support. 😊
I purchased a cybex car seat but wasn’t…
I purchased a cybex car seat but wasn’t available as it stated on the website that there was but Baby Nest did promptly send me an e:mail stating that they’ll find one and was found very quickly to be honest so would have give a 5 star if all went smooth.
September 27, 2025
We would like to thank Chloe for…
We would like to thank Chloe for providing an excellent service this afternoon. She was very knowledgeable and able to answer all of our questions about the travel system we chose.
She deserves a raise!
October 4, 2025
Unprompted review
Great choice of well known baby…
Great choice of well known baby products and also good communication regarding delivery updates.
September 15, 2025
Such a great shop!
Such a great shop! Has pretty much everything you need all under one roof and you get such a personal service from the staff who demonstrated the difference prams for us. They have so much knowledge and even brought some out to our car to check how they fit in the boot. Honestly, if you are having a baby then I highly recommend this place!
August 29, 2025
On time and accurate
On time and accurate, a lovely new tray for our Stokke high chair.
August 28, 2025
Amazing
Amazing!
From high quality brands and price matching to great customer service, everything was amazing.
I bought a bundle that was not offered by many shops and with the best price
July 31, 2025
Super helpful customer service
Super helpful customer service, really reasonable prices and quick delivery!
July 22, 2025
Ordered the travel pram online and was…
Ordered the travel pram online and was able to collect in store the next working day for our trip. Amazing service and fast responses via their customer chat! Definitely recommend.
July 22, 2025
I ordered a new born attachment for a…
I ordered a new born attachment for a Tripp trapp high chair
Instead I received a base for a car seat
I have emailed numerous times
But have not received any kind of reply
Very disappointed
July 18, 2025
Reply from Baby Nest
Hi Angela,
Thank you for review.
We wanted to clarify that we had responded to the email that you had sent to us on Monday following your email sent that weekend. We had checked all our email folders including the spam folder and can only see one email sent from you. We confirmed in that email that we normally ship this item in their own original packaging in a different outer box to prevent it getting damaged whilst in transit to you.
We never received any reply to our e-mail or subsequent communication asking you to confirm the items we're correct. We had also tried o contact you via phone regarding this order without any answer.
We would kindly ask if you would remove this review as you clearly have the correct item as a substantial amount of time has passed since this was order received by yourself.
Forget the rest
Forget the rest, go with Baby Nest!
We have used this independant store on multiple occasions to buy prams, strollers and car seats for our twins.
The customer service is second to none and they have great after care support if anything was to go wrong with your equipment after purchase. I would highly recommend.
July 17, 2025
Unprompted review
most efficient and reliable service
July 14, 2025
Fantastic customer service
Fantastic customer service. The staff went the extra mile to ensure a quick, well timed delivery. Couldn't rate them more highly. We love our pram!
July 10, 2025
Excellent customer service
Excellent customer service, great range of products and helpful staff.
June 30, 2025
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