Babyplanet Reviews 

Amazing service at the Mansfield bristols we found our pram straight away and felt confident how to use it with the help of the staff. Would definitely recommend x

Excellent customer service and very helpful staff 5*

Fantastic service at Mansfield store, couldn't be happier with the service or my purchases. Lovely staff, helpful and always on hand. Would come back every time and definitely recommend anyone else to come here!

Great service from start to finish at the Mansfield store. The ladies were so helpful from my initial enquiry on the phone to visiting the store to chose the right pram for us. Would highly recommend. Thank you

We have visited the Mansfield branch today to collect our egg travel system. staff and service excellent throughout process. We had visited in June to brows , on our arrival from start to finish received excellent customer service with slot of guidance and information. The staff provided us with a wide range of different travel systems and information with each and everyone. To then be offered a fantastic deal on one that we had found on the internet that Bristol's Mansfield could offer us at an amazing price. Through out our experience with Bristols we would fully recommend. Outstanding service. We will be back.

We visited Mansfield store to have a browse and chose our travel system for our first baby. When arriving the one I had seen online wasn’t in stock yet. They told us it was due in on another date. We returned on the date of the pram being delivered to Store and fell in love with it straight away. Today we have been and collected our beautiful travel system. Staff very welcoming and helpful. Thank you

Ordered our pram from Mansfield. Quick friendly service and good price.

Excellent service and detailed knowledge of all baby travel products at the Derby store
Would come again thank you

I had a wonderful experience in the shop. But delivery was massive let down. I was informed by a member of staff that I would receive a call on the morning of delivery with a time slot. This didn't happen so by 11am I rang the store to check. To be informed that they don't start to do the deliveries until the afternoon and someone will ring me just before my delivery is due to arrive. Which has meant massive inconvenience with me staying in all morning and then now being told if i do go out (as I am due on visits for work) that i'll have a few minutes to return to my house to be in for the delivery.

Delivery turned up at 16:45 no phone call. Why tell customers something then not do it!!

Happy that there won't be a need to use them again.

All staff at Mansfield store amazing and knowledgeable, very helpful. Would definitely recommend

Ordered items 2-3 weeks ago Was not told one item was out of stock so been sitting here wondering why my order was not sent.
I called and pressed to talk to online sales to receive a recorded message they are not accepting calls during the covid 19 period. But if I called the store they put me through to them which I find strange. My order eventually came today but I did have to call 3-4 time’s to chase it.

Very good customer service. We had an appointment In store due to covid. The sales woman was very friendly, very knowledgeable and extremely helpful in letting us try out the different travel systems. Our travel system arrived earlier than scheduled and they offered to hold it for us until we were ready to collect which was a lovely option because we were still getting the nursery ready. When we went to collect the woman were extremely helpful getting all our packages to the car and making sure we had everything we’d ordered. We would highly recommend baby planet, abbey street, derby.

Fab customer service from Mansfield staff! Everyone is extremely helpful! Would recommend and come back again.

Excellent service. Each time we visited the store the staff were extremely helpful, nothing was too much trouble & everything was explained & demonstrated thoroughly. We have not experienced this kind of service in any other baby store. We would definately recommend this store if you want a full understanding of how a travel system works. Very appreciated.

Would get no stars if an option. Ordered nursery furniture in May to arrive beginning of June, then was arriving 2 weeks ago and now promised to arrive by today. Emailed several times, just not bothered and nobody going out of their way to get this order to us!!

Fantastic service, really helpful and made for an enjoyable experience with my daughter when buying a pram for my first grandchild. Could not recommend more, make this your first choice for a visit!

We had a great experience buying our first pram here. The shop has the wow factor when you first walk in and has lots of products to look at. Friendly staff who were so helpful! Thank-you!

Really pleased with the service provided. We were given brilliant advice without any pushy sales tactics.

1st shop, we went to other than looking online. New covid-19 rules followed. Staff was very helpful in finding what we was looking for.

Mansfield store

Knowledgeable and friendly staff, brilliant at helping us make the perfect pram decision - fast delivery of items
(Mansfield Store)