Baby mart where great! We got a great deal.on our car seat. The only let down was using Shop to track deliveries. It never updates properly. I had been 10 days since I ordered it and had no updates. I... See more
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Review summary
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What people talk about most
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Having read reviews talking about delivery issues I was unsure but everything was fine. Delivery was slightly delayed but customer service was great, keeping me informed. Item arrived around a week la... See more
Excellent experience purchasing the Britax Advansafix from Babys-Mart. The ordering process was easy, delivery was prompt, and the car seat arrived well packaged. The seat itself feels extremely solid... See more
Absolutely BRILLIANT service. Cannot fault this purchase. Ordered on a Monday, delivered the next day, on time. It's a lovely pushchair, colour is lovely, it came with a footmuff and rain cover... See more
Company details
Information provided by various external sources
Babys-Mart is an online retailer of high quality prams, pushchairs, furniture and baby equipment. Established online for over ten years with a wealth of knowledge and experience in the nursery industry we are able to provide great products at greater prices.
What We Do At Babys-Mart
Written by the company
- We Promise To Ship Your Item The Same Day
- All orders received before midday are dispatched the same working day. Please note weekends are not classed as business days.
- Free Delivery On All UK Orders Over £49.99
- Free delivery is available on all orders over £49.99 to UK mainland postcodes. Specialist nursery furniture and nursery roomsets may attract additional costs and assembly charges. Please see our shipping page for more information.
- Long Established Family Business You Can Trust
- We are a second generation family business established in 1982. Babys-Mart.co.uk was launched in 2001 as one of the first e-Commerce nursery retailers in the country and has continued to serve parents ever since.
- 14 Day Easy Returns
- If you are not satisfied with your purchase simply return the unused items with their original packing for a full refund. Made to order items are excluded. For our full terms and conditions please read our returns policy online.
- Don't Want To Order Online?
- No problem. We have a team of experienced and knowledgeable sales staff who will be happy to discuss your requirements, answer your questions and process your order over the phone.
Contact info
4 River Terrace, BS31 1HE, Keynsham
- 0117 904 1144
- sales@babys-mart.co.uk
- www.babys-mart.co.uk
4.2
Great
2K reviews
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Mama’s & papas Travel system - Great product
Great product, price and speedy delivery! Love my new pram, thank you!
May 6, 2025
Can’t speak highly enough of this…
Can’t speak highly enough of this company! The pram set I bought is absolutely beautiful and the customer service was excellent. I had cause to email the sales team between purchase and dispatch and had really kind, detailed and personal responses back from Debbie and Nikki for which I am very grateful! I had been worried after seeing some negative reviews online but honestly, I wouldn’t hesitate to buy from this website again. Delivery by DPD, with a PIN to ensure safety of items, emails and calls from the Baby’s-Mart team to confirm my availability before dispatch, which was lovely. Thank you Baby’s-Mart!
May 2, 2025
All good
All good, happy with our new travel stroller, little long delivery time, but worth to wait for this price
May 1, 2025
Shipped and delivered very quickly
Shipped and delivered very quickly. Great service. I can’t comment on the aftercare, let’s hope we don’t have to use it.
April 25, 2025
Very good customer service
Very good customer service. Quick and attentive. We had a delay with our order due to a manufacturer delay. The shop has offered to send everything they had in stock at the time and outstanding item once back in stock so that we could still have the travel system and Car seat ready for the arrival of our baby.
April 25, 2025
Had to cancel order
Ordered 19ty March nothing arrived within the time frame given. Emailed to be told there was a delay from the supplier. 4 weeks later still not item. Emailed them to be told it now wasn't going to be available until May! I asked them to cancel the order and receive a refund in which they have done.
Really not acceptable though that a company can expect customers to wait that long for a car seat and to not communicate until emailed and questioned
Wouldn't use the company again unfortunately
March 19, 2025
Unprompted review
I was very impressed with the site
I was very impressed with the site. It was very easy to use and I got discount. I was very shocked that it came the next day by 7 o’clock in the morning. My grandson is very excited because they’re going to have a baby boy this week so now it’s up and running so thank you.
April 14, 2025
Amazing company with great prices
I was a little worried about ordering from here at first as the prices were cheaper than everywhere else and I'd never heard of the company before. I took the plunge and ordered a new axkid car seat from them on the Thursday evening and it was delivered to me by 9.30am Saturday! Super speedy delivery and dispatch times and i was kept up to date with emails saying when it had been packed, dispatched, etc.
April 11, 2025
Great service, great product, great price. Recommended.
Bought a car seat a nearly half price, ordered on Tuesday, delivered on Thursday afternoon. Great service, great product, great price. I’d use this company again,
April 9, 2025
Will definitely purchase from here again
Used this online shop as the price was very competitive and the delivery was free. Arrived by DPD the day after ordering. Thrilled with service and DPD who are always very reliable.
April 8, 2025
May use AI-assist with repliesRead more
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I ordered cybex stroller
I ordered cybex stroller. They said delivery 7-10 working days. Today it’s more than 3 weeks. I dont Have my item. They say about supplier. I need my money back!!!!
March 22, 2025
Unprompted review
Reply from Babys-Mart
Hi,
We apologise for any delays. If you would like to get in contact with customer service with your order number that can be immediately arranged.
Very good experience here.
Very good experience here.
Ordered Tuesday with an estimated delivery of 7-10 days... it arrived 2 days later!!
Great quality pram!
March 26, 2025
I won’t be purchasing from here again sadly
The customer service here isn’t the greatest, not very helpful at all. Item I had ordered for our family holiday wasn’t as described , the pushchair was grey but stated black on the website and box.
Email which was from Debbie Completely shut me down and I expected to pay for the return cost and send via my own courier for something that wasn’t described.
Sadly I won’t be ordering from here again after the experience I’ve had.
Do better.
March 19, 2025
Unprompted review
Great website
Dispatch took quite a ling time but my fault I didn’t read well after ordering. Customer service was very polite in explaining why it takes longer.
I would recommend this website.
The prices are very good
March 10, 2025
I can highly recommend Babysmart
I can highly recommend Babysmart . They have been extremely helpful with ordering my Grandchild’s pram .
Babysmart kept in touch with delivery dates and information on parts to go with buggy etc .
Will use them again ❤️
February 26, 2025
great service really pleased with…
great service really pleased with double pushchair. came earlier that expected ideal .
March 11, 2025
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