Back to Basics Reviews 559

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Driver driving the truck YX22 WZZ on 20th December at 3.49pm was negligent, reckless and moronic. Their drivers clearly have no shame driving horrendously with the company logo so how can I have any f... See more

Rated 5 out of 5 stars

First purchase on this site: natural mentholated Miswak powder. Well described on the site, arrived quickly and without shipping costs (very appreciable). Until now (a week) I like it, leaves a nice s... See more

Rated 2 out of 5 stars

I’m disappointed to be submitting this review. Last time I ordered from this company their lovely high quality product arrived in good time and I was delighted. This time DPD is holding my parcel in... See more

Company replied

Rated 5 out of 5 stars

Excellent products and impeccable service! I ordered the discovery gift box as a birthday present. Special thanks for the super fast delivery! We had the birthday on Friday and the parcel arrived on T... See more

Company details

  1. Cosmetics Store

Information provided by various external sources

It is in our manufacturing workshop located in Marseilles that we produce our natural and artisanal cosmetics.


Contact info

3.6

Average

TrustScore 3.5 out of 5

559 reviews

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Rated 4 out of 5 stars

I ordered the refill for the…

I ordered the refill for the "toothpaste".
I really like the product, but the refill packaging is not so good, it was not seald properly and the powder spreaded in the box all over leaving a mess behind.

January 27, 2020
Unprompted review
Rated 4 out of 5 stars

Good products, only needs leaflet in English

Website is easy to navigate, they have only a few products, and the couple I tried so far are good and exactly what I was looking for.
Delivery was on time as promised and the packages are all reusable/disposable and really tiny. No waste of paper or cardboard!
The only reason why not 5 star is cause the leaflet they sent with some instructions is all in french, english would have been appreciated shipping internationally.
Apart from that I would 100% suggest their products.

January 17, 2020
Unprompted review
Rated 3 out of 5 stars

This rating is not a reflection on the…

This rating is not a reflection on the products which are great but on the delivery time. It took three weeks to arrive. Normally this would not be an issue but the order was a Christmas present and arrived after the new year.

January 9, 2020
Unprompted review
Rated 5 out of 5 stars

Love the products and the presentation!

Love the products and the presentation bag.
A handy little 'how to' guide explains anything for the uninitiated.
Although there is plastic used for some packaging/dispensers, it's all reusable (and recyclable).
The products themselves are all really, really good! Highly recommended.

January 9, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy with the shampoo-bar

Very happy with the shampoo-bar. In the beginning I had to get use of the strong smell, but I am amazed by how good the shampoo works. My hair wasn't greasy at all after the first wash and no conditioner or sort needed afterwards. Very eager to try the flakes and the other products as well for my whole family. Thank you!

January 6, 2020
Unprompted review
Rated 5 out of 5 stars

The best solution for my skin

I'm very glad to have found these products thanks to an advertisement on instagram...they are the best solution I have never tried for my face and for me is quite a miracle :)

January 4, 2020
Unprompted review
Rated 3 out of 5 stars

A good soap so far but...

I have been buying olive oil soaps from them. It’s the only soap that doesn’t cause my hand to develop eczema but it melts away like butter, after a few washes the olive oil soap begins to shed a slimy film. I raised the issue with customer service but they didn’t help at all. Not a good customer service I guess.

January 3, 2020
Unprompted review

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