Driver driving the truck YX22 WZZ on 20th December at 3.49pm was negligent, reckless and moronic. Their drivers clearly have no shame driving horrendously with the company logo so how can I have any f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First purchase on this site: natural mentholated Miswak powder. Well described on the site, arrived quickly and without shipping costs (very appreciable). Until now (a week) I like it, leaves a nice s... See more
I’m disappointed to be submitting this review. Last time I ordered from this company their lovely high quality product arrived in good time and I was delighted. This time DPD is holding my parcel in... See more
Company replied
Excellent products and impeccable service! I ordered the discovery gift box as a birthday present. Special thanks for the super fast delivery! We had the birthday on Friday and the parcel arrived on T... See more
Company details
Information provided by various external sources
It is in our manufacturing workshop located in Marseilles that we produce our natural and artisanal cosmetics.
Contact info
5 rue jean françois leca, 13002, Marseille, France
- +33972554532
- contact@backtobasics.bio
- www.backtobasics.bio
I just tried the shampoo and it's…
I just tried the shampoo and it's absolutely fantastic!
Amazing products
Thoroughly recommend.
The cream bar is wonderful, making the skin so soft.
The soap flakes make a great hand wash or shower gel. I used 50g which made up a large 500 ml pump bottle. I use this for face and body, it’s great!
I’ve been using shampoo bars for a year, the hair takes a few washes to get used to it. Persevere as it’s so worth it. This one is a little different as takes longer to lather up.
No more itching and longer in between washes too..
I am getting used to the toothpaste.
All their products are great for travelling.
They are of a very high quality, great for the skin, and environmentally friendly. It’s a win win situation.
Don’t hesitate to support this lovely little company.
Late Delivery + Courier Problems and Toothpaste staining teeth
I received the package after more than 2 weeks. When the courier picked up my parcel and was ready to deliver it I noticed that the address that was provided to the courier was incorrect. Hence, the parcel was not delivered, I had to call twice (at my expense) to provide the correct address to the courier. In the meantime of course, I checked the address provided to Back to Basics and it was was indeed correct.
For now I've only used the shampoo, bar of soap, toothpaste and soap holder. Shampoo and bar of soap seem good for now (I usually need longer to give a proper feedback on a cosmetic product). The toothpaste is staining my teeth in a dark gray/brown color where I have tartar. It seems like I'm a smoker! Cleaning ability seems questionable as well, but like I mentioned earlier, I would need longer to test it.
Products arrived quickly enough
Products arrived quickly enough, nicely packaged. Looking forward to trying them!
I didn't like to have the manual and…
I didn't like to have the manual and descriptions in French only.
Fast response and shipment
Fast response and shipment. Great products especially for multipurpose cream.
Excellent products that are worth the…
Excellent products that are worth the price and ships fast.
Great products
Great products, efficient service/delivery, overall excellent experience.
Container closure failure
Even though the toothpaste container doesn't close well, I'm happy with my purchase.
They were very kind with me when I was…
They were very kind with me when I was angry because La poste was late with my order.
I’ve just try my new powder dentifrice and I am happy of the result. Thank you for all!!
Great products
Great products, I am using all of them and I recommend them to my friends as well.
Great products!
I tried the shampoo bar and the toothpaste, which work perfectly well and smell really good. But I'm absolutely in love with the deodorant. Definitely the best I've tried so far. It's very soft to the skin and regulates perspiration wonderfully. Keep up the amazing work!
Love the products they make.
I can't live without the Natural Argan Oil and Rhassoul Shampoo Bar.
Delightedly with my shampoo bar &…
Delightedly with my shampoo bar & sponge & delivery was super fast.
The delivery went smooth and fast
The delivery went smooth and fast, and the products are very good.
The tooth-powder and the soap are just amazing!
Fast and correct
nice quality lovely fabric in great…
nice quality lovely fabric in great colours . very good item.
First purchase on this site
First purchase on this site: natural mentholated Miswak powder. Well described on the site, arrived quickly and without shipping costs (very appreciable). Until now (a week) I like it, leaves a nice sense of clean without any particular flavors and without annoying foam in the mouth. The toothbrush seems cleaner than with the classic toothpaste!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








