Back to Basics Reviews 559

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Driver driving the truck YX22 WZZ on 20th December at 3.49pm was negligent, reckless and moronic. Their drivers clearly have no shame driving horrendously with the company logo so how can I have any f... See more

Rated 5 out of 5 stars

First purchase on this site: natural mentholated Miswak powder. Well described on the site, arrived quickly and without shipping costs (very appreciable). Until now (a week) I like it, leaves a nice s... See more

Rated 2 out of 5 stars

I’m disappointed to be submitting this review. Last time I ordered from this company their lovely high quality product arrived in good time and I was delighted. This time DPD is holding my parcel in... See more

Company replied

Rated 5 out of 5 stars

Excellent products and impeccable service! I ordered the discovery gift box as a birthday present. Special thanks for the super fast delivery! We had the birthday on Friday and the parcel arrived on T... See more

Company details

  1. Cosmetics Store

Information provided by various external sources

It is in our manufacturing workshop located in Marseilles that we produce our natural and artisanal cosmetics.


Contact info

3.6

Average

TrustScore 3.5 out of 5

559 reviews

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Rated 5 out of 5 stars

Wonderful to have such natural

Wonderful to have such natural, quality products that don't come packaged in a tonne of plastic for a start. I bought the shampoo, soap, toothpaste and deodorant. The soap I'm finding beneficial for my dry skin as it's not as drying as normal soaps be it liquid or bars, the shampoo needs a lot of rinsing or it leaves a heavy residue, but I have already noticed a difference in my hair after only 3 washes! The shine and condition has improved so I can't wait to see the long term results, I'm also only needing to wash it once to twice a week! The deodorant takes a bit of getting used to as it's a powder and would probably be better suited to someone who doesn't suffer too badly in that department and finally, the toothpaste is lovely. Nice taste, does what it says on the tin. Overall, I'm very pleased with the products and even more so that it's all natural and no plastic packaging. Very happy customer.

November 6, 2019
Unprompted review
Rated 5 out of 5 stars

Superb products

Superb products. Arrived rapidly and efficiently. The shampoo soap bar is the best I have ever used and the condition of my hair has improved greatly. I am a confirmed ongoing customer. I hope the ridiculous Brexit won’t stop me being able to buy these products!

Thank you!

Anne-Marie

November 5, 2019
Unprompted review
Rated 5 out of 5 stars

Great products!

I truly love the shampoo! It gives a great feeling and nutrition to my hair which is thin and weak. It feels already so much better! I

October 29, 2019
Unprompted review
Rated 5 out of 5 stars

Happy with the products!

The products are really good and I like the book with the tips to make home made cleaning stuff. I adore the shampoo and the Deodorant. Probably to reconsider the delivery company. Mine was delivered by DPD and I needed to pick it up far from my home and at an inconvenient time. Otherwise, I am happy!

October 28, 2019
Unprompted review
Rated 5 out of 5 stars

Totally satisfied

It's almost a year that I'm using your good products, and I'm totally satisfied. As per my experience, I suggest to other users only to change their way to approach to these products, completely natural.

October 28, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent products and impeccable…

Excellent products and impeccable service! I ordered the discovery gift box as a birthday present. Special thanks for the super fast delivery! We had the birthday on Friday and the parcel arrived on Thursday, in only four days! We love everything about the products and we have only utilised a fraction of the possibilities...Long story short: I am planning further orthers in the near future as they will make a perfect Xmas present!

October 28, 2019
Unprompted review
Rated 5 out of 5 stars

The best products ever.

The best products ever.
Our skin now is perfectly hydrated...the first 3 weeks seem so strange but I’m happy to have done it.
Thanks a lot to all of you.

October 26, 2019
Unprompted review
Rated 5 out of 5 stars

Keep going with your great job!

I bought the deodorant, the shampoo bar and the toothpaste. I also got the soap bar bag that I love!!! Great products and fantastic philosophy. Keep going with your great job guys :)

October 24, 2019
Unprompted review
Rated 5 out of 5 stars

gift set

Excellent service with timely delivery. The gift bag looks very good although I haven’t used the products yet. Would recommend this company.

October 22, 2019
Unprompted review
Rated 4 out of 5 stars

Rather nice

Rather nice, but a bit too dogmatic (no bee wax, but purchasing plant wax from south americe on very long distances witn BIIIG CO2 footprint) and not always delivering in time....
I think, next time I'll produce my own shamoo bars with local bee wax

October 22, 2019
Unprompted review
Rated 5 out of 5 stars

I really like the products....

The shampoo is not for me, it's mostly because of our water. I love the body cream bar, the soap and the tooth powder. I'll return!

October 20, 2019
Unprompted review
Back to Basics logo

Reply from Back to Basics

Hello,

Thank you for your message.
What was the problem encountered with our shampoo please?

Best regards,
Anais

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