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First purchase on this site: natural mentholated Miswak powder. Well described on the site, arrived quickly and without shipping costs (very appreciable). Until now (a week) I like it, leaves a nice s... See more
I’m disappointed to be submitting this review. Last time I ordered from this company their lovely high quality product arrived in good time and I was delighted. This time DPD is holding my parcel in... See more
Company replied
Excellent products and impeccable service! I ordered the discovery gift box as a birthday present. Special thanks for the super fast delivery! We had the birthday on Friday and the parcel arrived on T... See more
Company details
Information provided by various external sources
It is in our manufacturing workshop located in Marseilles that we produce our natural and artisanal cosmetics.
Contact info
5 rue jean françois leca, 13002, Marseille, France
- +33972554532
- contact@backtobasics.bio
- www.backtobasics.bio
Excellent customer service and products
Excellent customer service, with fast and free delivery! The soap exudes quality and is highly moisturising. The soap racks are just gorgeous, too. I initially found the deodorant not effective but, after several uses, it’s working beautifully! It doesn’t leave a greasy feeling and feels somewhat powdery (which I like). The only thing is that it barely has any scent. It would be lovely if it was more fragrant, but that’s not a big issue as it works well.
Wonderful natural soap
Wonderful natural soap, I recommend it also for after-sun shower, it's very moisturizing.
Fast and accurate delivery
Excellent service and product
Incredible!!
The most beautiful, natural sponges I have ever purchased. They smell of the sea and more than double in size when wet! I will be buying again!
The soap is also incredible! So soft on the skin! Perfect for my children!
Perfect as described and very Quick!!
Shampoo bar and tooth powder
The shampoo is fantastic. One needs absolutely no conditioner afterwards.The toothpaste is ok, next time I will probably order the mentholated one because the taste isn't great...any other idea except mint for improving the taste of the powder ? could be another essential oil such as orange or lemon or ?
good product but very expensive and by…
good product but very expensive and by the photo it seemed bigger but was very small instead...

Reply from Back to Basics
Love their soap
Love their soap, keeps my dry skin moisturised, even better with their solid shea butter.
Love the shampoo
Love the shampoo! I only need to shampoo my hair once or twice a week and my hair still feels clean.
Amazing site
Amazing site - original and pure products and with free shipping why would you go anywhere else. I’ll be using these products from now on.
Royden Irvine
Dangar Island
Australia.
My experience with the team so far is…
My experience with the team so far is pleasant. Facing difficulties in the delivery due to customs clearance, however the customer service personnel Clémence is very kind to address my query when I phoned them.
I still haven’t got my parcel and I am now certain the parcel will reach me in a day or 2 after visiting the customs office directly.
Can’t wait to use your products. My only worry is I don’t want to go through this tedious process when I order next.
Direct shipping through a courier will be easier than the postal service. It’s very painful.
Having said that I am really excited to use the products. Go green! ☺️
Best Tooth Powder Ever
LOVE the tooth powder and sea bath sponge!! I'm very sensitive to ingredients and appreciate how natural their products are.
The products are excellent
The products are excellent, I reordered the cream and the soup after having tried them for the first time.
The clients service helped me solve the problem in a very short time.
Everything they make is Excellent and…
Everything they make is Excellent and plastic free!
Wrong item sent but Comme Avant are working to put this right
I initially gave a poor review but this was my fault as emails had gone into a secret spam folder I didn't know I had! Pleased there is an explanation and looking forward to future purchases.
I was very pleased with my first purchase, a shampoo bar. It was pleasant to use and soothing to my skin. A good replacement for liquid soaps in plastic bottles. When it ran out I ordered some more but was sent something completely different, a moisturising bar. Mistakes happen. Comme Avant have replied to my emails and will send out the correct item and let me keep the incorrect one at a reduced price or send it back.

Reply from Back to Basics
Creme bar
Honestly,it arrived in greasy-looking paper and so far I have not had much joy from it as it does not dissolve smoothly on skin or in the bath. I will persevere with it, because it has good reviews and I like the short list of ingredients. It is not a desert-island product for me though.

Reply from Back to Basics
i truly recommend shampoo and soap (the…
i truly recommend shampoo and soap (the products i tried)
they are simple but super efficient
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