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First purchase on this site: natural mentholated Miswak powder. Well described on the site, arrived quickly and without shipping costs (very appreciable). Until now (a week) I like it, leaves a nice s... See more
I’m disappointed to be submitting this review. Last time I ordered from this company their lovely high quality product arrived in good time and I was delighted. This time DPD is holding my parcel in... See more
Company replied
Excellent products and impeccable service! I ordered the discovery gift box as a birthday present. Special thanks for the super fast delivery! We had the birthday on Friday and the parcel arrived on T... See more
Company details
Information provided by various external sources
It is in our manufacturing workshop located in Marseilles that we produce our natural and artisanal cosmetics.
Contact info
5 rue jean françois leca, 13002, Marseille, France
- +33972554532
- contact@backtobasics.bio
- www.backtobasics.bio
I purchased the powder with…
I purchased the powder with presentation box. I gave my address and post code. It got lost twice. I received the powder without the box on their 3rd attempt, and six weeks after placing my order. Sloppy service at best.
September 27, 2019
Unprompted review
Reply from Back to Basics
Good afternoon,
You purchased the toothpowder refill only, as shown on the picture on our website.
We are sorry about the delivery issue the first time. As you informed us about this, we sent you another parcel that you received 5 days later.
We hope you will enjoy the quality of the toothpowder.
Regards,
Anais
Fabulous range
Fabulous range, I've ordered the bar soap, shampoo bar and moisturizer cream in a bar. They felt strange to use at the beginning, as they don't produce foam, but the result is clean, soft skin and hair. Will reorder regularly.
September 27, 2019
Unprompted review
Fast delivery and Nice products
Fast delivery and Nice products. Will shop there again :-)
September 27, 2019
Unprompted review
Reply from Back to Basics
Hello,
Your parcel is waiting for you at your pick up point. I invite you to look on the tracking link you received by email. Please come back to us by email if you still can't pick up you parcel.
Kind regards,
Anais
Perfect in every way.
September 26, 2019
Unprompted review
To small soaps 🧼 for the price $35,00…
To small soaps 🧼 for the price $35,00 cd for 2 x 70 gr it’s the price of gold
September 26, 2019
Unprompted review
Reply from Back to Basics
Hello,
You probably speak about our solid shampoo. Our prices are calculated according to the quality of the raw materials used, the necessary production time and the various costs related to the cosmetic activity and the artisanal aspect of our company. Our products are very economical, and have a fairly long service life which makes them quite competitive with industrial products.
Kind regards,
Anais
Arrived just on time
Arrived just on time, very good cream helps with dry skin and eczema. I would recomend it
September 26, 2019
Unprompted review
Great products that are worth the money…
Great products that are worth the money and fast delivery! Definitely recommended and will buy again.
September 26, 2019
Unprompted review
Best tooth powder and cream EVER
Best tooth powder and cream EVER! I can’t live without the cream it is amazing. The tooth powder I had to get used to, but also can’t do without after the first try; feels super clean and fresh after using, more so than regular tooth paste.
September 25, 2019
Unprompted review
The products seem very good quality
The products seem very good quality, but I rated only three stars because the communication was a bit too slow for my opinion. The payment was collected three days befor any confirm of the order except of the anonym automatic order confirm. Only when I threatend to cancel the order I got a reaction from a real person. The delivery worked then without any problems.
September 25, 2019
Unprompted review
Good Product
September 25, 2019
Unprompted review
Daily use makes the product to expensive
Hi,
The quality of your natural solid shampoo is great. In only two days, I stopped scratching my head due to its natural ingredients. Unfortunately, the 70g solid shampoo only lasted 2 weeks or less when used daily. This makes the product very expensive and I have to seek for other natural alternative.
All the best,
Luís
September 24, 2019
Unprompted review
Excellent product will buy again
Excellent product will buy again. Sure it will last months. Thank you.
September 24, 2019
Unprompted review
Fresh and very nice taste.
September 24, 2019
Unprompted review
Quick delivery
September 24, 2019
Unprompted review
Poor quality for the powder toothpaste
Poor quality for the powder toothpaste, indeed, my teeth were very sensitive after using it.
September 24, 2019
Unprompted review
Reply from Back to Basics
Hello,
We are sorry about this inconvenience.
Our miswak powder toothpaste is certified COSMOS Organic and suitable for sensitive or susceptible to bleeding gums. What kind of toothbrush did you use ?
Kind regards,
Anais
Maybe getting more flexible in case of…
Maybe getting more flexible in case of sudden change of delivery address. Thanks.
September 23, 2019
Unprompted review
Reply from Back to Basics
Hello,
Thanks for your message. We are doing our best to satisfy the guests requests and improve our services.
Yours sincerely,
Anais
I love your products
I love your products; especially the soap and the shampoo.
September 23, 2019
Unprompted review
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