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See what reviewers are saying

Rated 5 out of 5 stars

Having used Badbackchais before, I know I can rely on them to supply high quality chairs, advice and assistance when needed. Any new requests for suggestions and help are always dealt with promptly a... See more

Rated 5 out of 5 stars

They were brilliant, phoned them up, described what I thought I needed, the guy asked me some questions and suggested an alternative chair which might be more suitable given my build and particular ba... See more

Rated 4 out of 5 stars

The chair has so many features that it accommodates all the different things that are needed for better support. Seat pad adjustment is the key thing for me: being able to slide it forward to accommod... See more

Rated 5 out of 5 stars

I tried out, and sat on chairs all over the UK, even bought some, but to no avail. They all aggravated my back / cervical spine issue. They were also very, very, expensive; or cheap and complete ru... See more

Company details

  1. Office Supply Store
  2. Furniture Store

Information provided by various external sources

If like most of us you spend hours per day working at a computer, Bad Back Chairs can help you to sit more comfortably and productively, without breaking the bank. With over 20 years experience in the office furniture sector we specialises in tailoring chairs, desks and accessories for the office and home office to your individual requirements. We can help you if you suffer back pain, are looking to improve your posture, if you’re tall or small, looking for one chair or multiple chairs and need to work to a budget. We are here to help you find what you’re looking for, there’s no such thing as a silly question, so if in doubt, pick up the phone, email us or download one of our free guides. Our promise to you is that we’ll always give you our best advice concerning your choice of chair or accessory and that we’ll never try and sell you something you don’t need, or get you to spend more than you need to. That’s our guarantee. Peace of Mind – why buy from us? We offer: - Simple explanations of the key features and benefits to YOU of each product - 15 years experience within buying and selling office and ergonomic office furniture to make sure you buy the right item(s) - UK sourced products giving you 5 year product guarantees - Video demonstrations of our best selling chairs and adjustable desks, helping you make informed choices and to maximise the benefits of each item - Try Before You Buy on our Best selling chair ranges - FREE guides on a wide range of topics.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87 reviews

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Rated 4 out of 5 stars

My review

service was smooth.
only one point to make, email said chair would be delivered on the tuesday and it was actually devliered on the thursday.
good customer service in response to my telephone call.
Would use again.

July 5, 2011
Unprompted review
Rated 5 out of 5 stars

Best bad back chair ever!

The online ordering process was very helpful. The chair arrived promptly and was relatively easy to assemble, although one small part was dented. The company immediately sent a replacement part. Overall, excellent service and a very good product.

July 4, 2011
Unprompted review
Rated 5 out of 5 stars

Good product excellent service

From looking at the comprehensive product video on the website to testing the product at home, the service was excellent.

We are delighted with the chair as both of us suffer from lower back pain and it has made a big difference.

Very pleased we got in touch, we recommend it to anyone else with similar problems.

June 22, 2011
Unprompted review
Rated 5 out of 5 stars

Very Impressed With Service and Product

I decided to purchase a badbackchair because I had been suffering from back problems and decided that because I spent so much time at my desk I needed a proper chair. I contacted the company and they talked me through which chair would be most suitable for me. I ordered the chair, it arrived about 10 days later and I am very happy with it. I sit at my desk for about 10 hours per day and I can feel a massive difference in my posture from having a bad back chair. I would definitely recommend badbackchairs to anyone with a back problems.

June 15, 2011
Unprompted review
Rated 5 out of 5 stars

Great Price, Great Service. Would Use Again

We spoke to Stuart at Bad Back Chairs having scoured the Internet, lots of sites. Very knowledgeable, helped me narrow down to the best chair for me and did the try before you buy. Great chair, sitting comfortably for the first time in 5 years. Would recommend you call to get great advice.

June 14, 2011
Unprompted review
Rated 5 out of 5 stars

ACT5 - Great chair fairly priced.

We have now bought two of the above (ACT5 orthopaedic posture chair). They are so much difference to the ones we've had before. Plenty of adjustments to suit every individual and top quality service. Very pleased.

May 28, 2011
Unprompted review
Rated 5 out of 5 stars

Brilliant Individual Service

I would recommend Bad Back Chairs 100%. I spoke to Stuart and arranged for a chair to be made especially to my specification and sent on approval which proved to be just perfect and individually tailored for me. It arrived when they said it would and well packaged. The pump-up lumbar support proved a talking point and works wonders for my back. I'm so glad I found them on the internet.

May 26, 2011
Unprompted review
Rated 5 out of 5 stars

Bad back but good service

Having used Badbackchais before, I know I can rely on them to supply high quality chairs, advice and assistance when needed. Any new requests for suggestions and help are always dealt with promptly and effectively.
Those staff who have received chairs from Badbackchairs are impressed that their issues have been listened to and their needs met.

May 26, 2011
Unprompted review
Rated 5 out of 5 stars

Superb Chairs

I don't review products normally but these chairs are really good. A year ago I was suffering from excruciating lower back pain. Getting a proper chair for my office and doing back-strengthening exercises *everyday* has made a huge difference; now no pain killers are necessary. Strongly recommended. :-)

May 26, 2011
Unprompted review
Rated 1 out of 5 stars

An uncomfortable ride.

Not much to say other than the fact that I find the chair almost as uncomfortable as my old one. It's not my back that hurts it's my rear. I study Maths and am at my PC often and I find the seat of the chair very uncomfortable and lacking padding. I'm thinking about getting something to sort it. On the whole I'll go to Staples next time.

May 26, 2011
Unprompted review
Badbackchairs logo

Reply from Badbackchairs

Hi Thomas,
Thank you for your feedback, I'm sorry you are not happy with the chair. We were unaware that there was a problem. As you know, this was an ex demonstration chair sold at a discounted price, but that should not detract from the comfort of the seat. We also have a try before you buy scheme on the chair you purchased which wasn't taken advantage of. I have organised for a memory foam seat pad to be upholstered in the same fabric which you can use as additional seat padding. This will be maleable and mould to your seat shape.
Thanks once again for your feedback - it really helps us to maintain our standards and we're always happy to receive it.

Rated 5 out of 5 stars

Fantastic advice and service

I thought I would save money by buying a new office chair at a high street office shop but within days was crippled with back pain. Having spent £150 on osteopath fees, I am now so pleased I found Bad Back Chairs on the internet.

Having researched the ACT6 chair I thought would be appropriate and watching the helpful video, I called and spoke with an advisor who talked me through the options.

The try before you buy idea was great. The chair was delieverd on time and I got a long period to decide if it was right for me. In the end I deceided that I wanted a softer seat, and the trial chair was replaced with an adapted model with no hassle.

Excellent customer service, and more importantly, my back is much happier. Well worth spening the money on a good chair!

May 24, 2011
Unprompted review
Rated 5 out of 5 stars

Happy with the service

Stuart is always very helpful and whenever I have questions he is on hand to give advise. The try before you buy is a brilliant idea and very handy to allow staff to make sure they are comfortable and happy with the items before committing to purchase.

May 17, 2011
Unprompted review
Rated 5 out of 5 stars

The absolute best. Chair fantastic,brilliant service.

I tried out, and sat on chairs all over the UK, even bought some, but to no avail. They all aggravated my back / cervical spine issue. They were also very, very, expensive; or cheap and complete rubbish.
Within a couple of hours of my new chair arriving from Bad Back Chairs, I felt a noticeable improvement. A week later many of my symptoms had been alleviated, and continued to improve rapidly.
Stuart provides a first class personal service. His expertise and dedication to the customer is priceless. The chair is BRILLIANT and the choice of colours and fabrics excellent, with 5/10year guarantees. All offered at a great price.

May 17, 2011
Unprompted review
Rated 5 out of 5 stars

good

excellent service .......chair v good......only slight disappointment was that the colour was not the same as on the colour chart (which must have faded so hopefully chair will too in time!)......and hassle with TNT over returns.

May 17, 2011
Unprompted review
Rated 5 out of 5 stars

No more bad back for me thanks to Badbackchairs

Suffering with 3 lower disc inflamation in my spine, sitting in my chair was very painful, having contacted Badbadchairs they took my concerns in finding me the right chair, they also gave me a couple of weeks to trial the chair ensuring it best suited my back problem and needs. Thanks to Badbackchairs I've the full lumber and back support needed to help me recover. I recommend Badbackchairs to anyone who wants the professional advise to purchase a highly quality chair.

May 17, 2011
Unprompted review

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