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Rated 5 out of 5 stars

Having used Badbackchais before, I know I can rely on them to supply high quality chairs, advice and assistance when needed. Any new requests for suggestions and help are always dealt with promptly a... See more

Rated 5 out of 5 stars

They were brilliant, phoned them up, described what I thought I needed, the guy asked me some questions and suggested an alternative chair which might be more suitable given my build and particular ba... See more

Rated 4 out of 5 stars

The chair has so many features that it accommodates all the different things that are needed for better support. Seat pad adjustment is the key thing for me: being able to slide it forward to accommod... See more

Rated 5 out of 5 stars

I tried out, and sat on chairs all over the UK, even bought some, but to no avail. They all aggravated my back / cervical spine issue. They were also very, very, expensive; or cheap and complete ru... See more

Company details

  1. Office Supply Store
  2. Furniture Store

Information provided by various external sources

If like most of us you spend hours per day working at a computer, Bad Back Chairs can help you to sit more comfortably and productively, without breaking the bank. With over 20 years experience in the office furniture sector we specialises in tailoring chairs, desks and accessories for the office and home office to your individual requirements. We can help you if you suffer back pain, are looking to improve your posture, if you’re tall or small, looking for one chair or multiple chairs and need to work to a budget. We are here to help you find what you’re looking for, there’s no such thing as a silly question, so if in doubt, pick up the phone, email us or download one of our free guides. Our promise to you is that we’ll always give you our best advice concerning your choice of chair or accessory and that we’ll never try and sell you something you don’t need, or get you to spend more than you need to. That’s our guarantee. Peace of Mind – why buy from us? We offer: - Simple explanations of the key features and benefits to YOU of each product - 15 years experience within buying and selling office and ergonomic office furniture to make sure you buy the right item(s) - UK sourced products giving you 5 year product guarantees - Video demonstrations of our best selling chairs and adjustable desks, helping you make informed choices and to maximise the benefits of each item - Try Before You Buy on our Best selling chair ranges - FREE guides on a wide range of topics.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87 reviews

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Rated 4 out of 5 stars

Very comfortable chair for long working hours

I am very pleased with the chair as it does allow you to adjust the chair to suite your posture and provide the ultimate comfort to the back.
Though I am a short person and got the slightly smaller seat base, I feel my wide shoulders do not allow my elbows to sit on the arm rest. I feel the arm rest could have been a little wider by and inch or two.
I am experiencing some squeaky sounds when I lean back, applied some WD40 which help reduce it but not completely as I am not able to apply it to the affect point.
Overlooking the squeaky sound, it is overall a great chair for anyone with a back issue as another option I went for was the air pump to alter the back, and works very well.
Definitely would recommend this chair and hopefully will get rid off the squeaky noise in the next few weeks.

May 13, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service and product

Bad Back Chairs provided an excellent, 'painless' service. From the informative, positive telephone conversation through to the prompt delivery.
The ACT5 Orthopaedic Posture Chair is a comfortable and well built chair, which I adjust throughout the day to provide continued support. Working at the computer has become a more enjoyable experience.

May 13, 2011
Unprompted review
Rated 3 out of 5 stars

helpful service

Service was good & helpful, apart from not telling us that chair had to be packed securely before courier would take it. we were told not to pack it away. Unfurtunately chair was'nt suitable, not adjustable enough and bit hard.

May 12, 2011
Unprompted review
Rated 4 out of 5 stars

Friendly and efficient service

I was organising a chair for a colleague who was experiencing lower back pain. The colleague is very happy with the product and said it has made a big difference to his comfort at work.

I dealt with Stuart who was friendly, efficient and happy to help in any way.

May 12, 2011
Unprompted review
Rated 4 out of 5 stars

Game changing chair

The chair has so many features that it accommodates all the different things that are needed for better support. Seat pad adjustment is the key thing for me: being able to slide it forward to accommodate my long legs as well as tilt it to establish better posture. No longer experiencing neck and shoulder pains either.

May 12, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent chair – well worth the investment

I initially purchased this chair for a colleague who required an orthopaedic posture chair. So impressed with its comfort and build we have subsequently changed all of office to using these chairs. Well worth the extra investment over a standard office chair. It offers vastly improved comfort and is made to last years and years.

May 12, 2011
Unprompted review
Rated 5 out of 5 stars

Does exactly what it says on the tin

They were brilliant, phoned them up, described what I thought I needed, the guy asked me some questions and suggested an alternative chair which might be more suitable given my build and particular back problem. Took delivery on their "Try before you buy" option and bought it one week later. I use the chair most days for work so about 8 hours or so each day and it's really comfortable. Wish I had invested in this type of chair before I had back problems.

May 11, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent

excellent advice and a chair that actually worked for my back problems, very satisfying.

May 11, 2011
Unprompted review
Rated 3 out of 5 stars

Chair okay, possibly a little better than delivery

I guess it was worth waiting for. Despite giving plenty of notice for delivery, for which I was assured, was ample time, it arrived many days late after some chasing, but it is a good chair with all the adjustments needed. My only one negative was regarding the air cushioned seat, which was considerably more expensive. At first it almost seemed too hard and unforgiving to sit on. It does get better with time, but would not recommend going for this option. Save your money. It is supposed to help the base of the spine, which it may do, but it does leave you with a numb bum! The air cushions definitely need some adjustment to make them softer. It is far too hard to sit in all day.

May 11, 2011
Unprompted review
Rated 5 out of 5 stars

Brilliant service and excellent product

I ordered a keyboard over the easter week of bank holiday palava, I call to ask when I could expect to recieve my purchase. I was contacted straight back - with a realistic time scale that was well achieved. I am very greatful for this experience Thank you!

May 11, 2011
Unprompted review
Rated 5 out of 5 stars

Amazed at the difference our Act5 makes

I was lost trying to work out the right chair for the two of us but Stuart was so helpful and knowledgeable that it was a pleasure buying our new office chair (not the one I thought might do but a slightly lower priced one). I felt cdonfident I had made a good decision and used it when it arrived. I verified how useful and comfortable it is and my back is much better after only a few weeks. So thank you so much. It has made such a difference!
Mrs Vivian

May 11, 2011
Unprompted review
Rated 4 out of 5 stars

The new chair is fantastically comfortable.

The ACT5 has several helpful additions which suit a multi-user reception environment. It is easy to use and all 3 of my receptionists have only positive things to say about it. They are very pleased and they have found that the superior lumbar support and tilt funcion keeps them comfortable in the seated position for much longer than before, which as their employer, makes me feel much happier about their working environment.

May 11, 2011
Unprompted review
Rated 5 out of 5 stars

Professional, very knowledgeable, and very efficient

Not much more to say. When I had a question the MD phoned personally. The chair comes with VERY minor assemply. Four bits that can't be confused. Not cheap - but the product (an ACT 5 chair) is very impressive. My physio who has seen it and sat in it, has taken the details of Badbackchairs to pass on to her patients!

Ted Black

May 11, 2011
Unprompted review

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