Garbage... avoid this company like a sexually transmitted disease... Game Store Mania is the amazon shop name ... Next day postage ? Lie ... they didn't post for 2 days after payment ! ... no cont... See more
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yeah this company is a scame boys. ordered a ps5 about 4-5 years a go that never came. I emailed them and they sent me a wrong traking number. DON'T ORDER ANYTHING FROM THEM!
Item not received yet. I ordered on 2nd Jan so this is not impacted by the strikes. I have received the order confirmation, but no delivery notification or tracking information. My emails have not... See more
Ordered Microsoft Xbox Series X/S Wireless Controller + USB-C Cable, then just received a confirmation email, with no further emails, emailed them 2 times, never replied. its a scam. raised a dispute... See more
Company details
Written by the company
We're a company created by gamers for gamers. At BadGame all staff [Including the owner] have a long history of gaming, from World Of Warcraft to League Of Legends to Fifa. We know how much gaming can help you relax... This is why our goal is to make sure you and your loved ones get the best gaming experience possible. BadGame is on the rise and we're on track for our best year yet. We're growing fast and the reason is that we're the best price gaming retailer you'll find. We're so confident in this statement that we offer a price match service. If you find the product you want in stock at any other retailer for a lower price than what we have, we'll instantly match that price and send you the item. No questions asked. As we continue to grow we hope to have you alongside us so we can give back to you in bigger and better ways.
Contact info
155 Bowes Road, N11 2JA, London, United Kingdom
- 02071268189
- info@badgame.co.uk
- www.badgame.co.uk
1.5
Bad
72 reviews
Hasn’t replied to negative reviews
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Stay away! Possible scam!
Ordered 2 laptops, for a value of 2200 GBP, with express delivery. Order not received, sent 5 emails over one week with absolutely no answer! Just checking reviews here, and I see there's a pattern. Very very BAD company indeed. I can only hope it's not a scam and I will get the order or refunded ... I'll update here. Advice for the moment : STAY AWAY !
July 10, 2022
I placed an order and paid for 24 hour…
I placed an order and paid for 24 hour express shipping but have not received my order or any dispatch notification 3 days later. What is concerning is that i have tried to contact via email, instant chat and phone to get an update but the company has not responded.
Edited: 28th of July
I did finally receive the ps5 console 9 days after it was due to be delivered (with very little contact from the company and huge amounts of chasing from my end). However the controller was not sent. So it still couldn't be used. After further chasing from my end I finally received the controller 8 days after that.
July 6, 2022
very poor service
I ordered a game on there express 24hour delivery a week ago and I still haven't received anything, then received an email asking how they did with the service...... very poor service.
July 6, 2022
Poor Customer Service
Ordered 4 PS5 games on 9th June. It is now 21st June. Emailed three times for updates and had no response.
June 21, 2022
Unprompted review
Reply from Bad game
Hi Nick,
Hope you're well.
We're very sorry your order was delayed and you received your order late.
We will try our upmost hardest to perform better next time.
We understand your order has now been delivered (late).
I ordered the game on the jubilee…
I ordered the game on the jubilee weekend and it arrived over a week later so not bad really.
June 13, 2022
Unprompted review
I ordered a game as a present on 18/05…
I ordered a game as a present on 18/05 and added express delivery to ensure it was delivered in 24 hours. I can confirm that I have now recieved my product on the 25/05
May 24, 2022
Unprompted review
Reply from Bad game
Hi Richard, We're very sorry you have received your order late, it's a rare occurrence and we hope to do better next time.
We've refunded the postage cost for next day delivery.
Excellent
Great find, nice and easy to use, had what I wanted in stock, can't wait to pick up Mario Strikers
May 20, 2022
Unprompted review
Great
Great pricing, quick postage. Can’t ask for more than that. Will definitely be using again.
May 20, 2022
Unprompted review
Recently ordered the Nintendo switch…
Recently ordered the Nintendo switch and can’t believe how quick this arrived. All sealed and in good condition. I hope they bring out more switch games!
May 19, 2022
Unprompted review
Extremely Helpful Staff
Was struggling to find the graphics card I wanted, after talking to a staff member they told me when they would receive stock and let me pre-order it.
I'm very excited to get my card, thanks for the help :)
May 5, 2022
Unprompted review
I could not agree more with the company…
I could not agree more with the company name. "BAD" customer service. Order confirmed and cancelled next day without explanation
Comments to your replay:
Please at least be honest you still selling the item but with higher price???
April 29, 2022
Reply from Bad game
Hi Sir/Madam,
We're very sorry you've had a bad experience with us.
The item you purchased was not found in our warehouse after you placed the order, so we cancelled and refunded this immediately.
Kind Regards
Bad Game
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